[TucErDoc]

I have an early build of the 2019 X5 with the original idrive software. I would like to upgrade to a more up to date software. I went to my local dealer and they told me they were unable to help with this. They told me I have to wait until the OTA updates come available.

Has anyone else had this problem?

[Tenac]

Not me, I had Arrowhead BMW in PHX update mine back when the .48 update was just coming out. I will wait a bit before asking for the July one though.... Seems to be a bit more hit and miss. I'm guessing by the time I need an oil change and ask for an update the OTA will be out though...

What software level are you currently on?

[TurtleBoy]

I went to get my tires rotated and they updated iDrive while I was there. There have been a number of service actions on the X5 and to take care of some of them, iDrive needs to be updated.

[nosnoop]

Originally Posted by TucErDoc

I have an early build of the 2019 X5 with the original idrive software. I would like to upgrade to a more up to date software. I went to my local dealer and they told me they were unable to help with this. They told me I have to wait until the OTA updates come available.
Has anyone else had this problem?

Don't just request an update as if you simply want the latest version.
Instead, complain about some of the common bugs we experience in iDrive that can be fixed by iDrive updated software.

You can complain about CarPlay disconnect (even though it does not happen in mine ); it sometimes has problem reconnecting after a short stop, e.g. you stopped for grocery or a coffee. You can also complain about the occasional non-response of the BC button - I experience this glitch only once.

Complain about these issues and ask them to fix it. And hopefully, one of their solution is to update your software....

[wrickem]

What version are you running? I've also got an early build (late nov) and it was updated by the dealer in Jan when they replaced my KAFAS camera and then a couple of months ago had an OTA update to 3/2019.48 (which isn't the latest, but that's better than before) out of the blue.

Like others have said, your dealer should update it anyway but you may have to come up with "issues" .

[TucErDoc]

Originally Posted by nosnoop

Don't just request an update as if you simply want the latest version.
Instead, complain about some of the common bugs we experience in iDrive that can be fixed by iDrive updated software.

You can complain about CarPlay disconnect (even though it does not happen in mine ); it sometimes has problem reconnecting after a short stop, e.g. you stopped for grocery or a coffee. You can also complain about the occasional non-response of the BC button - I experience this glitch only once.

Complain about these issues and ask them to fix it. And hopefully, one of their solution is to update your software....

I'll do that, my appointment is tomorrow.
What is the BC button?

[dan321]

It’s the button on the left stalk that changes what is display in the instrument display. It’s marked BC.

[TucErDoc]

Originally Posted by Tenac

Not me, I had Arrowhead BMW in PHX update mine back when the .48 update was just coming out. I will wait a bit before asking for the July one though.... Seems to be a bit more hit and miss. I'm guessing by the time I need an oil change and ask for an update the OTA will be out though...

What software level are you currently on?

I'm still on 11/2018.49!

[TurtleBoy]

Originally Posted by TucErDoc

I'm still on 11/2018.49!

If you have laser lights then they will update you automatically in order to enable the cornering lights.

[OzJedi]

Originally Posted by TurtleBoy

If you have laser lights then they will update you automatically in order to enable the cornering lights.

Has anyone upgraded iDrive software without going to Dealer?
I can see option in iDrive settings and in phone app but it always says 'No upgraded software available'. I am on 2019.3.30

[TurtleBoy]

Originally Posted by OzJedi

Has anyone upgraded iDrive software without going to Dealer?
I can see option in iDrive settings and in phone app but it always says 'No upgraded software available'. I am on 2019.3.30

OTA updates have not been released. There were a couple of test ones a few months ago and nothing since. Currently you need to go to the dealer to get updated.

[wrickem]

Originally Posted by TurtleBoy

OTA updates have not been released. There were a couple of test ones a few months ago and nothing since. Currently you need to go to the dealer to get updated.

Originally Posted by OzJedi

Has anyone upgraded iDrive software without going to Dealer?
I can see option in iDrive settings and in phone app but it always says 'No upgraded software available'. I am on 2019.3.30

From my thread a few months ago it looks like I was just about the only one in NA that received an OTA update,when I started that thread I thought everyone was going to say "I got that too". Then just the other day my apps were also updated while it was sitting in my garage. Weird.

[AustinV]

Originally Posted by wrickem

From my thread a few months ago it looks like I was just about the only one in NA that received an OTA update,when I started that thread I thought everyone was going to say "I got that too". Then just the other day my apps were also updated while it was sitting in my garage. Weird.

