No more loaner cars?!

Captain Slow · 01-27-2009, 09:49 PM

I heard from a friend that the BMW dealer in NoVa located off Prosperity changed their loaner car policy and are not giving loaner cars out unless the owner's car was towed in or is inoperable. Has anyone gone in for service recently? If so can you confirm if this is true?

bogdan · 01-28-2009, 08:56 AM

It would not surprise me. They got a new fixed operations director not too long ago, so he might be trying to cut loaner expense.

ase2dais · 01-28-2009, 09:05 AM

I had a 335i that was upgraded to a 5 series the last time I was there... I know the Md side only gave a BMW loaner if you bought the car from them and its a major service like 15k or 30k... and would be surprise if thats what most dealership are doing too due to the economy
DC doesnt have BMW dealership, I dont think

mdrobc13 · 01-29-2009, 10:52 PM

Agree with ase2dais...Boeing cut 5k jobs this week and even Microsoft cut about the same. Read an article online that said most car dealers are dying out there domestic ones more than the luxury brands like BMW but they too are not immune. So as dealers try to cut cost to surivive...I see the free loaner as one of the 1st to go like was said earlier especially if NOT a major service and if you didn't buy the car from them unless you're like a VERY loyal customer otherwise.

Also am curious how long the BMW "free" maintenance plan will last if the economy worsens and sales slump anymore in the US. Maybe that will be the next thing to get reduced or go?

tunnie · 02-12-2009, 10:27 AM

went not too long ago and they told me that for any service taking longer then 2 hrs is when they give a loaner.

01-27-2009, 09:49 PM	#1
Captain Slow Private First Class 12 Rep 119 Posts Drives: 09' M3 Convertible Join Date: Nov 2008 Location: DC Metro iTrader: (0)	No more loaner cars?! I heard from a friend that the BMW dealer in NoVa located off Prosperity changed their loaner car policy and are not giving loaner cars out unless the owner's car was towed in or is inoperable. Has anyone gone in for service recently? If so can you confirm if this is true? __________________ AW/FR E93 M3 \| AA Pulley \| AA Signature Exhaust \| AA Software \| AC Schnitzer Springs \| H&R Spacers \| Custom Silver CF Front Lip \|
	Appreciate 0 Tweet Quote

01-28-2009, 09:05 AM	#3
ase2dais //Mdicted 346 Rep 9,988 Posts Drives: a Cop Magnet Join Date: Sep 2005 Location: 495 Ring iTrader: (18) Garage List 2009 e92 M3 DCT CF ... [10.00] 2015 S-Works Roubaix [0.00] 2013 Trek Madone 5.9 [9.50] 2012 Scott - CR1-Pro [10.00] 2008 e92 M3 6MT (Up ... [10.00] 2002 e46 M3 Cabriol ... [7.00] 2006 e90-325i (DD) [7.00] 2002 e39 M5 (retired) [9.50]	I had a 335i that was upgraded to a 5 series the last time I was there... I know the Md side only gave a BMW loaner if you bought the car from them and its a major service like 15k or 30k... and would be surprise if thats what most dealership are doing too due to the economy DC doesnt have BMW dealership, I dont think __________________ Oo\(lll)'(lll)/oO : 2009-e92 ///M3 SpaceGry DCT CF Rf/Trim ZTP ZPP ZCW Sat/PrmSd : \_lOOl___lOOl_/<< Clickies
	Appreciate 0 Quote

01-29-2009, 10:52 PM	#4
mdrobc13 Colonel 338 Rep 2,232 Posts Drives: Made in Bavaria Join Date: Oct 2007 Location: On a base somewhere near or afar! iTrader: (8) Garage List 2021 BMW X3e [0.00] 2016 BMW M4 [9.00]	Agree with ase2dais...Boeing cut 5k jobs this week and even Microsoft cut about the same. Read an article online that said most car dealers are dying out there domestic ones more than the luxury brands like BMW but they too are not immune. So as dealers try to cut cost to surivive...I see the free loaner as one of the 1st to go like was said earlier especially if NOT a major service and if you didn't buy the car from them unless you're like a VERY loyal customer otherwise. Also am curious how long the BMW "free" maintenance plan will last if the economy worsens and sales slump anymore in the US. Maybe that will be the next thing to get reduced or go? __________________ '22 BMW M4 Comp (SSG/Black) '16 BMW M4 (Shakir Orange/Black) - gone not forgotten '15 BMW M3 (Black/Black) - gone not forgotten '10 BMW X5M (Black/Black) - gone not forgotten '08 BMW M3 (Space Gray/Black) - gone not forgotten
	Appreciate 0 Quote

02-12-2009, 10:27 AM	#5
tunnie l33t 22 Rep 237 Posts Drives: M3 Join Date: Dec 2008 Location: VA iTrader: (1)	went not too long ago and they told me that for any service taking longer then 2 hrs is when they give a loaner.
	Appreciate 0 Quote

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search