Movers messed up with my car

[sameh]

So the moving company put 22 miles on my 2011 M3. I\'m waiting fir their supervisor to call me. I have not signed accepting it yet. Outside looks fine, inside looks fine, vehicle info shows nothing. I\'m thinking to ask him to tow it to the dealer to check everything in it and they pay for whatever needed. What do you think?
Before the move I got his word in an email that no one will drive my car. I still have the email.

[Grail05]

OH wow.... thats a lot... fawk that i would do the same..

[eamon]

22 miles is a lot. At first I was going to say that theres nothing you can do, but with the email theres some light.
I still doubt that they would pay for dealer visits. The only thing I would check for if your'e really paranoid is to see if they can check to see the rev range in the last 22 miles, but I'm not sure if that's possible.
INB4THELAWYER

[1sikbmr]

thats a lot of miles for a shipping company

[sameh]

He said, because the car sat in the warehouse for few days waiting for the "enclosed van", the manager of the warehouse drive it 11 miles to his garage so nothing happens to it then drove it back on moving day. I said that's his story, but what I think happened, is he took it to the drag strip for 10 runs, that's my story. He is ok with taking it to the dealer to check it and pay for any engine damage.

[CrazyIvan]

I would drive it to the new location myself unless of course there is a time issue, overseas move, etc...

[luis_m3]

It sucks and I would be pissed as well, but I'm sure your car is fine bro.

[chris s]

It does suck...but as mentioned, i'm sure the car is fine. If they did do as they said...it's definitely a liability for them, so I would have to think he was pretty careful!

[Seattle S65B40]

Sorry to hear about this, Sameh. I would be pissed as well. What was your understanding of how much the car would be driven before you agreed to leave it their possession? Is that understanding memorialized in writing?

Edit, just saw the part about the email, but what does the agreement itself say? They have to drive it to transport it...

[3XTR3M3]

Originally Posted by sameh

He said, because the car sat in the warehouse for few days waiting for the "enclosed van", the manager of the warehouse drive it 11 miles to his garage so nothing happens to it then drove it back on moving day. I said that's his story, but what I think happened, is he took it to the drag strip for 10 runs, that's my story. He is ok with taking it to the dealer to check it and pay for any engine damage.

Few things...


1) Ask him for an address to the Warehouse Managers garage with verification that the garage is rented/owned by the warehouse manager.

2) Compare warehouse managers garage location to original vehicle location and verify that the distance is 11 miles.

3) You specified in writing, and they confirmed, that no one will drive the car. End of story. If they made a decision without contacting you for your approval, then that is a matter they took into their own hands and broke their original, in writing, promise to you to "not drive the car". I'm hoping this confirmation email was sent back and forth BEFORE a payment was made OR an agreement was signed with the company.

4) If you verify 1 & 2 to be true and they did it to protect your car, yet you still have an issue with them driving your car, tell them you a) dont want your car back or b) will not pay for their services. If 1 & 2 are verified and you have no issue with the protecting your car, just leave it alone.

5) If 1 & 2 do not match up OR the moving company will not provide you with the information of a location they used to store your vehicle with proof that the location is part of a business facility, then you need to either have them buy you a new car, or don't pay any of the moving fees.



End of day, it comes down to how much what has happened bothers you, including the fact if they tried doing something good for you or if they are lying to you. It's about how you feel and what actions you are comfortable with taking.

Disclaimer: My suggestions might seem harsh and do not reflect exactly what I would do, just letting you know that you have options and should utilize them according to what you feel is appropriate. This is not legal advice.

[Nine]

I can only imagine the pit in your stomach.

[sameh]

[QUOTE=3XTR3M3;10205469]

Originally Posted by sameh

He said, because the car sat in the warehouse for few days waiting for the "enclosed van", the manager of the warehouse drive it 11 miles to his garage so nothing happens to it then drove it back on moving day. I said that's his story, but what I think happened, is he took it to the drag strip for 10 runs, that's my story. He is ok with taking it to the dealer to check it and pay for any engine damage.

