2013 e92 M3 ZCP sold with the wrong wheels.

[TigOn.]

Good morning everyone,

I wanted to get some advise from the forum members, Last month I purchased a 13' e92 ZCP M3 from BMW Rockville with only 2k miles and drove it back to my home in Miami, Fl. I did a posting right below

5 Days, 1500 Miles M3 Road Trip http://www.m3post.com/forums/showthread.php?t=1208624

However the vehicle went through 3 quarts of oil on the trip! tire pressure malfunction, and check engine light. I brought it to my local bmw dealer where is being repaired for the last two weeks while waiting on some parts to be delivered that need to be replaced, Turns out there is an oil leak and a few other things, those issues are being taken care under warranty however the wheels are e46 M3 wheels style 163 and not the M359 wheels that the vehicle was advertised as and supposed to come with.

I'm calling the dealer today to get them to hopefully replace the wheels without them giving me a hard time for the correct M359 ZCP wheels. Do you guys know if running the 163 style for sometime will be an issue as the offsets are different? Anyone else had this happen to them in the past? I can't believe they would sell me an almost new car (miles wise) with the wrong wheels and not catch that when they first received the car from the original owner.

Here photos of the wheels

[TigOn.]

Originally Posted by TigOn.

Good morning everyone,

I wanted to get some advise from the forum, Last month I purchased a 13' e92 ZCP M3 from BMW Rockville with only 2k miles and drove it back to my home in Miami, Fl. I did a posting right below

5 Days, 1500 Miles M3 Road Trip http://www.m3post.com/forums/showthread.php?t=1208624

However the vehicle went through 3 quarts of oil on the trip! tire pressure malfunction and check engine light. I brought it to my local bmw dealer where is being repaired for the last two weeks. Turns out there is an oil leak and a few other things, those issues are being taken care under warranty however the wheels are e46 M3 wheels style 163 and not the M359 wheels that the vehicle was advertised as and supposed to come with.

I'm calling the dealer today to get them to hopefully replace the wheels without them giving me a hard time for the correct M359 ZCP wheels. Do you guys know if running the 163 style for sometime will be an issue? Anyone else had this happen to them in the past? I can't believe they would sell me an almost new car (miles wise) with the wrong wheels.

Here photos of the wheels

Rear

[kb9uwu]

3L of oil in 1500 miles?! Yikes!

[TigOn.]

Originally Posted by kb9uwu

3L of oil in 1500 miles?! Yikes!

It was an oil leak so I'm not really concerned with that, hopefully it gets fixed and thats that. Now the wheel issue is bothering me.

Now I'm 1,000 miles away from this bmw dealer with the wrong damn wheels, they are flushed in, wrong offset, tpms tire malfunction due to wrong sensors in the 163 wheels.

I really like the M359 style to boot over the 163 style.

I haven't hear back from BMW Rockville so we'll see.

Recourse anyone? ?

[delirium330]

Man, that sucks, but I highly doubt the dealer is going to swallow $2,200 for new 359 wheels to make it right. Not sure what their cost would be, but new 359s run around $2k retail (then add another $200-$300 for TPMS, another $50-$100 for balancing, another $100 to ship them... and be prepared to buy new tires too which will run another $1,000 - $1,600).

What condition and brand are the existing 163s? If BMW and in good condition you could sell them and look to buy new 359s. Maybe ask the dealer to front you the difference? (I think this is your best bet re: dealer goodwill) ... or maybe you ask them to cover $250-500 or something. Definitely start high and work your way down, but I just don't see a dealer swallowing $2k which is probably how much they made on the sale before paying the salesman and overhead and everything in between.

If you can get behind/see into the wheel well you'll see BMW stamped there to validate they are OEM. That stamp will command a premium if you decide to sell them.

[BimmerRookie]

A brand new set of M359's is probably gonna cost the dealer a lot. If you can get over not having M359's, would you consider selling the E46 wheels (considering they are in good shape) + getting some extra cash or freebies from the dealership (who sold the incorrect wheels), and going aftermarket?

[BimmerRookie]

or keep the current wheels and ask for a full suite of M performance parts?

[p-lethal]

Originally Posted by TigOn.

Rear

I have the 19" 220M if you want to swap

[Helmsman]

Hi Tig, good to hear back from you, and that the car is with the garage to get fixed.

Agree strange they didn't notice the non ZCP wheel but we know about the dealers... I assume the option list stated ZCP and 359 rims, and if so should be no issue to get them to sort it (easy enought for them to order new in return of the 163s). This is a Competition Pack car, you want to have the proper rims even if you at some point complement with something else.

Out of cursiousity where was that oil leak (and why)? I'd make sure I get the complete service history from the dealer to have any earlier issues documented.

Cheers

[TigOn.]

I know is a lot of money for a dealer to make it right but damn, i feel that they should do something considering is not even been a month since i picked up the M3. Also is clearly stated in their advertising that the car had M359 wheels when in fact they were not. I wish i would had caught it in the spot but i was clearly blinded by my new to me car shine lol

[DSilk]

Originally Posted by Helmsman

Hi Tig, good to hear back from you, and that the car is with the garage to get fixed.

Agree strange they didn't notice the non ZCP wheel but we know about the dealers... I assume the option list stated ZCP and 359 rims, and if so should be no issue to get them to sort it (easy enought for them to order new in return of the 163s). This is a Competition Pack car, you want to have the proper rims even if you at some point complement with something else.

