Is it normal for no history?

Grassimo · 10-24-2023, 10:25 AM

Hi guys, just got a 440i a few months ago. I got an extended 4 years warranty and they said they would CPO the car. Only 1 previous owner and 0 accidents.

My question is, is it normal that my service history is blank in my software?

It comes with 3 years maintenance and I don't see a single one posted on the car. I also got the 4-year maintenance package.

The dealership said it's normal? The only history is the first ever service with 8KM when the vehicle was first purchased. Not even when I purchased, theres no info.

Im also curious, when they CPO, do they check EVERYTHING? I have vibrations when I hit 70KM, feels like its in the whole front end coming from the steering wheel.

My car also makes cranking sounds when turning the wheel while in Drive mode but fully stopped, turning to either end.

Is there anything I should do like maybe get a PPI? Or any other maintenance that I can do that BMW wont normally do, just to keep the car in top shape?

eff32fl · 10-24-2023, 10:45 AM

Congrats on the new ride! The 440i is a great car.

It's normal not having servive entries in the iDrive. Mine doesn't have any and there's no menu entry for it. Shops have to actively add entries after something is done which I don't believe is a requirement since you're not the first person that has mentioned the same.

I'm not sure on the details but sounds like there's an issue they missed if it has already been CPO'd. Be sure to have them fix issues right away. It's too late for a PPI unfortunately since you already bought it. Maybe someone with more experience can chime in with what may be wrong.

Grassimo · 10-24-2023, 12:53 PM

Quote:

Originally Posted by eff32fl

Congrats on the new ride! The 440i is a great car.

It's normal not having servive entries in the iDrive. Mine doesn't have any and there's no menu entry for it. Shops have to actively add entries after something is done which I don't believe is a requirement since you're not the first person that has mentioned the same.

I'm not sure on the details but sounds like there's an issue they missed if it has already been CPO'd. Be sure to have them fix issues right away. It's too late for a PPI unfortunately since you already bought it. Maybe someone with more experience can chime in with what may be wrong.

Haha thanks man, you were helping me out in my last thread too!

I'm glad the services don't need to be written just in case I ever wanna sell it, looks like the previous owner and I maintained it well.

And for PPI, I meant as just a secondary inspection in case BMW is lying and they didn't wanna fix the original problems? There is a shop with great reviews, they only work on BMWs and do PPI. My neighbor has a crazy 335i he built everything there.

Or should I just call BMW and mention this to them?

Billfitz · 10-24-2023, 02:33 PM

Service history is stored on the key fobs.

Wires · 10-24-2023, 06:08 PM

I get no service history on mine. If it's a thing, I don't think it's a Canadian thing....

tturedraider · 10-24-2023, 06:13 PM

BMWNA doesn’t maintain a database of a car’s service history that is available to the retail buyers of the car for U.S. customers. I doubt they do for Canadian owners either. Even the original owner. If you want to keep up with your service history it’s on you to retain your receipts.

eff32fl · 10-24-2023, 07:13 PM

Quote:

Originally Posted by Grassimo

Haha thanks man, you were helping me out in my last thread too!

I'm glad the services don't need to be written just in case I ever wanna sell it, looks like the previous owner and I maintained it well.

And for PPI, I meant as just a secondary inspection in case BMW is lying and they didn't wanna fix the original problems? There is a shop with great reviews, they only work on BMWs and do PPI. My neighbor has a crazy 335i he built everything there.

Or should I just call BMW and mention this to them?

Bring it up to BMW as soon as you can. If they give you sh*t contact BMW NA and get them involved. A CPO car shouldn't have any issues. Do you have the CPO checklist showing what all was checked? It's up to you but you could get an indy shop to diagnose it and give you a quote on what needs done and you could show that probably wasn't checked during the CPO process. Good luck!

Wires · 10-24-2023, 07:40 PM

Quote:

Originally Posted by tturedraider

BMWNA doesn’t maintain a database of a car’s service history that is available to the retail buyers of the car for U.S. customers. I doubt they do for Canadian owners either. Even the original owner. If you want to keep up with your service history it’s on you to retain your receipts.

There was a thread somewhere that showed someone that could see past history in the iDrive. I could not, but I don't remember if they were a NA customer though....

