My VIN is not valid on BMW Software update

[Super Spartan]

so when I first got my M4, when I entered the last 7 digits on the BMW Software update site, it would say no software update found.

Now when I check, it says the VIN is not correct, what gives?

[larryn]

Originally Posted by Snappy Phoenix

so when I first got my M4, when I entered the last 7 digits on the BMW Software update site, it would say no software update found.

Now when I check, it says the VIN is not correct, what gives?

Mine's also bogus on that site.

Use the BMWUSA site instead. https://connecteddrive.bmwusa.com

[Super Spartan]

Originally Posted by larryn

Mine's also bogus on that site.

Use the BMWUSA site instead. https://connecteddrive.bmwusa.com

That site has no Software Update like the one I showed you to enter my VIN.

I tried logging in using my BMW ConnectedDrive account but it said it's not valid so I registered again, but I can't complete my profile as it needs a US Phone number.

[Super Spartan]

I even tried on the BMW Dubai Site and it says my VIN is wrong

[MauriceRached]

I think the site is not functioning properly. I already emailed BMW customer service about this at 'customercare@bmwassist.com'

I will let you know if I hear back.

[Super Spartan]

Originally Posted by MauriceRached

I think the site is not functioning properly. I already emailed BMW customer service about this at 'customercare@bmwassist.com'

I will let you know if I hear back.

thank you so much for doing this man, I didn't even know their email.

you're the man!

[2kaccordocoupe]

it's the site for sure, my vin also used to work

[Super Spartan]

Originally Posted by 2kaccordocoupe

it's the site for sure, my vin also used to work

Oh that's good to know, I thought someone de-registered my VIN from their system initially coz I know there is one big jerk at the Dubai dealership that I didn't buy the car from him

[vp]

Here is the response I got from BMW USA

[Super Spartan]

Originally Posted by vp

Here is the response I got from BMW USA

Thanks for this man.

[Kelleynw]

Im in the same boat, tried to request a software update this morning, entered last 7 of my VIN and:
"The Vehicle Identification Number you entered is not correct. Please check your entry."

Hopefully this gets sorted out soon, Im glad to hear its a system issue and not just my vehicle!

[Super Spartan]

Originally Posted by Kelleynw

Im in the same boat, tried to request a software update this morning, entered last 7 of my VIN and:
"The Vehicle Identification Number you entered is not correct. Please check your entry."

Hopefully this gets sorted out soon, Im glad to hear its a system issue and not just my vehicle!

It's fixed today

[iliannavy]

Originally Posted by Super Spartan

It's fixed today

how did you fix it.