Does the e90 contact BMW electronically when condition-based service is needed?

bsjd00 · 04-09-2006, 05:44 PM

I'm just wondering if I can expect a call from my local BMW dealership saying:

"Hello, your e90 is reporting to us that it needs an oil change ..."

I see in the iDrive menu that there is a service notification area where the car apparently will transmit data without my request or knowledge.

If it really works this way (that the local dealership contacts me based on my car transmitting data to BMW) then I'd be super impressed - it's like BMW is out there taking care of me.

And I don't mean the type of calls that most other dealers make based upon estimated mileage, I mean actual condition-based notifications.

JSpira · 04-09-2006, 05:48 PM

Yes.

DallasBimmer · 04-09-2006, 06:39 PM

Is this part of BMW assist?

JSpira · 04-09-2006, 07:18 PM

Jawohl.

poldim · 04-09-2006, 09:35 PM

Yes. It was in one of the advertisements.

http://video.google.com/videoplay?do...ervice&pl=true

ward · 04-09-2006, 10:07 PM

I think that's only for the higher end cars

maybe it's a nav thing, but the 3's without nav certainly do not contact the dealer at all (mine's going in for it's 1st scheduled service on weds)

JSpira · 04-09-2006, 10:23 PM

Quote:

Originally Posted by ward

I think that's only for the higher end cars

maybe it's a nav thing, but the 3's without nav certainly do not contact the dealer at all (mine's going in for it's 1st scheduled service on weds)

Not sure what you mean by ,, higher end" cars (there are many 3ers that sell for more than a 5er for example) but this is a standard feature in the 3er's telematics unit.

And no, it's not a nav thing and 3ers without nav do contact the dealer for service.

ward · 04-09-2006, 10:26 PM

OK, well my car didn't call anybody when the service came due.......

JSpira · 04-09-2006, 10:35 PM

Quote:

Originally Posted by ward

OK, well my car didn't call anybody when the service came due.......

You do have the telematics unit, right?

ward · 04-09-2006, 10:38 PM

yeah, I just could have sworn on the ad I saw a little disclaimer about how it wasn't for the 3 (there's that tv spot with the guy in the 5 when the dealer calls into the car and schedules service with him)

I do have assist, now I'm curious as to if others are being contacted by their cars as service becomes due??? I don't really mind calling in to schedule it myself though

JSpira · 04-09-2006, 10:43 PM

Quote:

Originally Posted by ward

yeah, I just could have sworn on the ad I saw a little disclaimer about how it wasn't for the 3 (there's that tv spot with the guy in the 5 when the dealer calls into the car and schedules service with him)

I do have assist, now I'm curious as to if others are being contacted by their cars as service becomes due??? I don't really mind calling in to schedule it myself though

The car doesn't contact the owner, it contacts the dealer by sending an SMS message. I know you can manually send information - I will be delving into this in the next month or so for an upcoming article, so I what I learn about this, I will post here.

M3ti Compact · 04-09-2006, 11:24 PM

Pretty soon it'd be...

"Hello, this is your BMW service advisor. Your E90 has told us that it's been redlined 134 times in the last week, and to tell you it doesn't like you anymore...oh, and we'll be voiding your warranty"

or...

"Hello, this is the police. Your BMW has reported to us that you exceeded the speed limit by 38km/h...expect your infraction notice in your mail soon"

JSpira · 04-09-2006, 11:39 PM

Quote:

Originally Posted by M3ti Compact

Pretty soon it'd be...

"Hello, this is your BMW service advisor. Your E90 has told us that it's been redlined 134 times in the last week, and to tell you it doesn't like you anymore...oh, and we'll be voiding your warranty"

or...

"Hello, this is the police. Your BMW has reported to us that you exceeded the speed limit by 38km/h...expect your infraction notice in your mail soon"

I know you are joking, but BMW has worked very hard to ensure the privacy of owner information as well as its security. In fact, what held up SVR was developing a secure enough (512 bit) system.

Funny thing is, I could see GM via OnStar doing what you described way before BMW.

bsjd00 · 04-09-2006, 11:59 PM

Quote:

Originally Posted by JSpira

In fact, what held up SVR was developing a secure enough (512 bit) system.

Are you saying that Telematics uses 512 bit encryption when sending the SMS with the car's service data? (Not sure what you meant by SVR.)

If that's true, nice job BMW!

JSpira · 04-10-2006, 12:05 AM

Quote:

Originally Posted by bsjd00

Are you saying that Telematics uses 512 bit encryption when sending the SMS with the car's service data? (Not sure what you meant by SVR.)

If that's true, nice job BMW!

No, encrypted SMS doesn´t exist.

SVR is stolen vehicle recovery.

bsjd00 · 04-10-2006, 12:06 AM

Oh ok, well, nice job BMW anyway.

pmacino · 04-10-2006, 12:18 AM

When we took delivery of our 330i (ZPP, ZSP, ZCP, Comfort Access, No iDrive)we had to give explicit contact info that our CA double checked with us. It was communicated to us that is was for service notification/scheduling/use/service.

