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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - Northwest > Getting a loaner



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      04-06-2011, 01:28 PM   #1
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Getting a loaner


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      04-06-2011, 01:34 PM   #2
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      04-06-2011, 01:54 PM   #3
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I'm asked every time, but if the SA knows me he doesn't ask.
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      04-06-2011, 01:56 PM   #4
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My dealer always ask me.
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      04-06-2011, 02:06 PM   #5
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They've always asked me. Maybe they knew you before so you didn't have to =D
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      04-06-2011, 03:08 PM   #6
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They've always asked me. Maybe they knew you before so you didn't have to =D
Lol. Well, Michael Edward is my SA. Don't know why they gave me somebody else? Oh well...
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      04-06-2011, 06:16 PM   #7
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Quote:
Originally Posted by BringsMoreWomen View Post
I went to BMW of Bellevue today and before they gave me the loaner, the SA ask for my license, credit card and insurance? That's the first time I been ask for it. The last time I got a loaner, they (or a different SA) hasn't ask me for this. Even when I got a loaner at Mercedes, they never asked me for it.

Have any of you have been asked to give all this stuff? Or maybe im just ignorant. And who knows Scott Decock (SA) there? He's not that great either in customer service. The funny thing is a month ago, my friend told me how bad he was and telling all these stuff and I laughed. Now... guess who I ran into? Lol?
I'm sure Bellevue runs just like Seattle. They do ask for all 3. But after the first time, they just ask if all info is still the same. I haven't had to show ID the last 4 times.
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      04-06-2011, 07:24 PM   #8
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Every time I've gotten a loaner at a BMW dealership (Bellevue, Kuni, Monterey), I've had to provide all three. I also get an explanation from the SA as to why they need the info, which I don't see as a big deal.
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      04-06-2011, 07:38 PM   #9
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I have as well.
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      04-06-2011, 07:52 PM   #10
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Mine SA did on the first time only.....
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      04-06-2011, 08:25 PM   #11
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I had to, although it was for a rental. Not sure if they used that same information because when I got an actual loaner, I showed nothing.
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      04-06-2011, 11:43 PM   #12
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Both Bellevue and Seattle dealerships asked for driver license and proof of insurance. I was never asked for credit card.
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      04-07-2011, 01:00 AM   #13
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Quote:
Originally Posted by 98005xi View Post
I'm sure Bellevue runs just like Seattle. They do ask for all 3. But after the first time, they just ask if all info is still the same. I haven't had to show ID the last 4 times.
Thats what I thought but credit card? That's the first.

Quote:
Originally Posted by BMW003E View Post
Every time I've gotten a loaner at a BMW dealership (Bellevue, Kuni, Monterey), I've had to provide all three. I also get an explanation from the SA as to why they need the info, which I don't see as a big deal.
It's not a big deal. I understand why they do it except the credit card part. Maybe if I damage the car or something? But isn't that what insurance is for?

Quote:
Originally Posted by cstmx_ryder View Post
Mine SA did on the first time only.....
When I used to drop my car off at Mercedes of Seattle, this was the case (I know, 2 different dealerships, but still). The last 2 times I got a loaner from BMW of Bellevue, I didn't have to give them my stuff thinking they would have it on file? Of course unless if some of my info is expired or something. Only when I get a different SA I have to start over? And I don't ever remember giving my credit card to them either nor anywhere else... Anyway, I'm stupid.

Quote:
Originally Posted by thwgw24 View Post
Both Bellevue and Seattle dealerships asked for driver license and proof of insurance. I was never asked for credit card.
Interesting... This is also my first time that I had to give a credit card, beside rental's of course.

Anyway, thanks for the input guys. I was just wondering.

/Thread Closed.
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