[Crisp]

Took my 2009 E93 335i in 2 days ago for a rattle I heard when the top was closed and they put me in a damn dodge caliber even though I called 2 weeks ahead to make an appointment (this is the dealer i bought the car from). The called me the night I dropped my car off and told me they have to keep it over night because they need to localize the rattle. Next day they told me that they localized the rattle and are now fixing it and my car would be ready the next day.
I go to pick up my car and after I do a walk-around I go inside to check the MPG and Trip miles that I always reset before I bring it in for service just to see how much they drive the car and how hard they drive it.
I saw 45 miles added to the trip and had an average of 12.5MPG for these 45 miles!
I went back in and asked my SA what normal millage would be for service for a rattle and he took a while to answer and said "well if they have to drive it for a while to find out where its coming from, it could be up to 5 miles". I said "Oh, well my car has 45 miles on it and an average of 12.5mpg"
I brought the car in with miles under 895miles and got it back with 940 miles.
The car is not even broken in yet and I have been babying the car and now some asshole added 45 miles to it and averaged 12.5mpg which means he abused the shit out of it.
The manager was not in tonight and he is supposed to contact me tomorrow.

Has this happened to anyone?
What should I do?
Im mostly pissed because the car was still in a break-in period.

They didnt even have the courtesy to fill my car up with gas, they gave it to me with less than a 1/4 tank when I brought it in with 1/2 tank.

[ak335]

wow, 45 miles is way tooo much, and 12.5 mpg is way too low, i would be pissed

[choiffer]

lol maybe they were driving it around to locate the rattle. hahaha

[1cleanm6]

that sucks.

last time they drove my car 25 miles to figure out my squeaky noise problem...

i was so mad then they gave me bmw shit for free lol

[Crisp]

Originally Posted by ak335

wow, 45 miles is way tooo much, and 12.5 mpg is way too low, i would be pissed

I'm flipping out but I have no idea what I can do.

What am I supposed to do ask for reimbursement for miles and gas? I'm not dying for $30, even $100. I'm pissed because someone took my car home and for a joy ride. The tech was probably a kid and decided to have a little fun with a convertible 09 335...

Best part is that they tried to lower the "miles out" and put 930 instead of 941.

[Crisp]

Originally Posted by Boosted335

that sucks.

last time they drove my car 25 miles to figure out my squeaky noise problem...

i was so mad then they gave me bmw shit for free lol

What did they give you? lol

Performance exhaust? Body kit?

[ejazbmw]

judging by the video of you "catching air" it doesn't look like you were babying the car lol... I'd be pissed to.

[Crisp]

Originally Posted by ejazbmw

judging by the video of you "catching air" it doesn't look like you were babying the car lol... I'd be pissed to.

yea i should put a note "did not actually catch any air just hit a bump with RF tires, and sports suspension on a e93".

Better?

LOL

[1cleanm6]

haha they gave me a nice cleasning interior kit and 2 bmw f1 shirts..total like 175 bucks and i said ok ok...the shirts were too nice to scream anymore lol

[John 070]

My dealership always resets the odo and mpg every time, not really sure why. They kept my car for two days for a routine oil change, but gave me a X3. When I picked up the 335, there were 5 extra miles on it!! I went ballistic and demanded they credit me 58.5 cents/mi. or I wont give them all 5's!

All kidding aside, I think 5 or so should be the max. That's a reasonable amount. 40-50 is not acceptable. I put around 800 on their X3 though. j/k

[ejazbmw]

Originally Posted by Crisp

yea i should put a note "did not actually catch any air just hit a bump with RF tires, and sports suspension on a e93".

Better?

LOL

I'm surprised you didn't crack a rim or something it looked painful lol

[bsamoul]

At least they did it towards the end of your break in period, so it's not AS bad as if the car had 200 miles on it. BUT, not to give the dealer a break or anything, if the car was left idling it could have actually gotten 12.5 mpg, doesn't explain the miles though.

[Kiss335i]

They probably use it as a demo....!

Last time I took my car to replace the sunroof and when I pick up the car I noticed that they scratched the alumium trim around the shifter and they left greasy fingerprint inside, around the sunroof...

After complaining they replaced the trim and clean the car...but I had to go back to the dealer and lost another half day of my job

[Crisp]

Originally Posted by ejazbmw

I'm surprised you didn't crack a rim or something it looked painful lol

Na, it has been through worse.

Damn highway construction in NYC.

This was like a pothole if even, but the camera man gets excited easily (as you can tell lol).

[montreal red]

i'd be pissed too if the same thing happened to me.... like someone else mentioned, they'd probably end up giving you some bmw stuff.

[Crisp]

Originally Posted by bsamoul

At least they did it towards the end of your break in period, so it's not AS bad as if the car had 200 miles on it. BUT, not to give the dealer a break or anything, if the car was left idling it could have actually gotten 12.5 mpg, doesn't explain the miles though.

Yea I have started to take the car up to 4.5 and once it spiked to 5k rpm in 1st (its so short) but never floored.
I was waiting till 1500 miles to open it up. Too late now.

[bsamoul]

Originally Posted by Crisp

Yea I have started to take the car up to 4.5 and once it spiked to 5k rpm in 1st (its so short) but never floored.
I was waiting till 1500 miles to open it up. Too late now.

Too late for the car, yes. But you yourself haven't WOT'd it yet, so it'll still be a new experience and amazing sound for you. Think of it like that.

[Crisp]

Originally Posted by bsamoul

Too late for the car, yes. But you yourself haven't WOT'd it yet, so it'll still be a new experience and amazing sound for you. Think of it like that.

So what are the negatives of not "breaking-in" a 335i?

I heard these cars dont even have a break in period since the engines are pushed to the max on a dyno and the cars are pushed pretty hard during PDI.

[bsamoul]

Originally Posted by Crisp

So what are the negatives of not "breaking-in" a 335i?

I heard these cars dont even have a break in period since the engines are pushed to the max on a dyno and the cars are pushed pretty hard during PDI.

That could be true. We don't know what BMW does to the engines before they get on the boat. But one thing about not breaking in an engine, is that it poses a problem of oil seals not sealing correctly causing leaks down the road on the block.

[ejazbmw]

if its a lease theres no such thing as a break in period

[John 070]

Originally Posted by Crisp

So what are the negatives of not "breaking-in" a 335i?

I heard these cars dont even have a break in period since the engines are pushed to the max on a dyno and the cars are pushed pretty hard during PDI.

After watching the NatGeo Ultimate Factories show on BMW, I lost a lot of faith in the so-called already broken-in thing and how great BMW is. It's all about driving and feel--that's what the cars excel at. They are mass-produced vehicles with a lot of little defects as we all know. I wouldn't say they don't require any break-in. It's not like a BMWs defy mechanical engineering. Besides, why do people second-guess the owner's manual?

[John 070]

Originally Posted by ejazbmw

if its a lease theres no such thing as a break in period

That's what I was thinking, too, as does everyone else. Since I didn't lease, I try not to abuse my car.