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05-12-2010, 10:15 AM | #1 |
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Ordered Intake from APE... No product yet, no response
So I ordered a filter from APE (which I am to understand is exactly the same intake as Macht Shnell...totall beside the point) almost 3 weeks ago now. I initially received a confirmation email confirming my order and saying that it would arrive in 5-7 days.
Well its now been about 14 days and I have emailed them twice to try and find out what the deal is and they have not given me any reply. I have already sent payment via pay pal. Has anyone ever had similar issues with them or know of any news about the company that could affect orders? Could the vendor perhaps chime in?
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Gone but not forgotten...2009 E90 Le Mans Blue M3 6MT De-Chromed, Rogue SSK, Brembo BBK, Eibach Pro Kit, Eisenmann Race Black, MS Filter. 1998.5 Titanium Silver E36 M3 Coupe NASA GTS2 Race Car.
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05-12-2010, 05:48 PM | #3 |
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If you're having trouble getting their attention then filing a PayPal dispute should do the trick. Simply explain in your communication that you didn't receive a response to your email and you're looking for an update. Don't let the dispute expire without a resolution though.
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05-12-2010, 10:02 PM | #4 | |
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This is so messed up. In 2009 APE was getting rave reviews for great customer service etc. Now, there are a number of reviews saying that they are horrible. I guess they went off the deep end. Good ole "resession"
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Gone but not forgotten...2009 E90 Le Mans Blue M3 6MT De-Chromed, Rogue SSK, Brembo BBK, Eibach Pro Kit, Eisenmann Race Black, MS Filter. 1998.5 Titanium Silver E36 M3 Coupe NASA GTS2 Race Car.
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05-26-2010, 09:40 AM | #5 |
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Pay Pal has reimbursed me for the amount of the purchase. Still no response from APE.
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Gone but not forgotten...2009 E90 Le Mans Blue M3 6MT De-Chromed, Rogue SSK, Brembo BBK, Eibach Pro Kit, Eisenmann Race Black, MS Filter. 1998.5 Titanium Silver E36 M3 Coupe NASA GTS2 Race Car.
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05-26-2010, 11:24 AM | #7 | |
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