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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Local Forums UK Wireless charging not working unless I've missed something?

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      09-01-2019, 05:49 AM   #1
Gregus330i
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Wireless charging not working unless I've missed something?

As above, I got my new 330i yesterday and I have tried everything to get wireless charging working but it doesn't, for some reason. I put my Galaxy S10e in the tray, nothing, I switch on wifi smart share, nothing, start engine, ignition on, off, nothing!

Any ideas? Thanks
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      09-01-2019, 08:50 AM   #2
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When I had my demo unit, it was charging automatically on Galaxy S8.

Maybe there's a setting somewhere in the car where you have to enable it?
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      09-01-2019, 09:02 AM   #3
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Do you use a wireless charger elsewhere? I’ve found some phone cases can interfere with charging.
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      09-01-2019, 09:22 AM   #4
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Quote:
Originally Posted by Gregus330i View Post
As above, I got my new 330i yesterday and I have tried everything to get wireless charging working but it doesn't, for some reason. I put my Galaxy S10e in the tray, nothing, I switch on wifi smart share, nothing, start engine, ignition on, off, nothing!

Any ideas? Thanks
Excuse the obvious but presume you did actually get the wireless charge option, individually or part of the Tech pack?
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      09-01-2019, 10:14 AM   #5
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Quote:
Originally Posted by tricky6 View Post
Excuse the obvious but presume you did actually get the wireless charge option, individually or part of the Tech pack?
I got the car as a low mileage demo which has M Sport plus and comfort packs. Where the phone sits for wireless charging there's a wifi symbol on the black plastic tray, so I presume I have it
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      09-01-2019, 10:24 AM   #6
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Wireless charging is part of the Technology Package in the UK. If you have a HUD, you have wireless charging:

Technology package
BMW packages are designed to group together certain options around a particular aspect of your BMW driving experience to help make your choice of options easier. The Technology package comprises a Head-up Display, harman/kardon loudspeaker system, BMW Gesture Control, Enhanced Bluetooth with wireless charging and Wifi hotspot preparation (M Sport models) and Head-up Display, Hifi loudspeaker system, Enhanced Bluetooth with wireless charging and Wifi hotspot preparation (SE and Sport models).
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      09-01-2019, 10:32 AM   #7
tricky6
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Quote:
Originally Posted by Timbo8000 View Post
Wireless charging is part of the Technology Package in the UK. If you have a HUD, you have wireless charging:

Technology package
BMW packages are designed to group together certain options around a particular aspect of your BMW driving experience to help make your choice of options easier. The Technology package comprises a Head-up Display, harman/kardon loudspeaker system, BMW Gesture Control, Enhanced Bluetooth with wireless charging and Wifi hotspot preparation (M Sport models) and Head-up Display, Hifi loudspeaker system, Enhanced Bluetooth with wireless charging and Wifi hotspot preparation (SE and Sport models).
The other thing to look for is a USB-C socket in the (under) armrest storage compartment. This is also part of the Enhanced Bluetooth pack (which includes wireless charging). The standard car doesn't have a socket in this compartment. It is possible to order Enhanced Bluetooth as an individual option without the Tech pack but if your only factory options are Comfort and M Sport Plus you won't have wireless charge, unfortunately :-(
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      09-01-2019, 10:35 AM   #8
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Quote:
Originally Posted by Gregus330i View Post
Quote:
Originally Posted by tricky6 View Post
Excuse the obvious but presume you did actually get the wireless charge option, individually or part of the Tech pack?
I got the car as a low mileage demo which has M Sport plus and comfort packs. Where the phone sits for wireless charging there's a wifi symbol on the black plastic tray, so I presume I have it
If you don't have the tech pack, the symbol you see is actually for the BMW digital key. It's part of your comfort pack.

As an alternative to the normal key, you can use NFC via your smartphone (android only) or the BMW NFC key card to access and start the vehicle.

I have this on my car but I'm an iOS user so can't use my phone. I'm also told there's an annual subscription charge for this, though the first year is free.

