Some funny comments about my upcoming first service.

MDCTFTW · 06-18-2008, 08:32 PM

So I have a scheduled first service coming up and I called the service department to make sure they have all the proper fluids, etc. so I don't end up having to leave the car there. Here are some things I was told:

"All it is is an oil change."
"1200 miles? Your first service isn't until 1 year or 15k."
"Ya we change the diff fluid and add some stuff for your run flats."
"Some do come with run flats." (after I told him M3s don't come with run flats)

I better be watching these guys like a hawk. Would you go somewhere else? LOL.

Born2Panic · 06-18-2008, 08:37 PM

I truely would go somewhere else. Whre are you located? How far is another dealer? Is it a small dealer as they have not sold any M3's yet. Its funny how "we" know more then some of the technicians. I hope everything goes well( that was not to be taken as a smart ass comment on my part.)

GT3 Tim · 06-18-2008, 08:40 PM

Quote:

Originally Posted by Born2Panic

I truely would go somewhere else. Whre are you located?

He is from Fail...he is screwed.

RealSanaii · 06-18-2008, 08:46 PM

Quote:

Originally Posted by GT3 Tim

He is from Fail...he is screwed.

MysticBlue · 06-18-2008, 08:48 PM

I would go someplace else.
BMWNA, are you seeing this?

lucid · 06-18-2008, 08:50 PM

Quote:

Originally Posted by MDCTFTW

I better be watching these guys like a hawk. Would you go somewhere else? LOL.

Yeah, to Munich!

Seriously man, you need to find another dealer. These guys might pull out your spark plugs and hand them to you saying your car doesn't need them since it's a diesel...

Davinhci · 06-18-2008, 09:13 PM

where the hell is Fail? go some place else for sure.

MDCTFTW · 06-18-2008, 09:36 PM

Haha you guys.

I'm in Norcal so I have a wide range of places to pick from, but I figured I'd go to the dealership that sold me the car. I had planned on paying close attention to the service being done on the car.

LOL where is "Fail"? Haha I seriously LOL'd.

rvacha · 06-18-2008, 09:37 PM

OP-
You're too late. You should never have bought the car there. They got 1000s in profit they didn't deserve. Don't give them the privilege of trashing your M-DCT

atcga · 06-18-2008, 09:38 PM

Run as fast as you can!!

MDCTFTW · 06-18-2008, 09:42 PM

LOL ... I thought these would be great for a laugh. Apparently I wasn't speaking with a real service adviser and instead it's just the guy that books the appointments so I'll try again tomorrow. I'm not too worried.

ybbiz34 · 06-18-2008, 10:25 PM

Quote:

Originally Posted by GT3 Tim

He is from Fail...he is screwed.

arr0gant · 06-18-2008, 11:22 PM

What??? I Don't Have Run Flats???

HammerM3 · 06-19-2008, 04:02 AM

Quote:

Originally Posted by MDCTFTW

Haha you guys.

I'm in Norcal so I have a wide range of places to pick from, but I figured I'd go to the dealership that sold me the car. I had planned on paying close attention to the service being done on the car.

LOL where is "Fail"? Haha I seriously LOL'd.

I live in Norcal too, which dealer is this , I would like o avoid them too.

Zirenz2006 · 06-19-2008, 06:21 AM

Amazing how little some dealerships know.

AwesomeM3 · 06-19-2008, 06:50 AM

Wow, sounds like yours is their first M3 for service...good luck!

knifegun · 06-19-2008, 09:00 AM

Quote:

Originally Posted by MDCTFTW

Haha you guys.

I'm in Norcal so I have a wide range of places to pick from, but I figured I'd go to the dealership that sold me the car. I had planned on paying close attention to the service being done on the car.

LOL where is "Fail"? Haha I seriously LOL'd.

Have you tried Steven's Creek BMW in Santa Clara? They have been great with me so far. I have an appointment on June 23 for my 1200 mile service.