Few things...


1) Ask him for an address to the Warehouse Managers garage with verification that the garage is rented/owned by the warehouse manager.

2) Compare warehouse managers garage location to original vehicle location and verify that the distance is 11 miles.

3) You specified in writing, and they confirmed, that no one will drive the car. End of story. If they made a decision without contacting you for your approval, then that is a matter they took into their own hands and broke their original, in writing, promise to you to "not drive the car". I'm hoping this confirmation email was sent back and forth BEFORE a payment was made OR an agreement was signed with the company.

4) If you verify 1

[AngelinIsRich08]

I'd be angry as well but I'm sure the manager or whatever did drive it back to his house. Is this a new or used car? If it's new they shouldn't have done this though.

[KGB7]

So he drove it from a warehouse that should be secured in the first place, to his garage??

The distance that he drove and as to why is irrelevant, that fact the vehicle was driven is a breach of contract.

[Gkap]

shitty deal, I would be pissed as well.

Interested to see what the final outcome is.

[sameh]

The supervisor agreed to pay for a dealer visit to check the engine and ECU. Plano BMW, said it'll run about $150. If they find "something" will take it from there. He also emailed me the warehouse address and the manager's address and the distance is 10.6 miles. Not that it makes it right but maybe, maybe that's really what happened.
I found the email where he says "I understand, I love cars too and I assure you that no one will drive your car around" and I forwarded back to him and his boss.

[donovan]

Anytime you let anyone else take your car, you take a photo of the mileage and possible written statement. You did good on coverign your end. They had no right to move it without notifying you first.

[3XTR3M3]

[QUOTE=sameh;10206868]

Originally Posted by 3XTR3M3

Few things...


1) Ask him for an address to the Warehouse Managers garage with verification that the garage is rented/owned by the warehouse manager.

2) Compare warehouse managers garage location to original vehicle location and verify that the distance is 11 miles.

3) You specified in writing, and they confirmed, that no one will drive the car. End of story. If they made a decision without contacting you for your approval, then that is a matter they took into their own hands and broke their original, in writing, promise to you to "not drive the car". I'm hoping this confirmation email was sent back and forth BEFORE a payment was made OR an agreement was signed with the company.

4) If you verify 1

sameh I dont know what you said here.

Originally Posted by sameh

The supervisor agreed to pay for a dealer visit to check the engine and ECU. Plano BMW, said it'll run about $150. If they find "something" will take it from there. He also emailed me the warehouse address and the manager's address and the distance is 10.6 miles. Not that it makes it right but maybe, maybe that's really what happened.
I found the email where he says "I understand, I love cars too and I assure you that no one will drive your car around" and I forwarded back to him and his boss.

That's great. Good luck!

[Denk]

Yeah, I'd be furious too. He should have gotten your permission before taking it on the road even if his intentions were good. Do you still have rubber left on the tires?

[sameh]

Originally Posted by Denk

Yeah, I'd be furious too. He should have gotten your permission before taking it on the road even if his intentions were good. Do you still have rubber left on the tires?

Oh believe you me, I looked. But my tires only had 3K miles on them, so it's really hard to tell.

[Peahi]

Isn't this a crime, literally? I mean, someone driving a car that does not belong to them, without permission? I mean, someone literally took your car for a joyride. Even if nothing happened, that's besides the point.

This sucks and there is no going back.

For example, say some movers are moving a piece of furniture, like a table, and they break it...well the table is now theirs...those guys have insurance for crap that happens. The way I see it, is that you don't know what the hell happened to your car. They can freaking have your car and get you a new one...they can explain what happened to their insurance company and the police.

Sorry man, just venting. There is no excuse for this period. What a crap business and that owner has to deal with running a loose operation.

[NYCMCBM3]

that sucks, but I think everything should be ok