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      06-30-2009, 05:22 AM   #1
Neil McRae
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1200 mile service warning

Looks like BMW are stitching up new customers charging them for the 1200 mile running in service. Which I think is outrageous!
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      06-30-2009, 05:35 AM   #2
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Quote:
Originally Posted by Neil McRae View Post
Looks like BMW are stitching up new customers charging them for the 1200 mile running in service. Which I think is outrageous!
There has always been a cost associated to the service, I think many just built it into the sale price of the car.

Mine was, but it does show as a line on the sale invoice.
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      06-30-2009, 08:16 AM   #3
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Quote:
Originally Posted by M3-FAST View Post
There has always been a cost associated to the service, I think many just built it into the sale price of the car.

Mine was, but it does show as a line on the sale invoice.
Definately not true! Atleast for when the car was first release for the first 6 months. Previous M3's have had this included.

Regards,
Neil.
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      06-30-2009, 02:19 PM   #4
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at stealers discretion as I understand it - to avoid you need to tie it up as part of the deal when you sign on the dotted line.
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      07-02-2009, 05:14 PM   #5
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at stealers discretion as I understand it - to avoid you need to tie it up as part of the deal when you sign on the dotted line.
Yep, this is what I did - still got charged but got a discounted rate and it is all built into my monthly payments so didn't get stung a few weeks later.
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      07-03-2009, 03:53 AM   #6
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Mine and a mate of mine who warned be about this got it for free
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      07-03-2009, 05:15 AM   #7
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Originally Posted by Neil McRae View Post
Mine and a mate of mine who warned be about this got it for free
Thats fine, but it prob would have been done at the supplying dealer and they would have 'allowed' for the cost of it. Mine was 'free' but because I am friends with the business manager who did my deal, he explained how it worked as I queeried the 'free' service with him when I was signing the paperwork and made it clear I did not want to pay for a service in a months time!.

He said that most of the time they 'build the cost' into the finance - that way the garage effectively get paid for the work early and the sales department receive the money. Once the service is carried out, the service department then internally invoice the sales department to get 'paid' for the work carried out.

Like I say, it's only because I know the business manager that I know this happened, to most customers it all happens invisibly and they would not be aware of it.

If the sales department have not built it into the sales price, the service must be paid for. This would happen for instance, if the car was being supplied to a broker or lease company and might end up being taken to a different dealer for servicing. My last car (325i E93) was supplied from a dealer in Scotland but obviously had all it's servicing and warranty work done locally in the Midlands.
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      07-03-2009, 06:16 AM   #8
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huh, the 1200 mile service is NO CHARGE. what are you guys talking about?
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      07-03-2009, 08:08 AM   #9
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Originally Posted by bobbyd1961 View Post
huh, the 1200 mile service is NO CHARGE. what are you guys talking about?
In the UK it is chargeable!
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      07-03-2009, 08:34 AM   #10
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in the UK its now chargeable but i think a fair few people are pushing back on it.
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      07-26-2009, 08:10 AM   #11
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My car is due the week after next, can't wait. Never had a BMW before, always been a Merc man but I always try to get a completely different type of vehicle each time and it had been a while since a high performance one, so here I am.

I've booked a road trip (Alpine Adventure) in September and what with being away for a couple of weeks in August need to rack up the miles quickly and get the service done so that I can properly enjoy the car on the trip.

I have only phoned Woods in Hampshire so far but they quoted £450.00 for the service but offered to match it if I got a cheaper price. Seems totally outrageous to me but it is not covered for free anymore, apparently it was included in the early cars.

Anyone got any ideas about getting it for free or at the best price possible? I've got a list of dealers to start phoning round next week but if anyone can share their experience and save me some time would be much appreciated
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      07-26-2009, 12:39 PM   #12
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£450 thats bang out of order when you are buying a car like this ,it should be free or inc in the purchase price ,I mean we are talking a min £50k car ?

BMW are getting very greedy imo
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      07-26-2009, 01:28 PM   #13
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Took delivery of mine last week, dealer told me it was £350. I had a whinge about it and told them they never mentioned when I ordered the car. They advised it used to be free until 2009.

Got no choice in my opinion, gotta pay it!
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      07-26-2009, 02:15 PM   #14
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so i told them i was cancelling the order unless they bundled it and they did.
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      07-26-2009, 03:19 PM   #15
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Quote:
Originally Posted by Neil McRae View Post
so i told them i was cancelling the order unless they bundled it and they did.
Good Man ,I would do just the same.
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      07-26-2009, 03:35 PM   #16
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Quote:
Originally Posted by M3-FAST View Post
There has always been a cost associated to the service, I think many just built it into the sale price of the car.

Mine was, but it does show as a line on the sale invoice.
there is no cost for service.
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      07-26-2009, 04:20 PM   #17
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Originally Posted by bobbyd1961 View Post
there is no cost for service.
.....here we go again
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      07-27-2009, 06:41 AM   #18
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In my opinion, if you are paying in excess of £50k for a car it should be included but i'm not going to argue over £350, can't be arsed!!
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      07-27-2009, 12:43 PM   #19
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Quote:
Originally Posted by Hayzi View Post
In my opinion, if you are paying in excess of £50k for a car it should be included but i'm not going to argue over £350, can't be arsed!!
money to burn obviously
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      07-27-2009, 12:54 PM   #20
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No, just when you are picking up a new car all you want is those keys!
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      07-27-2009, 01:29 PM   #21
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I know ,I know
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      07-27-2009, 04:42 PM   #22
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Quote:
Originally Posted by Hayzi View Post
No, just when you are picking up a new car all you want is those keys!
62k all in list value!!! But you are right you just want to get your keys....trouble is I am still waiting until next Monday so I have the time to worry about this stuff. I'm sure once I have the car next week I won't give two flying ones!!! LOL
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