I-Phone Death

dxb335d · 10-11-2009, 08:00 AM

ARGH..

thing had 72% charge, then i get it out of my pocket after pickign my car up this lunchtime (big birthday parrty last night, for me ol' gel) and its now off... stick on charge reveals it was dead...

starts to charge and now only has the picture of a battery filling up and i cant turn it on.

Can somebody help? any advice?

ElegantSpoon · 10-11-2009, 08:11 AM

Try plugging it into itunes and restoring it.

dxb335d · 10-11-2009, 08:17 AM

How do i restore it?

what will i lose?

dxb335d · 10-11-2009, 08:36 AM

the thing is being heap of shiiight.
right, suddenly it started said it had 100% charge... two mins later and 75% then dead again?!

known fault issue?

ElegantSpoon · 10-11-2009, 08:43 AM

I've had mine over a year and the mrs has had hears about 6 months without fault. Best phone I've owned!

If you restore the phone it will put it back to it was the last time you hooked it upto itunes.

When you connect it to itunes it should give you the option to restore the iphone. Does it appear in itunes ok?

F31-340i · 10-11-2009, 08:43 AM

Your battery may be dead, or it may just need a hard reset (hold the home button and top on/off button continuously for >10 secs until you see the white "apple" logo appear. You don't loose anything but its like a reboot.

If the battery is dead you need to send it off to be replaced. You can DIY but it doesn't look easy, for the saving prob / risk of getting a rubbish battery from Hong Kong probably not worth it (new battery through O2 from apple is about £60 installed I think)

F31-340i · 10-11-2009, 08:46 AM

Here is a link......

http://www.apple.com/uk/support/iphone/service/battery/

snipersix · 10-11-2009, 09:05 AM

i believe there is a new iphone firmware release just a few days ago that fixes the problem. try updating your firmware to see if it will fix the problem

dxb335d · 10-11-2009, 09:09 AM

Quote:

Originally Posted by ///ajd

Your battery may be dead, or it may just need a hard reset (hold the home button and top on/off button continuously for >10 secs until you see the white "apple" logo appear. You don't loose anything but its like a reboot.

If the battery is dead you need to send it off to be replaced. You can DIY but it doesn't look easy, for the saving prob / risk of getting a rubbish battery from Hong Kong probably not worth it (new battery through O2 from apple is about £60 installed I think)

Mate surely thats a warranty issue if the battery is dead. Phone is only two months old.

Love the phone to bits, dont need shit like this though.

It wont turn on so cant connect to I-tunes.

dxb335d · 10-11-2009, 09:10 AM

Quote:

Originally Posted by snipersix

i believe there is a new iphone firmware release just a few days ago that fixes the problem. try updating your firmware to see if it will fix the problem

How do i do that?

ElegantSpoon · 10-11-2009, 09:17 AM

You need to connect to itunes to do that. Mine did an update yesterday so that must be the one snipersix must be talking about.

Will it not even turn on when connected to itunes? I would let it go flat and then one its completely flat connect to itunes and update it.

dxb335d · 10-11-2009, 09:28 AM

How to connect to I-tunes? phone has to be on right? it wont even turn on.

ElegantSpoon · 10-11-2009, 09:29 AM

Plug it in using the USB lead that goes into the mains plug and open itunes.

dxb335d · 10-11-2009, 09:32 AM

so the phone does not have to be on?

ElegantSpoon · 10-11-2009, 09:34 AM

See if it turns on.

dxb335d · 10-11-2009, 09:35 AM

I have open i tunes, phone still not on.

ElegantSpoon · 10-11-2009, 09:37 AM

Doh have you tried what ajd said?

dxb335d · 10-11-2009, 09:47 AM

The two button re-boot does not work. Just come sup with the screen of a empty battery.

ElegantSpoon · 10-11-2009, 09:51 AM

All you can do is leave it plugged into your laptop/pc charging and see if it comes alive. If not ring o2 and speak to them about it and have it sent away/replaced

Carrera RSR · 10-11-2009, 10:00 AM

Carl, Apple have videos on their website for everything. They have 'how to's' for everything. They have a forum for everything. For fuck sake use your keyboard skills and your single brain cell and get on that site and start learning to do shit for yourself. A small amount of looking and reading will sort this shit out.

Connect to itunes via usb cable
Leave to charge
Hard reset using home and on/off buttons
Restore using the button in the itunes screen
Update to latest software
Resync all your stuff which I believe you said before is one song!
Job done

The Apple iPhone is not perfect but its as far close to at present compared to its competitors.

