TCU software update

zamboni · 11-01-2006, 06:04 PM

Dealer had the car for two days and they can't get the repair done yet, WTH. It's takes that long for them to upload the software ? I called several times and they claim that they have an open case with BMW tech support to resolve the problem, is this normal ?

BTW they gave me a Camry as a loaner for the last two days, I want my E90 back so bad.

Driv3r · 11-01-2006, 07:01 PM

hmm my car is in the shop...maybe i might get this update....i have progman 23

cobradac · 11-01-2006, 08:42 PM

Any repairs on TCU require communication with HQ via centernet and or an open PuMA case, specific testing procedures all spelled out in instructions to dealer. They must go through these steps in order to be authorized to replace the TCU if it comes to that. reprogramming is realtively easy IF nothing goes wrong, but many things do. Must have all working modules or reprogramming cannot take place. Over 25 modules to be checked and be working plus other little bits and pieces. Even the upgrade station can hiccup and make them start all over.

Quote:

Originally Posted by zamboni

Dealer had the car for two days and they can't get the repair done yet, WTH. It's takes that long for them to upload the software ? I called several times and they claim that they have an open case with BMW tech support to resolve the problem, is this normal ?

BTW they gave me a Camry as a loaner for the last two days, I want my E90 back so bad.

govtec · 11-01-2006, 08:46 PM

i just made my appointment for tcu recall and request software update. hopefully this doesn't happen to me.

Park2670 · 11-01-2006, 08:51 PM

sadly enough things do go wrong sometimes. I always prepare my customers that if there is programming, it could be a couple day adventure.

Greeney · 11-01-2006, 09:09 PM

Is there some recall out there?

Fester · 11-01-2006, 10:12 PM

Quote:

Originally Posted by zamboni

Dealer had the car for two days and they can't get the repair done yet, WTH. It's takes that long for them to upload the software ? I called several times and they claim that they have an open case with BMW tech support to resolve the problem, is this normal ?

BTW they gave me a Camry as a loaner for the last two days, I want my E90 back so bad.

Who the hell is this dealer -- gave you Camry

, it sucks!

zamboni · 11-01-2006, 11:00 PM

I got this post from Cobradac.

SI B 84 27 06
Phone, Navigation Systems August 2006
Technical Service

SUBJECT
BMW Assist Inactive Warning Message Displayed

MODEL
E46 (3 Series) from 9/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

E53 (X5) from 10/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)
E60, E61 (5 Series) from 7/03 to 2/06 production
E63, E64 (6 Series) from 11/03 to 2/06 production
E65, E66 (7 Series) from 3/05 to 3/06 production
E83 (X3) from 9/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)
E85 (Z4) from 10/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)
E90, E91 (3 Series) from 3/05 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

SITUATION
A message "BMW Assist™ Inactive" is displayed on the Central Information Display (CID), on the Control Display (CD), on the radio or as a check control message.

CAUSE
The Non-Volatile Memory (NVM) within the Network Access Device (NAD) may have been corrupted.

---------

SI B 84 26 06
Phone, Navigation Systems August 2006
Technical Service

SUBJECT
Cannot Enable BMW Assist Services

MODEL
E60, E61 (5 Series) from 7/03 to 2/06 production
E63, E64 (6 Series) from 11/03 to 2/06 production
E65, E66 (7 Series) from 3/05 to 3/06 production
E90, E91 (3 Series) from 3/05 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

SITUATION
After programming the vehicle, it is not possible to enable BMW Assist™ services.

CAUSE
The Non-Volatile Memory (NVM) within the Network Access Device (NAD) may have been corrupted.

-----------

SI B84 14 06
Phone, Navigation Systems October 2006
Technical Service

This Service Information bulletin supersedes S.I. B84 14 06 dated August 2006.

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS AND PRIOR TO RETAIL DELIVERY.

designates changes to this revision

SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)

MODEL
E46 (3 Series)
E53 (X5)
E60, E61 (5 Series)
E63, E64 (6 Series)
E65, E66 (7 Series)
E83 (X3)
E85, E86 (Z4)
E90, E91 (3 Series)

SITUATION
Certain vehicles have had the TCU Mobile Identification Number (MIN) and Mobile Device Number (MDN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assisttrade, not to function. This Service Action reactivates the TCU by assigning a new MIN and MDN to the TCU.

Copies of the customer notification letter and Q&A are attached.

To minimize customer's inconvenience caused by this service action, pick-up (and deliver after repair) the affected vehicle from customer's home or provide appropriate alternative transportation.

Customers will be impressed when you return their cars cleaned inside and out and with a full tank of gas. Reimbursement information for the vehicle fueling and valet costs may be found in the Warranty portion of this bulletin.

AFFECTED VEHICLES
This Service Action involves 3 Series, 5 Series, 6 Series, 7 Series, X3, X5 and Z4 vehicles with BMW Assisttrade; produced from 2/20/2006 to 4/24/2006.