Orion4 · 10-24-2023, 07:57 PM

The last 3 used BMWs I've purchased, I went to a BMW dealership Service dept. with my registration, to show ownership, and asked them to print out the vehicle's service history. All did so without issue.

eff32fl · 10-24-2023, 08:12 PM

Quote:

Originally Posted by Wires

There was a thread somewhere that showed someone that could see past history in the iDrive. I could not, but I don't remember if they were a NA customer though....

I think it was EU cars that had service history records. Don't quote me on that though.

Grassimo · 10-25-2023, 08:18 AM

Quote:

Originally Posted by eff32fl

Bring it up to BMW as soon as you can. If they give you sh*t contact BMW NA and get them involved. A CPO car shouldn't have any issues. Do you have the CPO checklist showing what all was checked? It's up to you but you could get an indy shop to diagnose it and give you a quote on what needs done and you could show that probably wasn't checked during the CPO process. Good luck!

I think this is my best option. Gonna contact them and see what they say.

I did not get a checklist of what was done, was I supposed to get one?

Grassimo · 10-25-2023, 08:22 AM

Quote:

Originally Posted by Orion4

The last 3 used BMWs I've purchased, I went to a BMW dealership Service dept. with my registration, to show ownership, and asked them to print out the vehicle's service history. All did so without issue.

Ok awesome, at least if I ever sell the car it's possible to ask for receipts. Gonna ask for records next time I go to BMW to have them just in case.

eff32fl · 10-25-2023, 08:49 AM

Quote:

Originally Posted by Grassimo

I think this is my best option. Gonna contact them and see what they say.

I did not get a checklist of what was done, was I supposed to get one?

Yes you should have received the CPO checklist while doing the paperwork.

Grassimo · 10-25-2023, 11:19 AM

Quote:

Originally Posted by eff32fl

Yes you should have received the CPO checklist while doing the paperwork.

Dang, gonna check my paperwork at home, hoping I missed a page.

If they didn't provide this, does that mean they didn't do a full inspection?

The vibrations also just started around 55 -60km today, was only on highway passing 70km beforehand.

tturedraider · 10-25-2023, 12:19 PM

Quote:

Originally Posted by Grassimo

Dang, gonna check my paperwork at home, hoping I missed a page.

If they didn't provide this, does that mean they didn't do a full inspection?

The vibrations also just started around 55 -60km today, was only on highway passing 70km beforehand.

This is what the checklist looks like in the U.S. or something similar. There are various updated versions and they don’t always use the most updated version. They are supposed to give you a copy, but they rarely do.

Grassimo · 10-25-2023, 01:06 PM

Quote:

Originally Posted by tturedraider

This is what the checklist looks like in the U.S. or something similar. There are various updated versions and they don’t always use the most updated version. They are supposed to give you a copy, but they rarely do.

Okay, no way I would've missed all that when reading through the documents. They definitely did not give me that.

Is there a chance they didn't check anything CPO and just sold me the car seeing as I am having some issues now?

Really hoping I didn't get scammed.

tturedraider · 10-25-2023, 04:14 PM

Quote:

Originally Posted by Grassimo

Okay, no way I would've missed all that when reading through the documents. They definitely did not give me that.

Is there a chance they didn't check anything CPO and just sold me the car seeing as I am having some issues now?

Really hoping I didn't get scammed.

It’s very unlikely. If they did then your car would not actually be a CPO. They have to submit the inspection report to enroll the car in the CPO program.

Grassimo · 10-26-2023, 08:30 AM

Quote:

Originally Posted by tturedraider

It’s very unlikely. If they did then your car would not actually be a CPO. They have to submit the inspection report to enroll the car in the CPO program.

Should I call and ask them for the list to prove they actually CPO the car?

Or just call them, let them know what is the problem and have them fix it.

Grassimo · 10-26-2023, 08:32 AM

Quote:

Originally Posted by Dohg934

Quite normal but questionable though

Yeah feels very irresponsible on their part

Orion4 · 10-26-2023, 07:54 PM

Quote:

Originally Posted by Grassimo

Yeah feels very irresponsible on their part

Do you have any paperwork from the Dealer indicating the car was sold to you as a CPO vehicle?

Grassimo · 10-28-2023, 10:16 AM

Quote:

Originally Posted by Orion4

Do you have any paperwork from the Dealer indicating the car was sold to you as a CPO vehicle?

It said CPO warranty in the documents. When I paid for extended warranty they said they would CPO my car.