Wise man once said a bad workmen blames his tools !!!

willhollin · 10-11-2009, 10:01 AM

Has it been remapped? I have heard that this causes issues with battery durability and lifespan.

F31-340i · 10-11-2009, 10:32 AM

Are you sure you're holding down the two buttons at the same time for long enough to do the reset? It does take a while, and once you get the logo it does take several minutes for it to go back to "normal". If you're not getting the logo at all, its not doing a reset. Mine has always responded to this, even when it has frozen in all sorts of ways (due to all the iffy software I've downloaded).

If its only 2 months old, the battery should be fine.

Have you dropped it? Did you get the one with the upgraded internal packaging?

10-11-2009, 08:00 AM	#1
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	I-Phone Death ARGH.. thing had 72% charge, then i get it out of my pocket after pickign my car up this lunchtime (big birthday parrty last night, for me ol' gel) and its now off... stick on charge reveals it was dead... starts to charge and now only has the picture of a battery filling up and i cant turn it on. Can somebody help? any advice? __________________ 997.2 GT3
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10-11-2009, 08:11 AM	#2
ElegantSpoon There I was balls deep in a... 29 Rep 1,470 Posts Drives: BMW E90 320D Join Date: Oct 2008 Location: Devon, UK iTrader: (0)	Try plugging it into itunes and restoring it. __________________ BMW E90 320D Sapphire Black, Angel Eyes, BMW Performance Extras, Carbon Fabric Trim
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10-11-2009, 08:17 AM	#3
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	How do i restore it? what will i lose? __________________ 997.2 GT3
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10-11-2009, 08:36 AM	#4
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	the thing is being heap of shiiight. right, suddenly it started said it had 100% charge... two mins later and 75% then dead again?! known fault issue? __________________ 997.2 GT3
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10-11-2009, 08:43 AM	#5
ElegantSpoon There I was balls deep in a... 29 Rep 1,470 Posts Drives: BMW E90 320D Join Date: Oct 2008 Location: Devon, UK iTrader: (0)	I've had mine over a year and the mrs has had hears about 6 months without fault. Best phone I've owned! If you restore the phone it will put it back to it was the last time you hooked it upto itunes. When you connect it to itunes it should give you the option to restore the iphone. Does it appear in itunes ok? __________________ BMW E90 320D Sapphire Black, Angel Eyes, BMW Performance Extras, Carbon Fabric Trim
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10-11-2009, 08:43 AM	#6
F31-340i Colonel 156 Rep 2,475 Posts Drives: BMW 340i Touring Join Date: Apr 2007 Location: ... iTrader: (1)	Your battery may be dead, or it may just need a hard reset (hold the home button and top on/off button continuously for >10 secs until you see the white "apple" logo appear. You don't loose anything but its like a reboot. If the battery is dead you need to send it off to be replaced. You can DIY but it doesn't look easy, for the saving prob / risk of getting a rubbish battery from Hong Kong probably not worth it (new battery through O2 from apple is about £60 installed I think)
	Appreciate 0 Quote

