BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > M3 (E90 / E92 / E93) > Regional Forums > UK
 
European Auto Source (EAS)
Post Reply
 
Thread Tools Search this Thread
      01-26-2010, 12:15 PM   #1
RSVRollo
Registered
0
Rep
4
Posts

Drives: M3 saloon
Join Date: Nov 2009
Location: London

iTrader: (0)

Allow myself to introduce.....myself

Hello all, wanted to give a virtual wave and say hello. Recently (mid-Nov) picked up my e90 M3 as I am now in the family way and needed 4 doors (unfortunately as I prefer the coupe's looks). Went for Silverstone II after much deliberation and ultimately I'm happy although I do like AW and SG as colour options. Spec wise, went DCT, EDC, 19"s, Individual Hi-Fi and DAB, sunroof etc, etc only really missing off the comfort access as over £500 seemed a tad steep! Really happy with the motor having had the 1200 mile break-in completed on Xmas Eve, really opened my eyes (and bowels on one occasion) since then when playing around with the M-settings...

While I am on my soap-box, I wanted to ask about eveyone's experience with the stealers when servicing. I have to say that I am underwhelmed by the dealer I purchased from as the 1200 mile service was completed with a fault code for the screen wash not being resolved even though I asked them to top it up. It's that lack of attention to detail that bothers me, especially as the car was only in for 85 minutes which included a "wash", I provided my own oil and yet it still cost nigh-on £300!!! Are there any M-specialist service agents out there (maybe Sytner or Vines have one)? I would prefer to pay more for better service...
Appreciate 0
      01-26-2010, 12:36 PM   #2
Flapps
Private First Class
Flapps's Avatar
United Kingdom
23
Rep
185
Posts

Drives: E93 Vert, Silverstone II DCT.
Join Date: Oct 2009
Location: Bedfordshire, UK

iTrader: (0)

Welcome to the site, great bunch of guys, full of advice/guidance.

Prices of service change from dealer to dealer, for instance I'm due, well in 8000miles, an oil change. Been to two dealers, one in Milton Keynes and one in London. Was quoted £345 in Milton Keynes and £415 for the London one. I have yet to go through the "Customer Experience" and talking to some of the guys at our recent meet (see post) it appears to be, as you say, underwhelming. I would shop around if you have several dealers near or a reasonable drive away from you, but then again why should you!? Service should be what it says, service! Prior to buying my 'vert I had heard of horror stories and some good ones as well but this topic does annoy me when I hear the bad ones after all the cars arent cheap and BMW do put themselves up there with the top marques, so why should they treat their customers as if they are shite.

My vert goes in next monday for a DCT software update, which is the first time I'm handing her over to a service dept. The work is, hopefully, going to be done on warranty, so in theory it shouldn't be a problem, but therein lay the problem! I shall report back on how things went good or bad.

Anyway, welcome and lets see some pics.

Flapps
__________________
I'm a agnostic insomniac dyslexic...I lay awake all night wondering if there really is a dog!!!!

Last edited by Flapps; 01-26-2010 at 12:42 PM..
Appreciate 0
      01-26-2010, 12:52 PM   #3
KadeSdad
Colonel
KadeSdad's Avatar
128
Rep
2,070
Posts

Drives: E350 CDI Sport Cabriolet
Join Date: Mar 2009
Location: UK

iTrader: (3)

Welcome Buddy...get some pics up soon (great choice of car by the way )

Marcus
Appreciate 0
      01-26-2010, 03:07 PM   #4
RSVRollo
Registered
0
Rep
4
Posts

Drives: M3 saloon
Join Date: Nov 2009
Location: London

iTrader: (0)

Thanks for the welcome guys, appreciated. Will post some pics soon, unfortunately do not have any yet as the little 'un came along 5 weeks ago and havn't really had time to shit, swim or go sailing since..... Not sure if any of you are parents but damn it's a full-time job, looking forward to going back to work next week for a rest!
Appreciate 0
      01-26-2010, 03:34 PM   #5
Neil McRae
BMW Motorsport
Neil McRae's Avatar
United Kingdom
233
Rep
2,225
Posts

Drives: BMW ///M4 F82 / BMW ///M5 F10
Join Date: Jan 2009
Location: Surrey

iTrader: (1)

Garage List
2020 BMW M5 CP  [0.00]
2015 BMW M4  [10.00]
Hi Mate,
welcome on board.

Neil.
__________________
--
Neil J. //McRae -- Alive and Kicking -- neil at DOMINO.ORG --///M ARMY
M5 CP Alpine White -- M2 LBB -- M4 DCT CP Alpine White
Appreciate 0
      01-26-2010, 03:59 PM   #6
bape
Second Lieutenant
bape's Avatar
United Kingdom
17
Rep
290
Posts

Drives: e92 m3 DCT
Join Date: May 2009
Location: London

iTrader: (1)

welcome! hope you are enjoying the car as much as i am
Appreciate 0
      01-26-2010, 04:00 PM   #7
KadeSdad
Colonel
KadeSdad's Avatar
128
Rep
2,070
Posts

Drives: E350 CDI Sport Cabriolet
Join Date: Mar 2009
Location: UK

iTrader: (3)

Quote:
Originally Posted by RSVRollo View Post
Thanks for the welcome guys, appreciated. Will post some pics soon, unfortunately do not have any yet as the little 'un came along 5 weeks ago and havn't really had time to shit, swim or go sailing since..... Not sure if any of you are parents but damn it's a full-time job, looking forward to going back to work next week for a rest!
Congrats! I am two years in with my little boy, does get easier once you get into a routine!

Marcus
Appreciate 0
      01-26-2010, 05:59 PM   #8
Flapps
Private First Class
Flapps's Avatar
United Kingdom
23
Rep
185
Posts

Drives: E93 Vert, Silverstone II DCT.
Join Date: Oct 2009
Location: Bedfordshire, UK

iTrader: (0)

Speaking from experience with two teenage daughters 16 and 19, the worst is yet to come for you!!!!!..........Did i mention I live in my 'vert!....


Flapps
__________________
I'm a agnostic insomniac dyslexic...I lay awake all night wondering if there really is a dog!!!!
Appreciate 0
      01-27-2010, 02:53 AM   #9
Donbona
Lieutenant Colonel
Donbona's Avatar
United Kingdom
165
Rep
1,659
Posts

Drives: E93 M3 DCT 2008
Join Date: May 2009
Location: London UK

iTrader: (0)

Welcome welcome....
Not sure where in London you are... Hexagon in Kentish town are supposed to be ok... but I take mine to Stephen James in Enfield... any problems I had they resolved.
__________________
M3 E93 DCT, Space Grey,BC HB29 Forged Deep Concave Wheels, Ericsson Amuse F/R Bumper, Evolve Full Exhaust System, INTRAX Coilovers, STOPTECH BBK, Performance Steering Wheel,Custom Red/Black Leather Seats,///M3 ||Bimmerpost M3 Car Of The Month May - 2010SOLD
2010 R35 GTR
Appreciate 0
      01-27-2010, 05:01 PM   #10
M3-FAST
Defected to the dark side.....
M3-FAST's Avatar
England
210
Rep
5,795
Posts

Drives: BMW M5 LCi
Join Date: May 2007
Location: Stafford, UK

iTrader: (11)

Garage List
Welcome matey - echo Marcus's comment on great choice of car

Look forward to pics soon! My little lad is 9 months old now and just starting to crawl around. Enjoy your car and the little 'un
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 06:01 AM.




m3post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST