Another bargain from our friends at BMW

docbeemer · 03-20-2007, 08:28 AM

:mad:

OK, so I've had my new car for 4 1/2 months now and I get an email from BMW asking me if I want to upgrade my sat nav disk to version 13. The price? FROM $325!!! How much do you reckon it costs to make them? $2? I am definitely going to demand they just give me one for free. You pay thousands for sat nav and it's obsolete in 5 months? Upgrades like this should be complementary for at least the warranty period (3 years). Such great cars, such poor service.... It's the penny pinching that really gets to me.

danielt · 03-20-2007, 05:15 PM

Yep, got the same e-mail. Seems the DVD was produced in Dec 06. Ask your dealership for a no cost upgrade. Plus that 6233 mobile they should have given you! Depending on their level of after sales support they should give this to you free of charge.

recruiter · 03-20-2007, 06:07 PM

What a ripoff. I bought an $800 aftermarket Sat Nav for my wifes car.
Is touch screen,quick and easy to operate, has red light and fixed camera warning, more features and free upgrades.

docbeemer · 03-20-2007, 11:27 PM

Quote:

Originally Posted by recruiter

What a ripoff. I bought an $800 aftermarket Sat Nav for my wifes car.
Is touch screen,quick and easy to operate, has red light and fixed camera warning, more features and free upgrades.

A real pity that bmw can be presumably at the cutting edge of motor vehicle technology but can't produce a quick, easy to use and functional sat nav and then has the audacity to charge for a new map!

Recruiter, how does the red light and fixed camera warning system work? Do you have to program them in yourself or is there software upload capability for this? And how does it warn you (how far before the camera?)

docbeemer · 03-20-2007, 11:33 PM

Quote:

Originally Posted by danielt

Yep, got the same e-mail. Seems the DVD was produced in Dec 06. Ask your dealership for a no cost upgrade. Plus that 6233 mobile they should have given you! Depending on their level of after sales support they should give this to you free of charge.

I am definitely going to ask for the new disk and the phone and cradle- When I pay for something I expect to get it- we shall see...

03-21-2007, 01:00 AM

BMW makes a fortune on options and aftermarket stuff. $40+ for a BMW keyring for pete's sake! (not that I want one but I saw the prices when I was at the dealer) so nothing surprises me!

adriant · 03-21-2007, 01:38 AM

Quote:

Originally Posted by docbeemer

I am definitely going to ask for the new disk and the phone and cradle- When I pay for something I expect to get it- we shall see...

I'm very interested in how you go with your dealer. Picked up my car 3 weeks ago and got the same email earlier this week. Haven't spoken to the dealership yet, but will be calling them to ask about this.

danielt · 03-21-2007, 01:41 AM

AdrianT - Have you checked which Nav disc you got? I got my 335 3 weeks ago too and it came with Version 13 (ie the latest disc).

VGR00 · 03-21-2007, 02:27 AM

I would expect free upgrade for at least the first 12 months. Pretty poor effort to make you pay for the upgrade sooner than this.

adriant · 03-21-2007, 02:38 AM

Quote:

Originally Posted by danielt

AdrianT - Have you checked which Nav disc you got? I got my 335 3 weeks ago too and it came with Version 13 (ie the latest disc).

Thanks Danielt you are right -it is v13 - I assumed (wrongly!!) that since they sent me the email regarding the upgrade that I had v12.

BMW //MPOWER · 03-21-2007, 04:30 AM

They should give it to you free, i think they're just trying to see if there is anyone out there dumb enough to fork out for one! lol

Rob Fincher · 03-21-2007, 08:13 AM

Anyone know if you can "share" DVD, or would this infringe copyright?
Rob

astra · 03-21-2007, 05:31 PM

free updates during the warranty period? no no, not from our good friends at bmw!!

but seriously, i agree, should be complimentary for the period of warranty.