10-11-2009, 08:46 AM	#7
F31-340i Colonel 156 Rep 2,475 Posts Drives: BMW 340i Touring Join Date: Apr 2007 Location: ... iTrader: (1)	Here is a link...... http://www.apple.com/uk/support/iphone/service/battery/
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10-11-2009, 09:05 AM	#8
snipersix Brigadier General 228 Rep 3,807 Posts Drives: Retired 2017 F87 M2 Join Date: Jan 2008 Location: Burnaby iTrader: (3) Garage List 2017 BMW M2 [0.00]	i believe there is a new iphone firmware release just a few days ago that fixes the problem. try updating your firmware to see if it will fix the problem __________________ 2017 M2 Coupe:\|Black Sapphire Metallic\|DCT\|Nav/Idrive\|M Performance CF Spoiler\|M Performance CF DCT Interior\| M Performance Gloss Black Kidney Grills\| M Performance Steel Pedals \| Eventuri CF CAI \| 19" Brixton Rims \| KW V3 Clubsport \| Retired: \|2008 328i Sedan\|Montego Blue\|
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10-11-2009, 09:17 AM	#11
ElegantSpoon There I was balls deep in a... 29 Rep 1,470 Posts Drives: BMW E90 320D Join Date: Oct 2008 Location: Devon, UK iTrader: (0)	You need to connect to itunes to do that. Mine did an update yesterday so that must be the one snipersix must be talking about. Will it not even turn on when connected to itunes? I would let it go flat and then one its completely flat connect to itunes and update it. __________________ BMW E90 320D Sapphire Black, Angel Eyes, BMW Performance Extras, Carbon Fabric Trim
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10-11-2009, 09:28 AM	#12
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	How to connect to I-tunes? phone has to be on right? it wont even turn on. __________________ 997.2 GT3
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10-11-2009, 09:29 AM	#13
ElegantSpoon There I was balls deep in a... 29 Rep 1,470 Posts Drives: BMW E90 320D Join Date: Oct 2008 Location: Devon, UK iTrader: (0)	Plug it in using the USB lead that goes into the mains plug and open itunes. __________________ BMW E90 320D Sapphire Black, Angel Eyes, BMW Performance Extras, Carbon Fabric Trim
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10-11-2009, 09:32 AM	#14
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	so the phone does not have to be on? __________________ 997.2 GT3
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10-11-2009, 09:34 AM	#15
ElegantSpoon There I was balls deep in a... 29 Rep 1,470 Posts Drives: BMW E90 320D Join Date: Oct 2008 Location: Devon, UK iTrader: (0)	See if it turns on. __________________ BMW E90 320D Sapphire Black, Angel Eyes, BMW Performance Extras, Carbon Fabric Trim
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10-11-2009, 09:35 AM	#16
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	I have open i tunes, phone still not on. __________________ 997.2 GT3
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10-11-2009, 09:37 AM	#17
ElegantSpoon There I was balls deep in a... 29 Rep 1,470 Posts Drives: BMW E90 320D Join Date: Oct 2008 Location: Devon, UK iTrader: (0)	Doh have you tried what ajd said? __________________ BMW E90 320D Sapphire Black, Angel Eyes, BMW Performance Extras, Carbon Fabric Trim
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10-11-2009, 09:47 AM	#18
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	The two button re-boot does not work. Just come sup with the screen of a empty battery. __________________ 997.2 GT3
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10-11-2009, 09:51 AM	#19
ElegantSpoon There I was balls deep in a... 29 Rep 1,470 Posts Drives: BMW E90 320D Join Date: Oct 2008 Location: Devon, UK iTrader: (0)	All you can do is leave it plugged into your laptop/pc charging and see if it comes alive. If not ring o2 and speak to them about it and have it sent away/replaced __________________ BMW E90 320D Sapphire Black, Angel Eyes, BMW Performance Extras, Carbon Fabric Trim
	Appreciate 0 Quote

10-11-2009, 10:00 AM	#20
Carrera RSR Colonel 75 Rep 2,937 Posts Drives: BMW Join Date: Apr 2008 Location: Location: Location: iTrader: (1)	Carl, Apple have videos on their website for everything. They have 'how to's' for everything. They have a forum for everything. For fuck sake use your keyboard skills and your single brain cell and get on that site and start learning to do shit for yourself. A small amount of looking and reading will sort this shit out. Connect to itunes via usb cable Leave to charge Hard reset using home and on/off buttons Restore using the button in the itunes screen Update to latest software Resync all your stuff which I believe you said before is one song! Job done The Apple iPhone is not perfect but its as far close to at present compared to its competitors. Wise man once said a bad workmen blames his tools !!!
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10-11-2009, 10:01 AM	#21
willhollin Major General 268 Rep 9,915 Posts Drives: VW T5 Join Date: Apr 2008 Location: Worcestershire iTrader: (1) Garage List 2007 BMW E92 330d SE [10.00] 2010 Transporter T5 ... [0.00]	Has it been remapped? I have heard that this causes issues with battery durability and lifespan.
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10-11-2009, 10:32 AM	#22
F31-340i Colonel 156 Rep 2,475 Posts Drives: BMW 340i Touring Join Date: Apr 2007 Location: ... iTrader: (1)	Are you sure you're holding down the two buttons at the same time for long enough to do the reset? It does take a while, and once you get the logo it does take several minutes for it to go back to "normal". If you're not getting the logo at all, its not doing a reset. Mine has always responded to this, even when it has frozen in all sorts of ways (due to all the iffy software I've downloaded). If its only 2 months old, the battery should be fine. Have you dropped it? Did you get the one with the upgraded internal packaging?
	Appreciate 0 Quote