----------------

SI B 84 10 06
Phone, Navigation Systems April 2006
Technical Service

SUBJECT
BMW Assist™ or Bluetooth® Inoperative, TCU FC# A373

MODEL
E60, E61 (5 Series) from 3/04 production
E63, E64 (6 Series) from 3/04 production
E65, E66 (7 Series) from 3/05 production
E90, E91 (3 Series) with Premium Package (ZPP) or BMW Assist™ (SA639)

SITUATION
An approved Bluetooth® enabled handset does not connect/bond to the vehicle.

BMW Assist™ is inoperative.

The Telematics Control Unit (TCU) has fault code A373 (Memory Error) stored in fault memory.

CAUSE
Hardware error.

WallyF · 11-17-2006, 12:30 PM

I just had my 325xi in for the one year oil chnage. My SA said that BMW has a recall for the TCU because of problems with the BMW Assist/Bluetooth. The TCU will be re-program or if the TCU can not be re-programmed, it will be replaced. Well of course, the TCU has to be replaced.

Does anyone have a copy of the SIB8422-06??? I would like to know what all is effected. I have discontinued the BMW Assist as I never used it.

Thanks

WallyF

WallyF · 11-24-2006, 12:36 PM

The number that my SA gave me for the SIB number was for the E46 (3 series) and not the E90. I just got off the phone with BMW Customer Relations and they told me that the SIB # is 8423-06. Looks like they have to do something with the gas tank to replace the TCU as BMW fills up the gas tank.

See SIB list is at the following website:

