Confort access not working well

iManu · 02-15-2019, 05:24 PM

The comfort access is not always working to lock the car. Kind of frustrating. I'm assuming it's the grime and the water that causes this malfunction? Any solution to this?

kozzi · 02-15-2019, 05:26 PM

Quote:

Originally Posted by emmanuel.yoo

The comfort access is not always working to lock the car. Kind of frustrating. I'm assuming it's the grime and the water that causes this malfunction? Any solution to this?

Make sure your smartphone and FOB are not in the same pocket. Hope this helps.

MechX3M40i · 02-15-2019, 06:19 PM

Here's what works for my X3 and two other Toyota's:

Grip with full contact with the inside of the car handle with your bare hand to unlock, give it a second if needed. Similarly, full contact using your finger with the grooved area on the car handle to lock. The responsiveness of the car may reduce if someone has very dry skin in Winter (I.e. skin less conductive). Gloved hand won't work unless your gloves are touch screen compatible. Hope this helps.

B_M_VV · 02-15-2019, 06:52 PM

Quote:

Originally Posted by emmanuel.yoo

The comfort access is not always working to lock the car. Kind of frustrating. I'm assuming it's the grime and the water that causes this malfunction? Any solution to this?

Mine had problem once so far, after using fob to unlock/lock then it worked well again. I also had camera error once, not repeatable either. I think with the big amount of electronics onboard, there will be glitches here and there, and same for other models and brands.

OttoMobilia · 02-15-2019, 07:05 PM

Quote:

Originally Posted by emmanuel.yoo

The comfort access is not always working to lock the car. Kind of frustrating. I'm assuming it's the grime and the water that causes this malfunction? Any solution to this?

I have experienced this as well the past few days on locking only.

Will keep an eye on it as well as the comments here.

Thx

teaston · 02-15-2019, 07:12 PM

Quote:

Originally Posted by emmanuel.yoo

The comfort access is not always working to lock the car. Kind of frustrating. I'm assuming it's the grime and the water that causes this malfunction? Any solution to this?

Do you just touch the ribbed part with one finger, and hold it there for a second?

johnnj · 02-15-2019, 08:34 PM

I've had problems with it, too. Sometimes if I touch or grab the handle to unlock it, it re-locks the door. It'll either work again or I need to unlock from the fob. Same thing happens with locking. Maybe works first time, maybe not. Maybe 2nd time, maybe not.

Fob is never anywhere near my phone.

I had comfort on my last car (435 GC) and my wife has had it on several X5s and the feature on those cars never did any of this. It just worked.

iManu · 02-15-2019, 10:43 PM

My phone is never in the same pocket as the key fob, I'll double check to make sure of this. Also I can unlock easily even with leather gloves. To lock is another story, even if I leave my finger on the ribbed part for 3 seconds it won't lock... but unlocking always works.

Keweenawbee · 02-15-2019, 11:14 PM

Quote:

Originally Posted by MechX3M40i

Gloved hand won't work unless your gloves are touch screen compatible. Hope this helps.

I just realized, thanks to your post, that my North Face gloves I have been wearing this winter have the e-tip on them. It may be why I haven't had any issues with locking.

CraigL · 02-16-2019, 06:19 AM

Quote:

Originally Posted by emmanuel.yoo

The comfort access is not always working to lock the car. Kind of frustrating. I'm assuming it's the grime and the water that causes this malfunction? Any solution to this?

My 2019 does the same. Sometimes it simply will not work to lock -- I can see the indicator on the door actually rise UP when I touch the ribbed section on any door handle.

Our 2018 440GC worked perfectly, as did our 2015 X3 + 328. It's just this 2019 that seems to be fickle.

02-15-2019, 05:24 PM	#1
iManu First Lieutenant 142 Rep 320 Posts Drives: 2018 X3M40i Join Date: Oct 2015 Location: Montreal iTrader: (0)	Confort access not working well The comfort access is not always working to lock the car. Kind of frustrating. I'm assuming it's the grime and the water that causes this malfunction? Any solution to this?
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02-15-2019, 06:19 PM	#3
MechX3M40i Lieutenant Colonel 1006 Rep 1,727 Posts Drives: X3 M40i Blue/Cognac Join Date: Oct 2018 Location: MidWest USA iTrader: (0)	Here's what works for my X3 and two other Toyota's: Grip with full contact with the inside of the car handle with your bare hand to unlock, give it a second if needed. Similarly, full contact using your finger with the grooved area on the car handle to lock. The responsiveness of the car may reduce if someone has very dry skin in Winter (I.e. skin less conductive). Gloved hand won't work unless your gloves are touch screen compatible. Hope this helps.
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02-15-2019, 08:34 PM	#7
johnnj Private First Class 107 Rep 157 Posts Drives: 2021 X3 M40i Join Date: Jul 2018 Location: New Jersey iTrader: (0)	I've had problems with it, too. Sometimes if I touch or grab the handle to unlock it, it re-locks the door. It'll either work again or I need to unlock from the fob. Same thing happens with locking. Maybe works first time, maybe not. Maybe 2nd time, maybe not. Fob is never anywhere near my phone. I had comfort on my last car (435 GC) and my wife has had it on several X5s and the feature on those cars never did any of this. It just worked.
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02-15-2019, 10:43 PM	#8
iManu First Lieutenant 142 Rep 320 Posts Drives: 2018 X3M40i Join Date: Oct 2015 Location: Montreal iTrader: (0)	My phone is never in the same pocket as the key fob, I'll double check to make sure of this. Also I can unlock easily even with leather gloves. To lock is another story, even if I leave my finger on the ribbed part for 3 seconds it won't lock... but unlocking always works.
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