Spotify app stopped working

ryank382 · 10-02-2018, 08:01 AM

Hi guys so the Spotify app stopped showing up so I gotta control the music from my phone now. It doesn't even let me pause. Every time I click the pause button it just immediately starts playing again. Tried disconnected my phone (removing from Bluetooth devices) and made sure everything is updated and still nothing. Been like this for like 2 months now I think. If anyone has any suggestions that'd be great

m_michael · 10-02-2018, 10:14 AM

Had exactly the same issue! I think it’s a Spotify bug. There’s some talk on the Spotify community forums regarding this issue. Other problems: 1) no audio ducking when using waze 2) no access to albums / playlists from iDrive

I stopped using Spotify and went back to Apple Music. None of the above issues.

joooiiiiii · 10-02-2018, 10:23 AM

Yeah same for me. Irritating as hell. Wish they would fix that crap.

SteveD2 · 10-02-2018, 12:42 PM

Same issue!

I have the latest version of spotify and the updated to the latest version of Idrive from Bmw.com/Update. Still does not work as it should

2kaccordocoupe · 10-02-2018, 06:24 PM

Works fine in my car, can open the app via idrive. Can select play list, pause, next track, previous track etc... Works like it always has. Weird

MY2017, ID5_Lite, F020-17-07-502, Tel 006.002.032, Media 006.001.044, HMI 006.007.032
IPX, iOS 12.0
Spotify 8.4.73.780

m_michael · 10-02-2018, 10:57 PM

Quote:

Originally Posted by 2kaccordocoupe

Works fine in my car, can open the app via idrive. Can select play list, pause, next track, previous track etc... Works like it always has. Weird

Are you using Spotify iDrive app? The BMW apps stuff. Hmm, probably the way to go about it. Using without the BMW app integration is crap.

2kaccordocoupe · 10-03-2018, 12:42 PM

Quote:

Originally Posted by m_michael

Quote:

Originally Posted by 2kaccordocoupe

Works fine in my car, can open the app via idrive. Can select play list, pause, next track, previous track etc... Works like it always has. Weird

Are you using Spotify iDrive app? The BMW apps stuff. Hmm, probably the way to go about it. Using without the BMW app integration is crap.

Correct. I'm using the Spotify app in idrive.

BIGW0RM · 10-03-2018, 03:42 PM

I use the idrive app and it seems to work fine. I have iphone XS 12.1 beta profile and recent spotify app.

ryank382 · 10-03-2018, 03:45 PM

The app doesn't even show up on my iDrive anymore very annoying

m_michael · 10-04-2018, 01:43 AM

Quote:

Originally Posted by ryank382

The app doesn't even show up on my iDrive anymore very annoying

You probably have to renew your BMW Connected Drive subscription. Not cool BMW charges for this.

ryank382 · 10-04-2018, 07:30 AM

Quote:

Originally Posted by m_michael

Quote:

Originally Posted by ryank382

The app doesn't even show up on my iDrive anymore very annoying

You probably have to renew your BMW Connected Drive subscription. Not cool BMW charges for this.

Whaaaaat is that what it is?? That's ridiculous I have to pay to use an app that lets me control my Spotify from idrive? Are you positive?

GitToDeChoppah · 10-04-2018, 08:07 AM

Yes, any of the 'certified by bmw' apps in idrive requires the subscription. I just use plain old bluetooth. It works just fine, can skip songs and everything I need just fine. Even album art still shows up. Sucks you have to use the actual phone sometimes to start, but if you have recently used spotify, it'll start playing as soon as you get in the car.

ryank382 · 10-04-2018, 08:19 AM

Quote:

Originally Posted by GitToDeChoppah

Yes, any of the 'certified by bmw' apps in idrive requires the subscription. I just use plain old bluetooth. It works just fine, can skip songs and everything I need just fine. Even album art still shows up. Sucks you have to use the actual phone sometimes to start, but if you have recently used spotify, it'll start playing as soon as you get in the car.

Wow did not know that I guess that's what my problem is. Only issue with using Bluetooth is I can't get it to charge and stream audio through Bluetooth at the same time. When I plug my phone in it always reverts to audio output via USB

Also for some reason I literally cannot pause the music. If I click pause on my phone it'll stop for a second and then immediately start playing again on its own

GitToDeChoppah · 10-04-2018, 01:25 PM

What happens when you press the radio volume button? For me, it mutes the radio and also pauses the playback on my phone.

ryank382 · 10-05-2018, 07:38 AM

Quote:

Originally Posted by GitToDeChoppah

What happens when you press the radio volume button? For me, it mutes the radio and also pauses the playback on my phone.