AJBoston · 06-19-2008, 09:56 AM

Quote:

Originally Posted by MDCTFTW

Apparently I wasn't speaking with a real service adviser and instead it's just the guy that books the appointments so I'll try again tomorrow. I'm not too worried.

Yeah, service writers are a bunch of hacks. Thankfully they don't work on your car. I had the same experience at check-in at my "major Boston dealer". He gave me the run-flats bit, which I kindly corrected. I got the "it's only an oil change" bit, which I also pointed out was false.

But I know for a fact my service dept has a dedicated "M" technician who does all their M's, and when I got the car back my write-up included a comprehensive 2-page breakdown of service items (oil, trans, diff, various filters, other random small parts) that I assume are from some kind of service checklist for the M3. I would guess any high-volume dealer would be working off this kind of information and you'll be fine.

Just make sure they tighten the rotary girder and top off the flux capacitor.

mkoesel · 06-19-2008, 12:23 PM

Quote:

Originally Posted by Davinhci

where the hell is Fail?

Very near Vail.

ihyln · 06-19-2008, 12:26 PM

Probably Florida. Sorry Floridians but it's true.

mkoesel · 06-19-2008, 12:26 PM

Quote:

Originally Posted by MDCTFTW

I better be watching these guys like a hawk. Would you go somewhere else? LOL.

I hear there are some great dealerships in the city of Succeed.

Seriously, run away man. Or at least go talk to the tech to make sure they aren't as dumb as the people you spoke to on the phone.

ersin · 06-19-2008, 02:24 PM

That would scare the hell out of me. Even though it's generally not kosher to go to a dealer where you didn't buy the car, I'd think I would still look elsewhere.