I got a day off Monday so going to a Euro shop to see if they're good and can give me info on the problem. Also gonna pass by BMW and let them know the problems/ ask for checklist.

tturedraider · 10-28-2023, 12:29 PM

The MyBMW app will show if the car is actively enrolled in the CPO program.

10-24-2023, 10:25 AM	#1
Grassimo Private 11 Rep 50 Posts Drives: 440i XDrive Join Date: Aug 2023 Location: Montreal iTrader: (0) Garage List 2019 440i XDrive Coupe [0.00]	Is it normal for no history? Hi guys, just got a 440i a few months ago. I got an extended 4 years warranty and they said they would CPO the car. Only 1 previous owner and 0 accidents. My question is, is it normal that my service history is blank in my software? It comes with 3 years maintenance and I don't see a single one posted on the car. I also got the 4-year maintenance package. The dealership said it's normal? The only history is the first ever service with 8KM when the vehicle was first purchased. Not even when I purchased, theres no info. Im also curious, when they CPO, do they check EVERYTHING? I have vibrations when I hit 70KM, feels like its in the whole front end coming from the steering wheel. My car also makes cranking sounds when turning the wheel while in Drive mode but fully stopped, turning to either end. Is there anything I should do like maybe get a PPI? Or any other maintenance that I can do that BMW wont normally do, just to keep the car in top shape?
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10-24-2023, 10:45 AM	#2
eff32fl Lieutenant Colonel 1070 Rep 1,808 Posts Drives: 2019 440i M Sport THP MPPSK Join Date: Jun 2020 Location: Florida iTrader: (0)	Congrats on the new ride! The 440i is a great car. It's normal not having servive entries in the iDrive. Mine doesn't have any and there's no menu entry for it. Shops have to actively add entries after something is done which I don't believe is a requirement since you're not the first person that has mentioned the same. I'm not sure on the details but sounds like there's an issue they missed if it has already been CPO'd. Be sure to have them fix issues right away. It's too late for a PPI unfortunately since you already bought it. Maybe someone with more experience can chime in with what may be wrong.
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10-24-2023, 02:33 PM	#4
Billfitz Lieutenant General 8274 Rep 16,138 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	Service history is stored on the key fobs.
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10-24-2023, 06:08 PM	#5
Wires Brigadier General 1658 Rep 4,899 Posts Drives: 2016 340i xDrive Join Date: Apr 2008 Location: Calgary iTrader: (0)	I get no service history on mine. If it's a thing, I don't think it's a Canadian thing....
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10-24-2023, 06:13 PM	#6
tturedraider Major General 5071 Rep 6,304 Posts Drives: 2018 340i M Sport Join Date: Apr 2006 Location: Chicago, Edgewater (via Texas & Tennessee) iTrader: (0) Garage List 2018 BMW 340i M Sport [8.58] 2020 BMW M340i xDrive [9.00] 2018 BMW 340i M Sport [7.38] 2006 BMW 330i Sport [5.83] 2004 BMW 330i ZHP [7.13] 2000 BMW 328i [6.17]	BMWNA doesn’t maintain a database of a car’s service history that is available to the retail buyers of the car for U.S. customers. I doubt they do for Canadian owners either. Even the original owner. If you want to keep up with your service history it’s on you to retain your receipts. __________________ www.bmwcca.org member #388003 - Use me as a referral & you could win a one day ///M Driving School!! ___________________________________________
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10-24-2023, 07:57 PM	#9
Orion4 Lieutenant Colonel 481 Rep 1,573 Posts Drives: 2013 335i Sport Line Sedan Join Date: Aug 2009 Location: Melbourne, FL iTrader: (0)	The last 3 used BMWs I've purchased, I went to a BMW dealership Service dept. with my registration, to show ownership, and asked them to print out the vehicle's service history. All did so without issue.
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10-28-2023, 12:29 PM	#22
tturedraider Major General 5071 Rep 6,304 Posts Drives: 2018 340i M Sport Join Date: Apr 2006 Location: Chicago, Edgewater (via Texas & Tennessee) iTrader: (0) Garage List 2018 BMW 340i M Sport [8.58] 2020 BMW M340i xDrive [9.00] 2018 BMW 340i M Sport [7.38] 2006 BMW 330i Sport [5.83] 2004 BMW 330i ZHP [7.13] 2000 BMW 328i [6.17]	The MyBMW app will show if the car is actively enrolled in the CPO program. __________________ www.bmwcca.org member #388003 - Use me as a referral & you could win a one day ///M Driving School!! ___________________________________________
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