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BMW X7 (G07) Forums General BMW X7 Forum Digital Key in Connected App, which phones are supported?

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      09-18-2020, 11:39 AM   #23
thenew3
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Carrier dependency for features isn't really a thing for Australian networks like it is for other countries.
I guess that's why it's working for you but not for me. I'm in USA and BMW says digital key only works on some networks. (but they didn't list which networks).
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      09-20-2020, 11:00 AM   #24
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Originally Posted by PBJ View Post
Carrier dependency for features isn't really a thing for Australian networks like it is for other countries.
I guess that's why it's working for you but not for me. I'm in USA and BMW says digital key only works on some networks. (but they didn't list which networks).
Does your NFC work elsewhere, with other things ?
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      09-20-2020, 02:37 PM   #25
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Does your NFC work elsewhere, with other things ?
Yes, NFC works everywhere else.
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      09-20-2020, 06:06 PM   #26
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Does your NFC work elsewhere, with other things ?
Yes, NFC works everywhere else.
I'd go and camp⛺️ at the dealer until they make it work or give me something else in return worth your while
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      10-12-2020, 06:59 PM   #27
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I don't know what to tell you, works for us.
Hey PMJ - which dealer assisted you with getting the digital key installed on your S20? I might try and give them a call to see what they did. I just bought a new S20 FE and also getting the incompatible device error message.

Do you also know what software version your car is on?
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      10-12-2020, 07:29 PM   #28
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Originally Posted by PBJ View Post
I don't know what to tell you, works for us.
Hey PMJ - which dealer assisted you with getting the digital key installed on your S20? I might try and give them a call to see what they did. I just bought a new S20 FE and also getting the incompatible device error message.

Do you also know what software version your car is on?
Quote:
Originally Posted by atlas View Post
Hey PMJ - which dealer assisted you with getting the digital key installed on your S20? I might try and give them a call to see what they did. I just bought a new S20 FE and also getting the incompatible device error message.

Do you also know what software version your car is on?
It's a dealer in Australia and they didn't do anything special. You'll just need a phone, app fully uninstalled and reinstalled, and your dealer with the activation at their end as per usual.

If you're in the US, I believe your phones can have NFC and other functions disabled by your cellular provider. That's not a thing in Australia, as we have open networks by law.

Software version is 07.2020.
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      10-12-2020, 08:46 PM   #29
atlas
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Quote:
Originally Posted by PBJ View Post
It's a dealer in Australia and they didn't do anything special. You'll just need a phone, app fully uninstalled and reinstalled, and your dealer with the activation at their end as per usual.

If you're in the US, I believe your phones can have NFC and other functions disabled by your cellular provider. That's not a thing in Australia, as we have open networks by law.

Software version is 07.2020.
I'm in Melbourne so no cellular restrictionson me either! I was going to give your dealer a call to see if they could assist.

Ok maybe I need to get my software updated first. Mine is on 03.2020.
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