03-20-2007, 08:28 AM	#1
docbeemer First Lieutenant 8 Rep 306 Posts Drives: E92 SG 335i Join Date: Jul 2006 Location: Melbourne Australia iTrader: (0)	Another bargain from our friends at BMW :mad: OK, so I've had my new car for 4 1/2 months now and I get an email from BMW asking me if I want to upgrade my sat nav disk to version 13. The price? FROM $325!!! How much do you reckon it costs to make them? $2? I am definitely going to demand they just give me one for free. You pay thousands for sat nav and it's obsolete in 5 months? Upgrades like this should be complementary for at least the warranty period (3 years). Such great cars, such poor service.... It's the penny pinching that really gets to me. __________________ 335i \| 6MT \| SG \| Jade Grey \| Poplar Grain Grey \| 19" 230 rims \| Sunroof \| NAV with TV & voice control \| HiFi \| Sport Suspension \| Rear Sunblind \| 35% tints
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03-20-2007, 05:15 PM	#2
danielt Lieutenant 70 Rep 449 Posts Drives: 2016 F87 M2 / 2013 M5 LCI comp Join Date: May 2005 Location: Brisbane, Australia iTrader: (0) Garage List 2013 BMW F10 M5 (LC ... [10.00] 2007 E92 335i [0.00]	Yep, got the same e-mail. Seems the DVD was produced in Dec 06. Ask your dealership for a no cost upgrade. Plus that 6233 mobile they should have given you! Depending on their level of after sales support they should give this to you free of charge.
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03-20-2007, 06:07 PM	#3
recruiter Private 2 Rep 70 Posts Drives: 335i Montego Blue(manual) Join Date: Sep 2006 Location: Sydney Australia iTrader: (0)	What a ripoff. I bought an $800 aftermarket Sat Nav for my wifes car. Is touch screen,quick and easy to operate, has red light and fixed camera warning, more features and free upgrades.
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03-21-2007, 01:00 AM	#6
JameB Guest 0 Rep n/a Posts Drives:	BMW makes a fortune on options and aftermarket stuff. $40+ for a BMW keyring for pete's sake! (not that I want one but I saw the prices when I was at the dealer) so nothing surprises me!
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03-21-2007, 01:41 AM	#8
danielt Lieutenant 70 Rep 449 Posts Drives: 2016 F87 M2 / 2013 M5 LCI comp Join Date: May 2005 Location: Brisbane, Australia iTrader: (0) Garage List 2013 BMW F10 M5 (LC ... [10.00] 2007 E92 335i [0.00]	AdrianT - Have you checked which Nav disc you got? I got my 335 3 weeks ago too and it came with Version 13 (ie the latest disc).
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03-21-2007, 02:27 AM	#9
VGR00 Major 53 Rep 1,497 Posts Drives: 430i Gran Coupe Join Date: Feb 2007 Location: Brisbane - Australia iTrader: (1)	I would expect free upgrade for at least the first 12 months. Pretty poor effort to make you pay for the upgrade sooner than this.
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03-21-2007, 04:30 AM	#11
BMW //MPOWER Major 30 Rep 1,403 Posts Drives: BMW G20 M340i xdrive Join Date: Feb 2007 Location: Sydney, Australia iTrader: (0) Garage List 2004 325ci individu ... [0.00]	They should give it to you free, i think they're just trying to see if there is anyone out there dumb enough to fork out for one! lol __________________ Current: BMW G20 M340xi Sapphire Black Previous: BMW G30 530E Carbon Black M Sport BMW E46 325Ci M Clubsport Carbon Black BMW E36 318i Alpine White M Sport
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03-21-2007, 08:13 AM	#12
Rob Fincher New Member 1 Rep 14 Posts Drives: 2005 325i Join Date: Aug 2005 Location: Melbourne, Australia iTrader: (0) Garage List 2005 E90 325i [0.00]	Anyone know if you can "share" DVD, or would this infringe copyright? Rob
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03-21-2007, 05:31 PM	#13
astra Brigadier General 94 Rep 3,748 Posts Drives: BMW 325Ci Individual Join Date: Mar 2006 Location: Sydney iTrader: (0) Garage List 2005 325Ci Individual [0.00]	free updates during the warranty period? no no, not from our good friends at bmw!! but seriously, i agree, should be complimentary for the period of warranty. __________________
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