Yes that worked never thought to do that. Just kept pressing pause on my phone and getting frustrated lol thank you

m_michael · 10-05-2018, 10:04 AM

Pressing the radio button does work, but it mutes all audio from the phone. If you’re using Waze for instance, you won’t hear the turn-by-audio. Super frustrating.

ryank382 · 10-05-2018, 03:00 PM

Quote:

Originally Posted by m_michael

Pressing the radio button does work, but it mutes all audio from the phone. If you're using Waze for instance, you won't hear the turn-by-audio. Super frustrating.

Yes I noticed that as well. If I'm waiting in the car for someone and I want to watch a video on my phone I can't stream the audio because my music is playing over it

allinon72 · 10-05-2018, 04:05 PM

Everything Spotify related is horrible, HORRIBLE. Android app, iphone app, desktop app, in-car stuff, login security, etc. is all terrible, has been for years and they don't seem to make any improvements or even acknowledge it really. Add in finicky iDrive software, where things like this seem to be an afterthought, and you don't have a very good experience.

I STILL can't, and never been able, to get Spotify to come up under apps via Bluetooth with my S9+. Didn't work with S7 Edge either.

chetman7 · 10-06-2018, 07:14 AM

This started happening to me as well..spotify would not show up in the idrive alm of a sudden.

My fix was to go the spotify app permission page on my phone and enabled storage permission

jd__m4 · 10-10-2018, 09:33 PM

My Spotify idrive app takes a good 5 minutes to load on initial startup...works fine with regular BT or usb audio, but I like the added functionality of the Spotify connected app...just not the obnoxiously long startup time.

GP87 · 10-21-2018, 01:44 PM

I have the same issue. One other issue I have is when my phone is plugged in via USB, there is a discrepancy between volume levels from other sources and Spotify. When listening to Spotify, the volume has to be over 50% or greater.

Does anyone else have this issue, and is there a fix? Maybe something coding related?

GP87 · 10-21-2018, 05:00 PM

Update to my previous post:

Seems like Spotify have been aware of this issue for a number of years, but haven't done anything to resolve:

https://community.spotify.com/t5/iOS...e/td-p/1395452

It's a shame when companies don't listen to their customers in order to address their issues, which in most cases, would lead to an improvement in the user experience.

10-02-2018, 08:01 AM	#1
ryank382 First Lieutenant 102 Rep 344 Posts Drives: E92 M3, Z4 M Roadster Join Date: Aug 2011 Location: New Jersey iTrader: (0)	Spotify app stopped working Hi guys so the Spotify app stopped showing up so I gotta control the music from my phone now. It doesn't even let me pause. Every time I click the pause button it just immediately starts playing again. Tried disconnected my phone (removing from Bluetooth devices) and made sure everything is updated and still nothing. Been like this for like 2 months now I think. If anyone has any suggestions that'd be great
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10-02-2018, 10:14 AM	#2
m_michael Private 20 Rep 63 Posts Drives: 2015 BMW F80 M3 Join Date: Jul 2018 Location: Bay Area iTrader: (0)	Had exactly the same issue! I think it’s a Spotify bug. There’s some talk on the Spotify community forums regarding this issue. Other problems: 1) no audio ducking when using waze 2) no access to albums / playlists from iDrive I stopped using Spotify and went back to Apple Music. None of the above issues.
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10-02-2018, 10:23 AM	#3
joooiiiiii Lieutenant 439 Rep 418 Posts Drives: 2018 BMW M3 ZCP Join Date: Oct 2017 Location: California iTrader: (0)	Yeah same for me. Irritating as hell. Wish they would fix that crap.
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10-02-2018, 12:42 PM	#4
SteveD2 Enlisted Member 7 Rep 37 Posts Drives: 2017 BMW M2 Join Date: Apr 2015 Location: Miami FL iTrader: (1)	Same issue! I have the latest version of spotify and the updated to the latest version of Idrive from Bmw.com/Update. Still does not work as it should
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10-02-2018, 06:24 PM	#5
2kaccordocoupe Brigadier General 1274 Rep 4,703 Posts Drives: Former ///M Driver Join Date: Nov 2008 Location: The 6ix iTrader: (2)	Works fine in my car, can open the app via idrive. Can select play list, pause, next track, previous track etc... Works like it always has. Weird MY2017, ID5_Lite, F020-17-07-502, Tel 006.002.032, Media 006.001.044, HMI 006.007.032 IPX, iOS 12.0 Spotify 8.4.73.780 Last edited by 2kaccordocoupe; 10-02-2018 at 06:31 PM.. Reason: Added various version info
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10-03-2018, 03:42 PM	#8
BIGW0RM You got my money? 3164 Rep 4,648 Posts Drives: Ice Cream Truck Join Date: Jul 2011 Location: ///OC iTrader: (14) Garage List 2022 BMW M3 [9.50]	I use the idrive app and it seems to work fine. I have iphone XS 12.1 beta profile and recent spotify app. __________________ 2022 G80 M3 Competition X / 2020 Range Rover Sport P525 / 2023 Ford Raptor
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10-03-2018, 03:45 PM	#9
ryank382 First Lieutenant 102 Rep 344 Posts Drives: E92 M3, Z4 M Roadster Join Date: Aug 2011 Location: New Jersey iTrader: (0)	The app doesn't even show up on my iDrive anymore very annoying
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10-04-2018, 08:07 AM	#12
GitToDeChoppah Enlisted Member 12 Rep 29 Posts Drives: 2015 M3 Join Date: Jul 2018 Location: Southern Indiana (Louisville Area) iTrader: (0)	Yes, any of the 'certified by bmw' apps in idrive requires the subscription. I just use plain old bluetooth. It works just fine, can skip songs and everything I need just fine. Even album art still shows up. Sucks you have to use the actual phone sometimes to start, but if you have recently used spotify, it'll start playing as soon as you get in the car.
	Appreciate 0 Quote