06-18-2008, 08:32 PM	#1
MDCTFTW Lieutenant Colonel 123 Rep 1,973 Posts Drives: E92 DCT Join Date: Apr 2008 Location: Norcal iTrader: (0)	Some funny comments about my upcoming first service. So I have a scheduled first service coming up and I called the service department to make sure they have all the proper fluids, etc. so I don't end up having to leave the car there. Here are some things I was told: "All it is is an oil change." "1200 miles? Your first service isn't until 1 year or 15k." "Ya we change the diff fluid and add some stuff for your run flats." "Some do come with run flats." (after I told him M3s don't come with run flats) I better be watching these guys like a hawk. Would you go somewhere else? LOL. __________________ MDCT ... so you can drive and eat a hamburger at the same time.
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06-18-2008, 08:37 PM	#2
Born2Panic Private First Class 5 Rep 106 Posts Drives: 2010 335i Coupe Join Date: Jan 2008 Location: Chicago iTrader: (0)	I truely would go somewhere else. Whre are you located? How far is another dealer? Is it a small dealer as they have not sold any M3's yet. Its funny how "we" know more then some of the technicians. I hope everything goes well( that was not to be taken as a smart ass comment on my part.)
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06-18-2008, 08:48 PM	#5
MysticBlue Lieutenant Colonel 369 Rep 1,887 Posts Drives: '20 M5C, '09 M3 DCT Coupe Join Date: Apr 2008 Location: Eastern Oregon... They call 'em rigs here iTrader: (0)	I would go someplace else. BMWNA, are you seeing this?
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06-18-2008, 09:13 PM	#7
Davinhci Colonel 55 Rep 2,484 Posts Drives: 08 M3 E92 & 08 E70 X5 4.8 Join Date: Mar 2008 Location: Austin, TX iTrader: (6) Garage List 2008 M3 [0.00]	where the hell is Fail? go some place else for sure. __________________ 08 E92 AW M3 \| HRE P40 19" \| APE Air Filter \| BMW Performance Grills \| White Side Gills \| CF Mirror Covers \| BMW Performance Pedals \| F1 Pinnacle Tint \| V1 Hardwire \| Dinan Performance Software \| Gintani Exhaust \| H&R Sports Springs \| RPI Scoops \| BMW CF Spoiler \| Challenge Diffuser \| Lux H8 V3 \| LCI Tail Lights \|
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06-18-2008, 09:36 PM	#8
MDCTFTW Lieutenant Colonel 123 Rep 1,973 Posts Drives: E92 DCT Join Date: Apr 2008 Location: Norcal iTrader: (0)	Haha you guys. I'm in Norcal so I have a wide range of places to pick from, but I figured I'd go to the dealership that sold me the car. I had planned on paying close attention to the service being done on the car. LOL where is "Fail"? Haha I seriously LOL'd. __________________ MDCT ... so you can drive and eat a hamburger at the same time.
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06-18-2008, 09:37 PM	#9
rvacha Captain 62 Rep 800 Posts Drives: '08 E92 M3 Join Date: Mar 2007 Location: Cleveland, OH iTrader: (0) Garage List 2008 E92 M3 [0.00]	OP- You're too late. You should never have bought the car there. They got 1000s in profit they didn't deserve. Don't give them the privilege of trashing your M-DCT __________________ '16 F30 340i xDrive 6MT Melbourne/Black '08 E92 M3 6MT Jerez/Speed Cloth '18 F80 M3 6MT SO/CSAT
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06-18-2008, 09:38 PM	#10
atcga Private 8 Rep 56 Posts Drives: M3 Join Date: May 2008 Location: Alabama iTrader: (0)	Run as fast as you can!! __________________
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06-18-2008, 09:42 PM	#11
MDCTFTW Lieutenant Colonel 123 Rep 1,973 Posts Drives: E92 DCT Join Date: Apr 2008 Location: Norcal iTrader: (0)	LOL ... I thought these would be great for a laugh. Apparently I wasn't speaking with a real service adviser and instead it's just the guy that books the appointments so I'll try again tomorrow. I'm not too worried. __________________ MDCT ... so you can drive and eat a hamburger at the same time.
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06-18-2008, 11:22 PM	#13
arr0gant Lieutenant 32 Rep 517 Posts Drives: 1996 911 Carrera Cab Join Date: Jun 2008 Location: St. Louis iTrader: (0)	What??? I Don't Have Run Flats??? __________________ 1996 911 Carrera Cabriolet 2006 Porsche Cayman S, 2004 M3 Vert, 2008 BMW M3 Sedan, 2001 911 Turbo, 2002 Porsche 911 C4S, 2004 Cadillac CTS-V, Porsche Boxster S
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06-19-2008, 06:21 AM	#15
Zirenz2006 Brigadier General 1542 Rep 4,558 Posts Drives: G80 M3 Comp IOMG Join Date: Aug 2006 Location: US - NE iTrader: (0)	Amazing how little some dealerships know.
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06-19-2008, 06:50 AM	#16
AwesomeM3 Colonel 1644 Rep 2,775 Posts Drives: F95 X5MC Join Date: Oct 2007 Location: New Jersey iTrader: (0) Garage List 2015 BMW X5 M [10.00] 2020 BMW X5M Compet ... [0.00] 2008 M3 [10.00]	Wow, sounds like yours is their first M3 for service...good luck! __________________ 2020 F95 X5///M Competition CarBahn Autoworks Stage 1 \| 2023 Lamborghini Huracan Tecnica
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06-19-2008, 12:26 PM	#20
ihyln Banned 85 Rep 3,384 Posts Drives: M3post sucks Join Date: Apr 2008 Location: M3post sucks iTrader: (1) Garage List 2008 M3 [0.00] 2002 530i [0.00]	Probably Florida. Sorry Floridians but it's true.
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06-19-2008, 02:24 PM	#22
ersin Brigadier General 126 Rep 4,144 Posts Drives: 17 YMB F80 M3 Join Date: Mar 2008 Location: Maryland iTrader: (1)	That would scare the hell out of me. Even though it's generally not kosher to go to a dealer where you didn't buy the car, I'd think I would still look elsewhere. __________________ 2017 F80 YMB.
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