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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > Canada > BJ.....real suc*



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      09-02-2008, 01:37 PM   #1
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BJ.....real suc*

my service light came on..indicating i need new oil change.
there is brake sqeaking sound whenever i accelate.

I called BJ, they set me up for sep 18th...which is the earliest date lol...'
I told them i need a loaner, she said they will give me....but she can't guarantee bmw car. I ask for bmw, she say she will give me a car but can't guarantee bmw. I said i know but I want bmw, she say she will give me car but can't guarantee......

I guess i am going to Autowest BMW. their service in BJ sucks anyways....


*dont ever get washed from there...
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      09-02-2008, 06:06 PM   #2
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can you switch dealer for service while the car is warranty?
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      09-02-2008, 06:15 PM   #3
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You can go to any dealer for service. The dealer you purchased from may give you a higher priority for a loaner car.
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      09-02-2008, 08:06 PM   #4
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I thought this thread was about something else
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      09-02-2008, 08:12 PM   #5
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Quote:
Originally Posted by Mandy View Post
I thought this thread was about something else
I know what you mean, BJ & suc in the header.
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      09-02-2008, 08:18 PM   #6
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Go to BMW store. Their service is pretty good.

I agree that BJ sucks balls man. Screw Ford Taurus lol
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      09-02-2008, 11:06 PM   #7
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yea i stopped going to BJ awhile ago...it's too far for me anyways.

booked an appoinment today in BMW Store for the Sep. 9th...they can't gurantee a BMW as well
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      09-02-2008, 11:50 PM   #8
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lol i always get a bmw loaner at the bmw store, thats cause i used to work there
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      09-02-2008, 11:55 PM   #9
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I've been told the BJ has stopped loaning bmw cars to their customers, because they have switched to a specific company that provides them with japanese cars. I believe it ends up being cheaper for them..

Does Autowest guarantee a bmw loaner. I plan to do my service with them instead, cause I don't like driving corollas for a loaner from BJ
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      09-03-2008, 12:44 AM   #10
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Brian Jessel Service " SUCK ASS"

you can make a complain with BMW Canada. "hints"
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      09-03-2008, 01:30 AM   #11
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i got a fukin red MINI for courtesy car, when i serviced my 5...
wtf? lol, i drove my sister's car instead.
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      09-03-2008, 02:49 AM   #12
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Quote:
Originally Posted by sylver View Post
i got a fukin red MINI for courtesy car, when i serviced my 5...
wtf? lol, i drove my sister's car instead.
MINI owns matrix....
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      09-03-2008, 02:50 AM   #13
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Quote:
Originally Posted by snipersix View Post
I've been told the BJ has stopped loaning bmw cars to their customers, because they have switched to a specific company that provides them with japanese cars. I believe it ends up being cheaper for them..

Does Autowest guarantee a bmw loaner. I plan to do my service with them instead, cause I don't like driving corollas for a loaner from BJ
there is always a budget guy inside....waiting to lend their cars...
all I c, hyundai sonata, toyota camry, GM grandAM, etc.........
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      09-03-2008, 02:50 AM   #14
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Quote:
Originally Posted by sylver View Post
i got a fukin red MINI for courtesy car, when i serviced my 5...
wtf? lol, i drove my sister's car instead.
Hey, at least the Mini is owned by BMW!

Last time I got a Nissan Versa from BJ!!
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      09-03-2008, 09:48 AM   #15
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I got a X3 loaner when my car was in for service at AutoWest. I think they have a decent sized BMW loaner pool and only use a rental agency when really busy.

Give them a call and ask.
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      09-03-2008, 10:11 AM   #16
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You guys are lucky. cuz here in calgary, we got shuttle bus!!
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      09-03-2008, 05:52 PM   #17
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i just brought my car in today to bj.. got a 328i.. lol. but ya.. they were gonna give me some shitty car at first.. but after i talked with my sales guy.. he got me a 328 lol
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      09-03-2008, 05:57 PM   #18
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My whole family stopped going to BJ BMW years ago. I won't even buy a car from them anymore. AutoWest has been good to me, and I'm going to make sure my father goes there when he decides to replace his E60.

I love BJ's, but I hate BJ BMW.
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      09-03-2008, 06:25 PM   #19
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my next door friend got E92 328i as a loaner while his E91 is in service from BJ.
who can explain that?
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      09-03-2008, 07:13 PM   #20
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BJ are scammer. Had several problems in the first 3 months and out of 10 visits I never got a BMW. They sell you this but never deliver. You be lucky if they don’t put a dent in your car so I check every time you go. They have so many accidents there they even have standard form for repairs. The form says you can't go to NO 1. collision and other BS.

Autowest is the best dealer in town and they do the job right the first time. You can get appointment within 48-72 hour usually and they always give you BMW loaner.

Orb
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      09-03-2008, 07:19 PM   #21
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Quote:
Originally Posted by Orb View Post
BJ are scammer. Had several problems in the first 3 months and out of 10 visits I never got a BMW. They sell you this but never deliver. You be lucky if they don’t put a dent in your car so I check every time you go. They have so many accidents there they even have standard form for repairs. The form says you can't go to NO 1. collision and other BS.

Autowest is the best dealer in town and they do the job right the first time. You can get appointment within 48-72 hour usually and they always give you BMW loaner.

Orb
good to know im doing my first service at autowest. I had enough of BJ. All they know is to rip people off.
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      09-03-2008, 07:40 PM   #22
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Quote:
Originally Posted by snipersix View Post
good to know im doing my first service at autowest. I had enough of BJ. All they know is to rip people off.
NP...they are very good to deal with on any issues and you don't wait around.

Orb
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