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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Got My CSL trunk lid from **********s!



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      03-10-2011, 01:50 PM   #1
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Got My CSL trunk lid from **********s!

And trunk was damaged by the shipper

Last edited by jinkazama0619; 03-10-2011 at 02:41 PM..
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      03-10-2011, 01:51 PM   #2
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Post in Photo/Media Gallery, bro. I'm sure you should get a new one/fix!
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      03-10-2011, 01:53 PM   #3
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They have good customer service you should be good
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      03-10-2011, 01:55 PM   #4
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Quote:
Originally Posted by Bavarian III View Post
Post in Photo/Media Gallery, bro. I'm sure you should get a new one/fix!

Thanks man, but having to play the waiting game again........sucks!
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      03-10-2011, 02:26 PM   #5
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Update 03/10/11:

I do want to let you know that I personally inspect every single CF E92 CSL trunk that comes through our warehouse and can guarantee that the trunk did not leave in that condition. I can tell you from experience that even though the box doesn’t show damage, it very may well still have been damaged during the shipping process. I am already working on your shipping damage claim and am going to be getting you out a replacement within the next 24 hours.
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      03-10-2011, 02:27 PM   #6
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Alan always gives great customer service!
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      03-10-2011, 02:27 PM   #7
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^ very nice customer service... good to know for future sales !

ppp
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      03-10-2011, 02:35 PM   #8
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that looks amazing.
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      03-10-2011, 02:37 PM   #9
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Kinda looks cool and it will be one of a kind. I say keep it.
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      03-10-2011, 02:39 PM   #10
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I do not understand why people already start posting about an issue without even giving a supplier a chance to react.
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      03-10-2011, 02:40 PM   #11
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Quote:
Originally Posted by cotmfk View Post
Alan always gives great customer service!

Great Customer Service INDEED!

Thanks Alan!
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      03-10-2011, 02:45 PM   #12
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Quote:
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I do not understand why people already start posting about an issue without even giving a supplier a chance to react.

I meant no disrespect to the supplier, im just overreacting, sorry **********s and my man Alan!
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      03-10-2011, 02:47 PM   #13
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Quote:
Originally Posted by **********s.com View Post
Update 03/10/11:

I do want to let you know that I personally inspect every single CF E92 CSL trunk that comes through our warehouse and can guarantee that the trunk did not leave in that condition. I can tell you from experience that even though the box doesn’t show damage, it very may well still have been damaged during the shipping process. I am already working on your shipping damage claim and am going to be getting you out a replacement within the next 24 hours.

Alan your awesome! thanks
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      03-10-2011, 03:16 PM   #14
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To the OP, let us know how the fitment is on that trunk. I've heard that, unlike the Vorsteiner, the JL trunk isn't that great.
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      03-10-2011, 04:00 PM   #15
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Yeah he definitely wasn't directly it towards **********s but they stepped up to the plate regardless. CS like that will have me looking their way when the new ride gets in
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      03-10-2011, 04:35 PM   #16
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Quote:
Originally Posted by sA x sKy View Post
To the OP, let us know how the fitment is on that trunk. I've heard that, unlike the Vorsteiner, the JL trunk isn't that great.

From the one i got, the quality looks good and the carbon fiber looks real nice. I hear from some members that the fitment is pretty good, thats the reason i got it, and you cant beat that price. As soon as i get the new trunk in, ill post some pics.
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      03-10-2011, 04:38 PM   #17
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Quote:
Originally Posted by sA x sKy View Post
To the OP, let us know how the fitment is on that trunk. I've heard that, unlike the Vorsteiner, the JL trunk isn't that great.
I have the JL. It's not perfect, but it is pretty good. I'd say 90-95% and most people don't notice unless I tell them. Pics in sig.
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      03-11-2011, 03:13 PM   #18
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Update 03/11/11:

Shipping damage claim has been filed and the replacement trunk has been setup on our system. It should be leaving our warehouse within the next 1-2 business days for you!

Last edited by ModBargains.com; 03-13-2011 at 03:22 PM..
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      03-11-2011, 03:18 PM   #19
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nice..
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      03-11-2011, 04:14 PM   #20
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BIG Thanks to Alan************!

I was worried when my trunk came damaged, so many problems to deal with but Alan took care of everything for me. Told me ill get a new one within 24hours.....great service indeed!


New trunk on its way Thanks again Alan


Its good to buy without any worries

Last edited by jinkazama0619; 03-11-2011 at 04:21 PM..
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      03-11-2011, 09:29 PM   #21
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Way to go Alan!
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      03-11-2011, 09:31 PM   #22
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the crew at **********s are a great group of guys and always go above and beyond for their customers!
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