Best service dealership in San Diego

buckybadger · 03-05-2019, 05:01 PM

Please recommend the best SD service dealership and service adviser for M cars.

I live in North County but can go down till BMW of SD. El Cajon is a little too far stretched.

I'm not so happy with my current service experience. Don't want to name or point out anyone but whenever I picked up my car it was either too dusty inside or had some sort of damage (scraped wheels from curb, leather chipped, scratches on steering wheel, center console smudges, scrapes, finger prints, incorrect PSI on tires etc.).

Overall, I always had the feeling that my car is not well taken care off while in their hands.

Thanks!

HRE_Wheels · 03-05-2019, 05:07 PM

I know which dealer you're referring to without you even saying it. Two BMW owners here at HRE have had pretty nasty experiences (one still ongoing actually), one of which was my X5.

Crevier BMW was honestly the only service center I've had exceptional service at but obviously that's a very long stretch to drive just to see a dealer.

deluxe 247 · 03-05-2019, 05:14 PM

Quote:

Originally Posted by HRE_Wheels

I know which dealer you're referring to without you even saying it. Two BMW owners here at HRE have had pretty nasty experiences (one still ongoing actually), one of which was my X5.

Crevier BMW was honestly the only service center I've had exceptional service at but obviously that's a very long stretch to drive just to see a dealer.

is it Vista? i used to have great experiences with them, Escondido sucked for me.

HRE_Wheels · 03-05-2019, 05:50 PM

Much like the OP I don't want to name names but if you're interested PM me and I'll tell you.

Dealer I'm referring to drove my X5 up to the service bay doors so I can drive off when I realized that the rear right tire was 100% flat. Nobody noticed, nobody cared, nobody offered to fill it up for me so I sat there with my little compressor for a good 10 minutes to fill it up all the way. Turns out there was a nail in the tire (not while I had it) and they didn't patch or replace it, they just let it be and let me deal with the problem instead.

HomoPirate · 03-05-2019, 09:03 PM

I have good experience with Chris Levy in BMW of San Diego.

He is knowledgeable and easy to deal with.

This dealer always put on seat cover and steering wheel cover when they service your car.

Andrae26 · 03-05-2019, 10:35 PM

Quote:

Originally Posted by HomoPirate

I have good experience with Chris Levy in BMW of San Diego.

He is knowledgeable and easy to deal with.

This dealer always put on seat cover and steering wheel cover when they service your car.

I can vouch for Chris Levy as well

avex8 · 03-06-2019, 12:31 AM

I heard Brian from vista is mod "friendly"? Anyone dealt with them?

HomoPirate · 03-06-2019, 01:30 AM

Quote:

Originally Posted by avex8

I heard Brian from vista is mod "friendly"? Anyone dealt with them?

My buddy in SD Garage recommends Brian from Vista bcos he is mod friendly but I never work with him.

Would like to hear feedback from you guys.

rjd598 · 03-09-2019, 02:02 PM

Pretty sure it’s Vista if I had to bet my money. Surprised Escondido is still in business don’t even hear much about them. SD has always had good service just ripoff on sales. Encinitas has been good to me for the past three years, but it’s because a close friend was a service advisor and when he left he handed me off to someone who kept the same level of service. I would stick with SD based on your options/location.

nioh_lbbm2 · 03-09-2019, 04:55 PM

I go to Brian. I am modded and every time I make sure to mention it to him and he doesn't worry about it. He's very cool with them

Jeef · 03-09-2019, 11:35 PM

Quote:

Originally Posted by nioh_lbbm2

I go to Brian. I am modded and every time I make sure to mention it to him and he doesn't worry about it. He's very cool with them

+1 for Brian!

Hahnski · 03-12-2019, 10:32 PM

Another +1 for Brian Cartier at Vista. I'm sure he's good with all BMW owners but has a special place in his heart for M owners.

Downeaster1 · 03-15-2019, 12:14 PM

Fuck Escondido and everything about them.
Encinitas always messes up either my wheels or paint in some fashion.

