Can't log in into MyBMW in Canada

LexxM3 · 06-01-2019, 12:44 PM

Ok, BMW Canada can't figure this out. In fact, I am told, it's been escalated to BMW Munich, still nothing. 3 weeks now, right from pickup. If I enter an intentionally invalid password, it gives a different error message, one appropriate for wrong password (i.e. this is not a password issue). Clearly this is some kind of a corruption of BMW user database, but they can't figure it out.

This forum is way smarter than BMW. Any ideas?

Dex05 · 06-11-2019, 10:17 AM

Works fine for me.

LexxM3 · 06-11-2019, 12:02 PM

Quote:

Originally Posted by imdexter

Works fine for me.

Works for me now as well, discussed in another thread. It took BMW 4 weeks to figure out that the solution to this problem was for them to delete my account and for me to then recreate. Their systems corrupted their own user database and took 4 weeks to resolve for a customer. Sheesh. Anyways, works now, as well as the basics of Connected Drive app.

06-01-2019, 12:44 PM	#1
LexxM3 Colonel 1698 Rep 2,609 Posts Drives: E46M3, G05X5 Join Date: Apr 2019 Location: Waterloo, Canada iTrader: (0) Garage List 2019 X5 [0.00]	Can't log in into MyBMW in Canada Ok, BMW Canada can't figure this out. In fact, I am told, it's been escalated to BMW Munich, still nothing. 3 weeks now, right from pickup. If I enter an intentionally invalid password, it gives a different error message, one appropriate for wrong password (i.e. this is not a password issue). Clearly this is some kind of a corruption of BMW user database, but they can't figure it out. This forum is way smarter than BMW. Any ideas? Attached Images
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06-11-2019, 10:17 AM	#2
Dex05 Private First Class 29 Rep 135 Posts Drives: BMW X5 2019 - White/Beige Join Date: May 2019 Location: Toronto, Canada iTrader: (0)	Works fine for me. __________________ BMW X5 2019 - Software version 03/2021.36 Mineral White on Canberra Beige + Walknappa Leather Dashboard
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