Out of cursiousity where was that oil leak (and why)? I'd make sure I get the complete service history from the dealer to have any earlier issues documented.

Cheers

The car was purchased used, so the factory/dealer option list isn't going to bind the dealer. Unless the car was advertised as having the correct ZCP wheels the purchaser doesn't have a leg to stand on in court, unless you can show that the dealer itself swapped out the wheels before the car was sold.

[TigOn.]

Originally Posted by Helmsman

Hi Tig, good to hear back from you, and that the car is with the garage to get fixed.

Agree strange they didn't notice the non ZCP wheel but we know about the dealers... I assume the option list stated ZCP and 359 rims, and if so should be no issue to get them to sort it (easy enought for them to order new in return of the 163s). This is a Competition Pack car, you want to have the proper rims even if you at some point complement with something else.

Out of cursiousity where was that oil leak (and why)? I'd make sure I get the complete service history from the dealer to have any earlier issues documented.

Cheers

Exactly Helms

I think they should honor their advertising, i think i will end up changing in the future for HRE's but i also plan to keep the car for a very very long time if not forever and i want to have all the oem equipment regardless of what I decided to do.

We'll see....


I still haven't received the M3 back so I'm not sure what and where was the oil leak

[TigOn.]

Originally Posted by DSilk

The car was purchased used, so the factory/dealer option list isn't going to bind the dealer. Unless the car was advertised as having the correct ZCP wheels the purchaser doesn't have a leg to stand on in court, unless you can show that the dealer itself swapped out the wheels before the car was sold.

Thanks brother.

The above photo was from their website for my M3 stating the car had the M359 wheels

[Helmsman]

Originally Posted by DSilk

The car was purchased used, so the factory/dealer option list isn't going to bind the dealer. Unless the car was advertised as having the correct ZCP wheels the purchaser doesn't have a leg to stand on in court, unless you can show that the dealer itself swapped out the wheels before the car was sold.

Hence my line "I assume the option list stated ZCP and 359 rims, and if so should be no issue to get them to sort it".
However even if not, surely they stated it was Competition Package, where the 359s are one (essential) component included. Doesn't seem fair it is up to the customer to judge the announced package is the correct one. Not even in the US...

[TigOn.]

Originally Posted by p-lethal

I have the 19" 220M if you want to swap

I have the 220's on my 335 already, thanks!

[TigOn.]

Originally Posted by BimmerRookie

A brand new set of M359's is probably gonna cost the dealer a lot. If you can get over not having M359's, would you consider selling the E46 wheels (considering they are in good shape) + getting some extra cash or freebies from the dealership (who sold the incorrect wheels), and going aftermarket?

That would work for me, we'll see what they respond

In the mean time i have boxes on top of boxes of modds coming in to the house everyday and no M3 for the last two weeks, frustrating first world problems!


I just check their inventory and i see they have a 2011 ZCP M3 with the correct wheels, maybe i can get them to ship me those and i'll ship them the 163's ???

[Helmsman]

Originally Posted by TigOn.

I know is a lot of money for a dealer to make it right but damn, i feel that they should do something considering is not even been a month since i picked up the M3. Also is clearly stated in their advertising that the car had M359 wheels when in fact they were not. I wish i would had caught it in the spot but i was clearly blinded by my new to me car shine lol

Well there you have it. With the 359s even specified there is no way they can do anything but apologise and send you a new set immediately bro!

[Zulu Saffa]

Originally Posted by TigOn.

I know is a lot of money for a dealer to make it right but damn, i feel that they should do something considering is not even been a month since i picked up the M3. Also is clearly stated in their advertising that the car had M359 wheels when in fact they were not. I wish i would had caught it in the spot but i was clearly blinded by my new to me car shine lol

This should be all you need for them to make it right. False advertising. You said they are not getting back to you. I assume you have called your salesman and Sales Director? If you get no response, take them to small claims court considering it is less than $5K. I know they are 1K miles away, but worth it for a new set of wheels and tires (+ your traveling expenses).

This is so shady of the dealership.

[TigOn.]

Originally Posted by Helmsman

Hence my line "I assume the option list stated ZCP and 359 rims, and if so should be no issue to get them to sort it".
However even if not, surely they stated it was Competition Package, where the 359s are one (essential) component included. Doesn't seem fair it is up to the customer to judge the announced package is the correct one. Not even in the US...

Yes both things were stated, ZCP package and M359 wheels. I hope I'm able to get a set of the proper zcp 359 wheels.

Thanks everyone i'll post the results

[ericxog]

It's easy, false advertising.

They will honor your set, you just have to be persistent. You will have to escalate this to a point where they have no choice, because they are clearly in the wrong. They will do anything not to do so, because fixing this will probably take almost the entire margin they made on the car.

[delirium330]

False advertising or not, I'm sure the buyer signed a contract that more or less says the car is sold "as is". Dealers cycle through cars all day long and know they never will get the advertising of each and every option correct so they have a contract on the back end that sells that car "as is". I hope the OP gets the dealer to make this right, but I just don't think the dealer is going to do much as this point in the process.

[Vanmarsenille]

Sorry to hear about your predicament. I would be very curious to know how/why those wheels got on there in the first place...