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2010 2011 BMW 5 Series Forum F10 F10 Technical Topics Navigation, iDrive, Audio, Video, Bluetooth, Phone, Coding Iphone usb issues
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      11-06-2010, 06:33 AM   #1
Lukeswarm
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Iphone usb issues

Hi

I have a iPhone 4 connected via USB and recently the tracks started jumping. Has anyone else had this?

I have no idea where to start diagnosing the issue.
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      11-06-2010, 12:07 PM   #2
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Quote:
Originally Posted by Lukeswarm View Post
I have a iPhone 4 connected via USB and recently the tracks started jumping. Has anyone else had this?
Are you using original Apple USB cord or a 3rd party one?
It could be a cable problem if you are not using the original one.
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      11-06-2010, 01:22 PM   #3
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I am using the original one, i have been playing with it for over an hour... there is a pattern but i can't quite figure it out. If i stream music via bluetooth it doesn't jump/pause. When i plug it in after rebooting the iphone and starting the car from cold it doesn't SEEM to jump however and this i really can't fathom if its my imagination.... I THINK that IF it is not jumping and i fiddle with the iDrive i.e. switch to satnav it jumps/pauses. If i could make it consistant i would be onto something!
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      11-06-2010, 01:59 PM   #4
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Same here !

Quote:
Originally Posted by nosnoop View Post
Are you using original Apple USB cord or a 3rd party one?
It could be a cable problem if you are not using the original one.
I do have the same problem !

I haven't figured out how to solve it.

Sometimes it seems to work fine and sometimes the jumps occur every 30 seconds or so.

I thought it was related to changing phone cell towers but apparently it's not so.

Any help would be greatly appreciated !

Regards,

Elie
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      11-06-2010, 03:55 PM   #5
Lukeswarm
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Quote:
Originally Posted by elie06 View Post
I do have the same problem !

I haven't figured out how to solve it.

Sometimes it seems to work fine and sometimes the jumps occur every 30 seconds or so.

I thought it was related to changing phone cell towers but apparently it's not so.

Any help would be greatly appreciated !

Regards,

Elie
SAME HERE!!!! Excellent... that proves its not a one off for me then, i am taking it to the dealer Monday... sadly i don't hold out much hope!

It must be a software fault

Will tell you what the dealer says
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      11-07-2010, 12:43 PM   #6
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Further tests

Quote:
Originally Posted by Lukeswarm View Post
SAME HERE!!!! Excellent... that proves its not a one off for me then, i am taking it to the dealer Monday... sadly i don't hold out much hope!

It must be a software fault

Will tell you what the dealer says
Hi,

I did some more tests today.

- A freshly started iPhone 4 (4.1) with no background tasks does the music skipping thing

- If i have an App running in the foreground (i used Navigon) the music plays falwlessly in the background.

Maybe You can point that out to Your dealer tomorrow.

Keep me posted,

Regards,

Elie
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      11-08-2010, 06:56 AM   #7
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Went to dealer today, got a hmmmmmmmmmm response. They are calling BMW HQ to see if they have heard of this. I told them about the above and we tried it but with intermittent results. Its back in tomorrow... will send another update out then
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      11-13-2010, 03:16 AM   #8
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Hi, update on this. Car went into dealer. Dealer said they couldn't find an issue YET it doesn't happen any more! Will see if it comes back
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      11-13-2010, 03:41 PM   #9
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strange...

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Originally Posted by Lukeswarm View Post
Hi, update on this. Car went into dealer. Dealer said they couldn't find an issue YET it doesn't happen any more! Will see if it comes back
Do You think they did a quiet fix/upgrade without telling You ?

Did You change something on Your end ?

Regards,

Elie
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      11-14-2010, 06:15 AM   #10
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I changed nothing, car went in and engineer sat in car with nin song on jumping, picked up car 3 hours or so later played the same song but no jumping... Engineer said they did nothing but I think they are talking crap!!!
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      11-14-2010, 03:24 PM   #11
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Quote:
Originally Posted by elie06 View Post
Do You think they did a quiet fix/upgrade without telling You ?
Why would they do that?
If they do that, they cannot charge BMW for warranty repairs other than inspection and diagnosis. I don't think any dealers would forfeit reimbursement that they are entitled to.
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      11-14-2010, 03:50 PM   #12
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It is computers, the diagnostic process probably gave the combox a needed reboot.
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      11-14-2010, 04:59 PM   #13
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Quote:
Originally Posted by eripers View Post
It is computers, the diagnostic process probably gave the combox a needed reboot.
Why would they, dunno... Maybe because they wanted to keep ye good rep of BMW,

I work in the it industry by trade and I have often thought the car is missing the ability to reboot, would probably clear a lot of bugs
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      11-14-2010, 08:34 PM   #14
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Did you try disabling "shake to shuffle" in your iphone settings?
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      11-15-2010, 03:14 AM   #15
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Quote:
Originally Posted by eripers View Post
It is computers, the diagnostic process probably gave the combox a needed reboot.
Does anybody know how to reboot the combox ?

Regards,

Elie
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      11-15-2010, 11:31 AM   #16
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Quote:
Originally Posted by Lukeswarm View Post
Why would they, dunno... Maybe because they wanted to keep ye good rep of BMW,

I work in the it industry by trade and I have often thought the car is missing the ability to reboot, would probably clear a lot of bugs
Based on some investigation on the old E39 I think when the service people try to diagnose all the electronics they connect a diagnostic computer to the car's network, and then the diagnostic computer do all the work. This automated diagnostic process might then trigger a reboot of the combox. So the dealer might be in good faith when they say they did nothing.

Not sure how to do a reboot though. On my old E39 20 minutes with the battery disconnected would do the trick. Not sure I want to try this on the F10. A see that a software update from http:// www.bmw.com/update through the USB results in a reset (upgradedoc). Not sure how this will work if already on latest version, but it might be worth a try in case of issues.
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      12-12-2010, 12:53 PM   #17
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It is the iphone os 4.1... update to 4.2.1 fixes this issue
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