http://www.alldata.com/tsb/BMW/index-post.html

Wallyf

11-01-2006, 06:04 PM	#1
zamboni I want to drive a Zamboni 1131 Rep 5,557 Posts Drives: 13 E93 M3 18 F80 M3 16 K71 Join Date: Mar 2006 Location: Monte Sereno, CA iTrader: (7) Garage List 16 K71 F800GT [10.00] 2018 F80 M3 [10.00] 2013 BMW E93 M3 [10.00]	TCU software update Dealer had the car for two days and they can't get the repair done yet, WTH. It's takes that long for them to upload the software ? I called several times and they claim that they have an open case with BMW tech support to resolve the problem, is this normal ? BTW they gave me a Camry as a loaner for the last two days, I want my E90 back so bad. __________________ 18 F80 Imola Red 6MT 16 K71 F800GT Montego Blue 13 E93 M3 Melbourne Red 2000 E46,2006 E90,09 E82,13 E93 328i,14 F30 335i,18 F80 M3 My next vehicle would be a Zamboni
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11-01-2006, 07:01 PM	#2
Driv3r Colonel 177 Rep 2,355 Posts Drives: 2006 E46 M3 ZCP Join Date: May 2005 Location: Miami Beach, FL iTrader: (8) Garage List 2006 325i [0.00]	hmm my car is in the shop...maybe i might get this update....i have progman 23 __________________ 2006 E46 M3 ZCP 6SPD-Interlagos Blue - 6SPD - SSK - AA Headers -AA Tune - Navigation w/ Splashscreen Mod - 3M Crystalline Series 60 - Carbon Splitters - Swissvax Treated - Bridgestone 2012 Yamaha FZ8 - Matte Black/Grey - Michelin Pilot Pure 2CT - Vortex Rear Sets - Yoshimura R-77D & Fender Delete - Spectro Race Oil - GP Reverse Shifting
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11-01-2006, 08:46 PM	#4
govtec Brigadier General 39 Rep 647 Posts Drives: 2006 325xi Join Date: Jul 2005 Location: Philadelphia, PA iTrader: (7)	i just made my appointment for tcu recall and request software update. hopefully this doesn't happen to me.
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11-01-2006, 08:51 PM	#5
Park2670 General 355 Rep 18,218 Posts Drives: Tesla Model 3 Join Date: Jan 2006 Location: UTAH iTrader: (8)	sadly enough things do go wrong sometimes. I always prepare my customers that if there is programming, it could be a couple day adventure. __________________
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11-01-2006, 09:09 PM	#6
Greeney Brigadier General 213 Rep 3,835 Posts Drives: Jerez E90 M3 Join Date: May 2006 Location: Westchester, NY / Fort Lauderdale, FL iTrader: (4)	Is there some recall out there? __________________ 11' E90 M3 6MT \| Jerez Black \| Black Ext./Carbon \| ZCP \| ZCW \| ZPP \| ZTP \| 302 \| 403 \| 507 \| 5AC \| 655 \| 6FL \| 752 \| 15' F80 M3 6MT \| Black Saphire \| Black Full \| ZEC \| ZLP \| 2VF \| 2VZ \| 5DL \| 688 \|
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11-01-2006, 11:00 PM	#8
zamboni I want to drive a Zamboni 1131 Rep 5,557 Posts Drives: 13 E93 M3 18 F80 M3 16 K71 Join Date: Mar 2006 Location: Monte Sereno, CA iTrader: (7) Garage List 16 K71 F800GT [10.00] 2018 F80 M3 [10.00] 2013 BMW E93 M3 [10.00]	I got this post from Cobradac. SI B 84 27 06 Phone, Navigation Systems August 2006 Technical Service SUBJECT BMW Assist Inactive Warning Message Displayed MODEL E46 (3 Series) from 9/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639) E53 (X5) from 10/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639) E60, E61 (5 Series) from 7/03 to 2/06 production E63, E64 (6 Series) from 11/03 to 2/06 production E65, E66 (7 Series) from 3/05 to 3/06 production E83 (X3) from 9/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639) E85 (Z4) from 10/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639) E90, E91 (3 Series) from 3/05 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639) SITUATION A message "BMW Assist™ Inactive" is displayed on the Central Information Display (CID), on the Control Display (CD), on the radio or as a check control message. CAUSE The Non-Volatile Memory (NVM) within the Network Access Device (NAD) may have been corrupted. --------- SI B 84 26 06 Phone, Navigation Systems August 2006 Technical Service SUBJECT Cannot Enable BMW Assist Services MODEL E60, E61 (5 Series) from 7/03 to 2/06 production E63, E64 (6 Series) from 11/03 to 2/06 production E65, E66 (7 Series) from 3/05 to 3/06 production E90, E91 (3 Series) from 3/05 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639) SITUATION After programming the vehicle, it is not possible to enable BMW Assist™ services. CAUSE The Non-Volatile Memory (NVM) within the Network Access Device (NAD) may have been corrupted. ----------- SI B84 14 06 Phone, Navigation Systems October 2006 Technical Service This Service Information bulletin supersedes S.I. B84 14 06 dated August 2006. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS AND PRIOR TO RETAIL DELIVERY. designates changes to this revision SUBJECT Service Action: Reactivation of Telematics Control Unit (TCU) MODEL E46 (3 Series) E53 (X5) E60, E61 (5 Series) E63, E64 (6 Series) E65, E66 (7 Series) E83 (X3) E85, E86 (Z4) E90, E91 (3 Series) SITUATION Certain vehicles have had the TCU Mobile Identification Number (MIN) and Mobile Device Number (MDN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assisttrade, not to function. This Service Action reactivates the TCU by assigning a new MIN and MDN to the TCU. Copies of the customer notification letter and Q&A are attached. To minimize customer's inconvenience caused by this service action, pick-up (and deliver after repair) the affected vehicle from customer's home or provide appropriate alternative transportation. Customers will be impressed when you return their cars cleaned inside and out and with a full tank of gas. Reimbursement information for the vehicle fueling and valet costs may be found in the Warranty portion of this bulletin. AFFECTED VEHICLES This Service Action involves 3 Series, 5 Series, 6 Series, 7 Series, X3, X5 and Z4 vehicles with BMW Assisttrade; produced from 2/20/2006 to 4/24/2006. ---------------- SI B 84 10 06 Phone, Navigation Systems April 2006 Technical Service SUBJECT BMW Assist™ or Bluetooth® Inoperative, TCU FC# A373 MODEL E60, E61 (5 Series) from 3/04 production E63, E64 (6 Series) from 3/04 production E65, E66 (7 Series) from 3/05 production E90, E91 (3 Series) with Premium Package (ZPP) or BMW Assist™ (SA639) SITUATION An approved Bluetooth® enabled handset does not connect/bond to the vehicle. BMW Assist™ is inoperative. The Telematics Control Unit (TCU) has fault code A373 (Memory Error) stored in fault memory. CAUSE Hardware error. __________________ 18 F80 Imola Red 6MT 16 K71 F800GT Montego Blue 13 E93 M3 Melbourne Red 2000 E46,2006 E90,09 E82,13 E93 328i,14 F30 335i,18 F80 M3 My next vehicle would be a Zamboni
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11-17-2006, 12:30 PM	#9
WallyF First Lieutenant 97 Rep 399 Posts Drives: 2023 BMW i4 eDrive40 Join Date: Oct 2005 Location: Fort Wayne, IN iTrader: (1) Garage List 2023 BMW i4 eDrive4 ... [0.00]	Service Info Bulletin 84 22-06 I just had my 325xi in for the one year oil chnage. My SA said that BMW has a recall for the TCU because of problems with the BMW Assist/Bluetooth. The TCU will be re-program or if the TCU can not be re-programmed, it will be replaced. Well of course, the TCU has to be replaced. Does anyone have a copy of the SIB8422-06??? I would like to know what all is effected. I have discontinued the BMW Assist as I never used it. Thanks WallyF
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11-24-2006, 12:36 PM	#10
WallyF First Lieutenant 97 Rep 399 Posts Drives: 2023 BMW i4 eDrive40 Join Date: Oct 2005 Location: Fort Wayne, IN iTrader: (1) Garage List 2023 BMW i4 eDrive4 ... [0.00]	Wrong SIB Number The number that my SA gave me for the SIB number was for the E46 (3 series) and not the E90. I just got off the phone with BMW Customer Relations and they told me that the SIB # is 8423-06. Looks like they have to do something with the gas tank to replace the TCU as BMW fills up the gas tank. See SIB list is at the following website: http://www.alldata.com/tsb/BMW/index-post.html Wallyf
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