10-04-2018, 01:25 PM	#14
GitToDeChoppah Enlisted Member 12 Rep 29 Posts Drives: 2015 M3 Join Date: Jul 2018 Location: Southern Indiana (Louisville Area) iTrader: (0)	What happens when you press the radio volume button? For me, it mutes the radio and also pauses the playback on my phone.
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10-05-2018, 10:04 AM	#16
m_michael Private 20 Rep 63 Posts Drives: 2015 BMW F80 M3 Join Date: Jul 2018 Location: Bay Area iTrader: (0)	Pressing the radio button does work, but it mutes all audio from the phone. If you’re using Waze for instance, you won’t hear the turn-by-audio. Super frustrating.
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10-05-2018, 04:05 PM	#18
allinon72 Brigadier General 4930 Rep 3,808 Posts Drives: 20' M2C, 23' X1 Join Date: May 2017 Location: Indianapolis, IN iTrader: (2)	Everything Spotify related is horrible, HORRIBLE. Android app, iphone app, desktop app, in-car stuff, login security, etc. is all terrible, has been for years and they don't seem to make any improvements or even acknowledge it really. Add in finicky iDrive software, where things like this seem to be an afterthought, and you don't have a very good experience. I STILL can't, and never been able, to get Spotify to come up under apps via Bluetooth with my S9+. Didn't work with S7 Edge either.
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10-06-2018, 07:14 AM	#19
chetman7 Lieutenant 129 Rep 536 Posts Drives: F80 m3 Join Date: Aug 2013 Location: NY iTrader: (0)	This started happening to me as well..spotify would not show up in the idrive alm of a sudden. My fix was to go the spotify app permission page on my phone and enabled storage permission
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10-10-2018, 09:33 PM	#20
jd__m4 Captain 415 Rep 689 Posts Drives: AY M4 Join Date: Jun 2018 Location: Montco, PA iTrader: (1)	My Spotify idrive app takes a good 5 minutes to load on initial startup...works fine with regular BT or usb audio, but I like the added functionality of the Spotify connected app...just not the obnoxiously long startup time.
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10-21-2018, 01:44 PM	#21
GP87 Private First Class 19 Rep 114 Posts Drives: Current:F82 M4 Previous:F83 M4 Join Date: Jun 2012 Location: London/Cheshire iTrader: (2)	I have the same issue. One other issue I have is when my phone is plugged in via USB, there is a discrepancy between volume levels from other sources and Spotify. When listening to Spotify, the volume has to be over 50% or greater. Does anyone else have this issue, and is there a fix? Maybe something coding related?
	Appreciate 0 Quote

10-21-2018, 05:00 PM	#22
GP87 Private First Class 19 Rep 114 Posts Drives: Current:F82 M4 Previous:F83 M4 Join Date: Jun 2012 Location: London/Cheshire iTrader: (2)	Update to my previous post: Seems like Spotify have been aware of this issue for a number of years, but haven't done anything to resolve: https://community.spotify.com/t5/iOS...e/td-p/1395452 It's a shame when companies don't listen to their customers in order to address their issues, which in most cases, would lead to an improvement in the user experience.
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