It's shown here:
https://g20.bimmerpost.com/forums/sh....php?t=1564252

Hope this helps pal.
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      09-01-2019, 12:48 PM   #9
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Thanks for your help Sean and Tricky, appreciated - Yes I do have the additional USB socket under the armrest
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      09-01-2019, 01:12 PM   #10
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Quote:
Originally Posted by Gregus330i View Post
Thanks for your help Sean and Tricky, appreciated - Yes I do have the additional USB socket under the armrest
Ah, would be worth someone with a G20 checking on the USB socket thing. I'm pretty sure a standard car only has a USB socket in the compartment ahead of the gear-lever and the one under the armrest is part of Enhanced Bluetooth pack. My car hasn't yet arrived to check and I didn't order either Tech pack or Enhanced Bluetooth...
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      09-01-2019, 02:27 PM   #11
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Quote:
Originally Posted by tricky6 View Post
Quote:
Originally Posted by Gregus330i View Post
Thanks for your help Sean and Tricky, appreciated - Yes I do have the additional USB socket under the armrest
Ah, would be worth someone with a G20 checking on the USB socket thing. I'm pretty sure a standard car only has a USB socket in the compartment ahead of the gear-lever and the one under the armrest is part of Enhanced Bluetooth pack. My car hasn't yet arrived to check and I didn't order either Tech pack or Enhanced Bluetooth...
I don't have the tech pack or enhanced bluetooth either, so I'll check and get back to you.
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      09-02-2019, 01:46 AM   #12
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I don't have wireless charging, the comfort pack or technology pack but do have the USB C socket in the centre armrest.
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      09-02-2019, 02:12 AM   #13
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Quote:
Originally Posted by KMoore View Post
I don't have wireless charging, the comfort pack or technology pack but do have the USB C socket in the centre armrest.
Ah sorry, my mistake. Genius once told me there was only 1 USB socket on a standard car. Does the one in the centre armrest provide media access (music etc) or is it charge only?
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      09-02-2019, 08:49 AM   #14
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Just received an email from the dealer - Only cars with Technology Pack have wireless charging. My car doesn't have this but does have 2 USB sockets so I'll just use one of them for phone charging
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      09-02-2019, 09:30 AM   #15
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Quote:
Originally Posted by Gregus330i View Post
Just received an email from the dealer - Only cars with Technology Pack have wireless charging. My car doesn't have this but does have 2 USB sockets so I'll just use one of them for phone charging
Dealer isn't quite right, you can order the Bluetooth Enhanced option on its own. Would love to know if both sockets can be used for media or whether the armrest socket is charge only?
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      09-02-2019, 12:15 PM   #16
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Checked the USB C socket in the armrest and it can also be used for data transfer.

Last edited by KMoore; 09-02-2019 at 03:29 PM..
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      09-02-2019, 02:22 PM   #17
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I'll check both sockets tonight after work and let you know
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      09-02-2019, 04:01 PM   #18
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Quote:
Originally Posted by KMoore View Post
Checked the USB C socket in the armrest and it can also be used for data transfer.
Thanks, thats great. Not what Genius told me?! They said the armrest socket was charge only...

Now need to know if I can connect my iPhone here for charge and media content and still have Apple CarPlay working. Anyone know?
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      09-04-2019, 05:12 AM   #19
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2 media ports, 1 is standard USB by the cup holders, the other, under the armrest, is a type C. Both charge phones and play my iPod
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      09-04-2019, 07:18 PM   #20
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Quote:
Originally Posted by Gregus330i View Post
2 media ports, 1 is standard USB by the cup holders, the other, under the armrest, is a type C. Both charge phones and play my iPod
I've checked and same here.
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      09-05-2019, 04:22 PM   #21
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Quote:
Originally Posted by seanride View Post
Quote:
Originally Posted by Gregus330i View Post
2 media ports, 1 is standard USB by the cup holders, the other, under the armrest, is a type C. Both charge phones and play my iPod
I've checked and same here.
Thanks guys. Does it have an aux/3.5mm socket as well?
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      09-06-2019, 02:37 AM   #22
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Quote:
Originally Posted by tricky6 View Post
Thanks guys. Does it have an aux/3.5mm socket as well?
I don't have a 3.5mm socket at all.
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