Congratulations, you are on BMW beta-testers list Not that we are not all there in some other shape or form ... LOL

[FreddyBMW]

Originally Posted by wrickem

From my thread a few months ago it looks like I was just about the only one in NA that received an OTA update,when I started that thread I thought everyone was going to say "I got that too". Then just the other day my apps were also updated while it was sitting in my garage. Weird.

Great! So, are you still getting the latest software updates or was it an Ooops from BMW?

[Marty in NY]

Originally Posted by wrickem

Then just the other day my apps were also updated while it was sitting in my garage. Weird.

Is there a way not to get auto updates but only a notification that an update is available? Then you would know there's an update and you can decide when you want to do it or even not do it at all.

[TurtleBoy]

Originally Posted by wrickem

From my thread a few months ago it looks like I was just about the only one in NA that received an OTA update,when I started that thread I thought everyone was going to say "I got that too". Then just the other day my apps were also updated while it was sitting in my garage. Weird.

I remembered that you got an OTA and thought maybe someone from Canada. I'm pretty sure the apps are updated during the Apps and Services updates that they regularly pushed out to everyone. It is just that there doesn't seem to be any pattern as to when that update will contain the new Apps since it happens at different times for for different owners.

[TurtleBoy]

Originally Posted by Marty in Bgm

Is there a way not to get auto updates but only a notification that an update is available? Then you would know there's an update and you can decide when you want to do it or even not do it at all.

No, there isn't. Apps and Services updates are constantly being pushed out. I think I have had about 15 or so since January. In just about every case there is nothing that you can see different. Many of them were just to get you to agree to new terms and conditions. Others, who knows, you just needed to check the Data Privacy button to acknowledge it.

[Marty in NY]

Originally Posted by TurtleBoy

No, there isn't. Apps and Services updates are constantly being pushed out. I think I have had about 15 or so since January. In just about every case there is nothing that you can see different. Many of them were just to get you to agree to new terms and conditions. Others, who knows, you just needed to check the Data Privacy button to acknowledge it.

Then is the only way not to automatically get them would be to cancel the ATT cellular service?

[TurtleBoy]

Originally Posted by Marty in Bgm

Then is the only way not to automatically get them would be to cancel the ATT cellular service?

That would not be a good thing.

There would be no reason I can think of to not want the Apps and Services updates.

[Marty in NY]

Originally Posted by TurtleBoy

That would not be a good thing.

There would be no reason I can think of to not want the Apps and Services updates.

So here is what I'm thinking...through reading these posts, I have collected about 39 issues that I categorized as "software related". This includes but is not limited to issues caused by updates.

I liken this to people who complain about issues with their computers that are caused by having auto update enabled. On a computer you can choose to have it notify you that an update is available, you can then choose when or if you want it. I know with Apple you can also read what the update has in it before deciding to take it. I was hoping the X5 had the same options.

For example, if it did, and it said the update fixed an issue with maps location and you knew you weren't having that issue, you might decide to skip that update for fear it would break something you used that did work.

Another example might be that all the features you use work perfect, you're a happy camper in which case you could turn off your auto updates and live a happy life.

Yes - no? Maybe?

[wrickem]

Originally Posted by FreddyBMW

Great! So, are you still getting the latest software updates or was it an Ooops from BMW?

I'm going with "oops from BMW" because there are more recent versions out there now and I only had that one.

[TurtleBoy]

Originally Posted by Marty in Bgm

So here is what I'm thinking...through reading these posts, I have collected about 39 issues that I categorized as "software related". This includes but is not limited to issues caused by updates.

I liken this to people who complain about issues with their computers that are caused by having auto update enabled. On a computer you can choose to have it notify you that an update is available, you can then choose when or if you want it. I know with Apple you can also read what the update has in it before deciding to take it. I was hoping the X5 had the same options.

For example, if it did, and it said the update fixed an issue with maps location and you knew you weren't having that issue, you might decide to skip that update for fear it would break something you used that did work.

Another example might be that all the features you use work perfect, you're a happy camper in which case you could turn off your auto updates and live a happy life.

Yes - no? Maybe?

I would say no. I have not seen any issues brought up due to the Apps and Services updates. Those are not the same as iDrive updates. These updates deal with not only with Apps but with services such as Real Time Traffic, weather, etc.

Even with iDrive updates, I would say it would be a very foolish move to not ever take an update. On the whole, there have been very few major issues with them, maybe three or four. Other than that just little annoying things that don't matter in the long run. We all have our different priorities and what we feel is important and what we are comfortable with.