David328M-Sport · 04-10-2006, 12:55 AM

Isn't the entire BMW service interval indicator that has grown in sophistication with the E90 meant to let the driver know of maintenance requirements first?

I can check the status of so many functions with my iDrive, it is great. I always see when my oil change is due and I can call up when I need to check the brakes status for instance anytime.

I then call my dealer and schedule the car in when it suits me.

That is what I have done with my previous BMWs. Very easy.

carjon · 04-10-2006, 07:28 AM

One of the reasons that I don't want bmw assist. I have no interest in the car talking to my bmw dealer or anyone else about my service.
And because BMW doesn't plan or want to tell government where my car is and what i'm doing with it doesn't mean that the government won't require them to, after all since I wrote this post I must be a bad guy.

poldim · 04-10-2006, 08:11 AM

http://ad-rag.com/124840.php

This is the link to the commercial....I think. I cant see it unless I waste money.

I'm pretty sure this was the commercial with the guy singing "Wheels on the bus" when his phone rings and a service rep says its time to perform service. The video was shot in an E90.

ward · 04-10-2006, 09:25 AM

Maybe I'll ask them when I bring my car in

Thanks for the info Jspira!

JSpira · 04-10-2006, 09:26 AM

Quote:

Originally Posted by ward

Maybe I'll ask them when I bring my car in

Thanks for the info Jspira!

Sure. Let us know please what they say.

04-09-2006, 05:44 PM	#1
bsjd00 Lieutenant 38 Rep 407 Posts Drives: e90 Join Date: Dec 2005 Location: U.S. iTrader: (0)	Does the e90 contact BMW electronically when condition-based service is needed? I'm just wondering if I can expect a call from my local BMW dealership saying: "Hello, your e90 is reporting to us that it needs an oil change ..." I see in the iDrive menu that there is a service notification area where the car apparently will transmit data without my request or knowledge. If it really works this way (that the local dealership contacts me based on my car transmitting data to BMW) then I'd be super impressed - it's like BMW is out there taking care of me. And I don't mean the type of calls that most other dealers make based upon estimated mileage, I mean actual condition-based notifications.
	Appreciate 0 Tweet Quote

04-09-2006, 05:48 PM	#2
JSpira Freude am Fahren 336 Rep 5,254 Posts Drives: Fünfer, Dreier, + Join Date: Aug 2005 Location: New York, München, Wien iTrader: (1)	Yes. __________________ Freude am Fahren. Jonathan E90 2006 330xi E90 2006 325i E39 2003 530i Sport* E46 2000 328Ci* E36 1996 328iS* E36 1992 325i* E30 1991 318is E21 1982 320iS* E21 1979 320 (6-Zyl)* *retired Nominated: Most Contributing Member
	Appreciate 0 Quote

04-09-2006, 06:39 PM	#3
DallasBimmer Big D bimmer 2 Rep 90 Posts Drives: 2006 330i TiAg Join Date: Apr 2006 Location: Dallas, Texas iTrader: (0)	Is this part of BMW assist? __________________ DallasBimmer: 2006 330i Titanium Silver, Aluminum Trim,Black Leather, ZPP, CA, Folding Backseats,iDrive/Navigation,Step.
	Appreciate 0 Quote

04-09-2006, 07:18 PM	#4
JSpira Freude am Fahren 336 Rep 5,254 Posts Drives: Fünfer, Dreier, + Join Date: Aug 2005 Location: New York, München, Wien iTrader: (1)	Jawohl. __________________ Freude am Fahren. Jonathan E90 2006 330xi E90 2006 325i E39 2003 530i Sport* E46 2000 328Ci* E36 1996 328iS* E36 1992 325i* E30 1991 318is E21 1982 320iS* E21 1979 320 (6-Zyl)* *retired Nominated: Most Contributing Member
	Appreciate 0 Quote

04-09-2006, 09:35 PM	#5
poldim Vroom Vrrooooom 300 Rep 3,146 Posts Drives: 330i Join Date: Oct 2005 Location: Bay Area, CA iTrader: (2) Garage List 2006 330i Sedan [0.00] 2003 GSX-R 600 [0.00]	Yes. It was in one of the advertisements. http://video.google.com/videoplay?do...ervice&pl=true __________________ -Dmitriy 06' BMW 330i & 03' Suzuki GSX-R600 SG \| Beige Dakota \| Poplar \|\| iDrive w/MP3 \| PP \| SP \| CWP \| PDC \| Comfort \| Shades \|\| 40% Tint \| Black Line Tail Lights \| Hardwired V1 Last edited by poldim; 04-09-2006 at 09:57 PM..
	Appreciate 0 Quote

04-09-2006, 10:07 PM	#6
ward Major General 155 Rep 6,158 Posts Drives: F Join Date: May 2005 Location: T iTrader: (0)	I think that's only for the higher end cars maybe it's a nav thing, but the 3's without nav certainly do not contact the dealer at all (mine's going in for it's 1st scheduled service on weds)
	Appreciate 0 Quote