03-05-2019, 05:01 PM	#1
buckybadger BMW forever! 1389 Rep 2,418 Posts Drives: BMW Join Date: Jan 2009 Location: San Diego, CA iTrader: (0)	Please recommend the best SD service dealership and service adviser for M cars. I live in North County but can go down till BMW of SD. El Cajon is a little too far stretched. I'm not so happy with my current service experience. Don't want to name or point out anyone but whenever I picked up my car it was either too dusty inside or had some sort of damage (scraped wheels from curb, leather chipped, scratches on steering wheel, center console smudges, scrapes, finger prints, incorrect PSI on tires etc.). Overall, I always had the feeling that my car is not well taken care off while in their hands. Thanks! __________________ 2020 BMW X5 2019 BMW M2C 2014 BMW 335i 2009 BMW 328i
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03-05-2019, 05:07 PM	#2
HRE_Wheels 2118 Rep 2,014 Posts Drives: F80 M3 6MT Join Date: Nov 2015 Location: Vista, CA iTrader: (0)	I know which dealer you're referring to without you even saying it. Two BMW owners here at HRE have had pretty nasty experiences (one still ongoing actually), one of which was my X5. Crevier BMW was honestly the only service center I've had exceptional service at but obviously that's a very long stretch to drive just to see a dealer.
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03-05-2019, 05:50 PM	#4
HRE_Wheels 2118 Rep 2,014 Posts Drives: F80 M3 6MT Join Date: Nov 2015 Location: Vista, CA iTrader: (0)	Much like the OP I don't want to name names but if you're interested PM me and I'll tell you. Dealer I'm referring to drove my X5 up to the service bay doors so I can drive off when I realized that the rear right tire was 100% flat. Nobody noticed, nobody cared, nobody offered to fill it up for me so I sat there with my little compressor for a good 10 minutes to fill it up all the way. Turns out there was a nail in the tire (not while I had it) and they didn't patch or replace it, they just let it be and let me deal with the problem instead.
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03-05-2019, 09:03 PM	#5
HomoPirate First Lieutenant 84 Rep 331 Posts Drives: Always BMW Join Date: Jun 2016 Location: San Diego iTrader: (3)	I have good experience with Chris Levy in BMW of San Diego. He is knowledgeable and easy to deal with. This dealer always put on seat cover and steering wheel cover when they service your car. __________________ Past: E82 135i Crimson Red \| MPE \| MHD Stage1+ \| Dinan Camber Plate \| LCI Blackline \| Bavsound stage 1 \| KW Coilover V2 \| Past: E93 M3 Vert Alpine White \| Remus Sport Exhaust \| Past: F82 Yas Marina Blue Civic M4\| MPE V2 \| DP \| BM3 \| Apex FL-5 \| MP Part(s) \| Current: F87 M2 Competition Long Beach Blue \| Completely Stock \|
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03-06-2019, 12:31 AM	#7
avex8 Major 324 Rep 1,337 Posts Drives: 11 E92 m3, 15 F80 M3, GLC 63 Join Date: May 2011 Location: San Diego iTrader: (3)	I heard Brian from vista is mod "friendly"? Anyone dealt with them?
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03-09-2019, 02:02 PM	#9
rjd598 Banned 1770 Rep 6,696 Posts Drives: F30 340i Join Date: Jan 2009 Location: San Diego,CA iTrader: (2) Garage List 2016 BMW 340i [0.00]	Pretty sure it’s Vista if I had to bet my money. Surprised Escondido is still in business don’t even hear much about them. SD has always had good service just ripoff on sales. Encinitas has been good to me for the past three years, but it’s because a close friend was a service advisor and when he left he handed me off to someone who kept the same level of service. I would stick with SD based on your options/location.
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03-09-2019, 04:55 PM	#10
nioh_lbbm2 Lieutenant Colonel 1717 Rep 1,899 Posts Drives: M2 Join Date: Mar 2018 Location: California iTrader: (0)	I go to Brian. I am modded and every time I make sure to mention it to him and he doesn't worry about it. He's very cool with them
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03-12-2019, 10:32 PM	#12
Hahnski New Member 5 Rep 25 Posts Drives: F80 Join Date: Sep 2018 Location: Vista, CA iTrader: (0)	Another +1 for Brian Cartier at Vista. I'm sure he's good with all BMW owners but has a special place in his heart for M owners.
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03-15-2019, 12:14 PM	#13
Downeaster1 BMW Master Tech 587 Rep 850 Posts Drives: E30, E36, E82, E90, F10, F80 Join Date: Jan 2011 Location: SoCal iTrader: (0) Garage List 2015 Aston Martin V ... [0.00] 2010 Lamborghini LP ... [0.00] 1985 Alpina C2 2.7 [0.00] 2017 BMW M3 [0.00] 2008 BMW 128i [10.00] 2013 BMW 135is [0.00] 1992 BMW 325i [0.00]	Fuck Escondido and everything about them. Encinitas always messes up either my wheels or paint in some fashion. __________________ 135is #502 of 586 BMW LED Performance Wheel \| OEM FULL Carbon Fiber \| E9X M3 Gauge Cluster \| E9X Exterior Mirrors \| E9X M3 Full Suspension \| E9X M3 Diff \| PT-CAN2 Enabled \| Bilstiens \| Michelin PSS's \| NBT Navigation Retrofit with Touch Pad
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