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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > went to service dept today



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      04-25-2007, 08:03 PM   #1
shocka1212
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went to service dept today

so after reading the post last night about the recall on the bridgestone turanza tires on the e90, i decided to stop off at my dealer( being that it is practically next to my school) to ask my service advisor about this and to make a service appointment. when i asked him about it, he denied denied denied and said that if there was a recall, bmwna would have sent me something in the mail. and suggestions as to what i should do?
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      04-25-2007, 08:12 PM   #2
iatacs19
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try a different dealer.
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      04-25-2007, 08:14 PM   #3
esbezee92
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or even better would be to get a document that states the recall and take it to that dealer just so that way they have to do it.

kind of like revenge on a really small scale i guess, i dont know if its worth it to you but i think itd be funny
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      04-25-2007, 08:19 PM   #4
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Quote:
Originally Posted by esbezee92 View Post
or even better would be to get a document that states the recall and take it to that dealer just so that way they have to do it.

kind of like revenge on a really small scale i guess, i dont know if its worth it to you but i think itd be funny
+1. Get a copy of the recall bulletin and use it to jog their memory.
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      04-25-2007, 08:32 PM   #5
SteveMD
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OK, it's not a recall, it is a TSB.

Go back there, complain that the tires are noisy and you want them replaced.

If they baulk, thrust this in their face: http://www.bmwtis.com/tsb/bulletins/...p/B360606g.htm
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      04-25-2007, 08:47 PM   #6
John 070
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Quote:
Originally Posted by SteveMD View Post
OK, it's not a recall, it is a TSB.

Go back there, complain that the tires are noisy and you want them replaced.

If they baulk, thrust this in their face: http://www.bmwtis.com/tsb/bulletins/...p/B360606g.htm
That's great info. But based on what I'd read, if you have 10,001 miles and up to 20,000, you have to pay 50%. It's not worth it to pay 50% for the same tire imho, only to be in the same position 10k from now. If you are under 10k and can get a new set for free, maybe. The real solution is to get a different make/model of tire.

Also noteworthy on the bulletin is that the dealer is to render the tires useless and dispose of them. Remember with the Firestone/Ford Explorer fiasco? Firestone replaced the tires but the so-called defective tires in some cases were not destroyed and resold??
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      04-25-2007, 08:56 PM   #7
aznshrek88
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Go to a different dealer, if hes this bad with service you really trust him with your 50k baby?
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