04-09-2006, 10:26 PM	#8
ward Major General 155 Rep 6,158 Posts Drives: F Join Date: May 2005 Location: T iTrader: (0)	OK, well my car didn't call anybody when the service came due.......
	Appreciate 0 Quote

04-09-2006, 10:38 PM	#10
ward Major General 155 Rep 6,158 Posts Drives: F Join Date: May 2005 Location: T iTrader: (0)	yeah, I just could have sworn on the ad I saw a little disclaimer about how it wasn't for the 3 (there's that tv spot with the guy in the 5 when the dealer calls into the car and schedules service with him) I do have assist, now I'm curious as to if others are being contacted by their cars as service becomes due??? I don't really mind calling in to schedule it myself though
	Appreciate 0 Quote

04-09-2006, 11:24 PM	#12
M3ti Compact Private First Class 8 Rep 106 Posts Drives: E36 318ti, E90 325i Join Date: Feb 2006 Location: Toronto iTrader: (0) Garage List 1995 BMW 318ti [0.00] 2006 BMW 325 [0.00]	Pretty soon it'd be... "Hello, this is your BMW service advisor. Your E90 has told us that it's been redlined 134 times in the last week, and to tell you it doesn't like you anymore...oh, and we'll be voiding your warranty" or... "Hello, this is the police. Your BMW has reported to us that you exceeded the speed limit by 38km/h...expect your infraction notice in your mail soon"
	Appreciate 0 Quote

04-10-2006, 12:06 AM	#16
bsjd00 Lieutenant 38 Rep 407 Posts Drives: e90 Join Date: Dec 2005 Location: U.S. iTrader: (0)	Oh ok, well, nice job BMW anyway.
	Appreciate 0 Quote

04-10-2006, 12:18 AM	#17
pmacino New Member 0 Rep 26 Posts Drives: '06 E90, '05 Grand Cherokee 5. Join Date: Jan 2006 Location: Seattle iTrader: (0)	When we took delivery of our 330i (ZPP, ZSP, ZCP, Comfort Access, No iDrive)we had to give explicit contact info that our CA double checked with us. It was communicated to us that is was for service notification/scheduling/use/service. __________________ '06 Monaco Blue E90 330i \| ZPP, ZSP, ZCP, Steptronic, Comfort Access
	Appreciate 0 Quote

04-10-2006, 12:55 AM	#18
David328M-Sport Brigadier General 101 Rep 3,566 Posts Drives: F30 M-Sport 328i Estoril Blue Join Date: Jun 2005 Location: Melbourne Australia iTrader: (0)	Isn't the entire BMW service interval indicator that has grown in sophistication with the E90 meant to let the driver know of maintenance requirements first? I can check the status of so many functions with my iDrive, it is great. I always see when my oil change is due and I can call up when I need to check the brakes status for instance anytime. I then call my dealer and schedule the car in when it suits me. That is what I have done with my previous BMWs. Very easy. __________________ 328i M-Sport, Estoril Blue, Carbon XP 35 Tint, front heated seats, black Dakota, Sports Suspension, Anthracite Headliner, HUD, Pro Nav, Sunroof, hk 600w, Bi-Xenon, 19" 403M wheels, Reversing Camera, DAB+, Xenon, BT Ext Connect, MST turbo intake pipe, MST Cold Air Intake, JB4 on Map 2 with Catless DP produces awesome performance in Sport.
	Appreciate 0 Quote

04-10-2006, 07:28 AM	#19
carjon First Lieutenant 7 Rep 349 Posts Drives: 328xi Sedan Join Date: Feb 2006 Location: CT iTrader: (0)	One of the reasons that I don't want bmw assist. I have no interest in the car talking to my bmw dealer or anyone else about my service. And because BMW doesn't plan or want to tell government where my car is and what i'm doing with it doesn't mean that the government won't require them to, after all since I wrote this post I must be a bad guy. __________________ 2011 328xi black on black. Nav, connect, apps, Sirius.
	Appreciate 0 Quote

04-10-2006, 08:11 AM	#20
poldim Vroom Vrrooooom 300 Rep 3,146 Posts Drives: 330i Join Date: Oct 2005 Location: Bay Area, CA iTrader: (2) Garage List 2006 330i Sedan [0.00] 2003 GSX-R 600 [0.00]	http://ad-rag.com/124840.php This is the link to the commercial....I think. I cant see it unless I waste money. I'm pretty sure this was the commercial with the guy singing "Wheels on the bus" when his phone rings and a service rep says its time to perform service. The video was shot in an E90. __________________ -Dmitriy 06' BMW 330i & 03' Suzuki GSX-R600 SG \| Beige Dakota \| Poplar \|\| iDrive w/MP3 \| PP \| SP \| CWP \| PDC \| Comfort \| Shades \|\| 40% Tint \| Black Line Tail Lights \| Hardwired V1
	Appreciate 0 Quote

04-10-2006, 09:25 AM	#21
ward Major General 155 Rep 6,158 Posts Drives: F Join Date: May 2005 Location: T iTrader: (0)	Maybe I'll ask them when I bring my car in Thanks for the info Jspira!
	Appreciate 0 Quote