How to nicely tell the dealer NOT to wash my car during service?

aerokubectl · 01-30-2019, 01:34 PM

Yeah I dont trust them and the way they wash cars at the dealer. They will probably give me a ton of swirl marks. So far I've been detailing/washing my own car weekly and its been swirl and defect free.

I'm going in for the 1200 mile service but I 100% do not want them to wash my car. Just do their thing and leave my car alone.

Whats the nicest possible way to get this point across?

I'm queuing this up. "Please do NOT wash my car".

CosmosMpower · 01-30-2019, 01:35 PM

You're the customer just tell your SA to not run it through the wash. Or tell them you'll kidnap them and dump them in Mexico if they do.

jasonF30 · 01-30-2019, 01:39 PM

This is a common request. They should be used to it. Make sure they write "DO NOT WASH"
Multiple times all over your service order.

ContactPatch · 01-30-2019, 01:46 PM

The nicest way possible is: you wash my car, I break your knee caps, period!

nioh_lbbm2 · 01-30-2019, 01:52 PM

On top of telling the SA to not wash the car, I print out a couple pages with big bold "DO NO WASH" and tape them on the wheel and on the dash.

My dealer also has their own laminated DO NOT WASH sign that they'll put in your car when you request no wash but I always bring mine just in case they don't have any available.

detroitm2 · 01-30-2019, 02:05 PM

Just tell them not to wash it. People ask for this all the time. They put a sign in your front window letting the service staff know not to wash it.

My SA even asked me specifically when I brought it in.

Trapperj · 01-30-2019, 02:10 PM

My car has allergies. Please don’t wash it...don’t rub on it....try not to do more than just look at it.

doughboy · 01-30-2019, 02:14 PM

I always put a letter sized note on the dashboard saying please don't wash.

Had too many times when the note on paperwork isn't read by the wash boy...

They can't comprehend why anyone would turn down a free wash.

aerokubectl · 01-30-2019, 02:23 PM

Phew!! I'm glad to hear that this is a common request. If it was my ct200 I would welcome the wash because I literally do not care, but if these guys add swirls i'm going to die inside...or ask them to correct it.

Thanks gents. I'm going to print out a bunch of DO NOT WASH papers at work and bring them in!

doughboy · 01-30-2019, 02:45 PM

Got one here I use, attached pdf

aerokubectl · 01-30-2019, 02:52 PM

Quote:

Originally Posted by doughboy

Got one here I use, attached pdf

You are the maN!!!

Juicehead · 01-30-2019, 02:53 PM

Would you guys recommend telling them not to wash it at delivery as well?

monochrom3 · 01-30-2019, 03:07 PM

I have something like this, in addition to asking them not to wash

grinch · 01-30-2019, 04:58 PM

In oil services I always ask not to wash the car. When I buy the new car I ask them to wash by hand

orangeglim · 01-30-2019, 05:44 PM

I'm not sure why this is a big deal? Every time I go there, I ask:

"Hey, do you all wash the car when you're done? If so, please don't."

I assume they hear this often enough from other people that it's never been a big deal. My old service advisor would write "NO WASH" two or three times on every piece of paper that goes in the car.

jasonF30 · 01-30-2019, 06:34 PM

Quote:

Originally Posted by doughboy

Got one here I use, attached pdf

AMAZING! I love it! Printed a few out.

Quote:

Originally Posted by Juicehead

Would you guys recommend telling them not to wash it at delivery as well?

I told my dealer not to wash the car when I pick it up at delivery. Goes straight to a detailer and PPF. At pick up it will be a little dirty but not too bad that you cant inspect it.

Ceramic Rabbit · 01-30-2019, 06:59 PM

just ask them not to wash it lmao saves them a ton of time they won't complain

Quietmind · 01-30-2019, 11:45 PM

Every new car I have purchased I have asked for a few things. 1. Perform no dealer prep to the exterior of the car 2. No front license plate bracket drilled in/installed 3. No test drives or non essential personnel inside the car. They have all been more than happy to comply with those requests. I highly recommend going this route. Pulling off the large paint protection white vinyl is surprisingly therapeutic and satisfying. I have had great success avoiding initial paint swirls and scratches by asking for these things. Turns out that the manufacturers actually do a decent job painting their vehicles. They just get screwed up by people using improper cleaning and handling techniques prior to delivery

robmx · 01-31-2019, 09:59 AM

My dealer has large laminated A4 'Do not wash' signs they drop on the dash and mark up the job sheets accordingly. I think it's something a lot of dealers are becoming more used to now.

I still always take the complimentary interior vac though!

CosmosMpower · 01-31-2019, 01:50 PM

Quote:

Originally Posted by doughboy

Got one here I use, attached pdf

LOL your car will prob come back keyed here if you put that in the window

infinitekidM2C · 01-31-2019, 03:03 PM

note on dash because who knows if they communicate with the service folks properly. since i had a black car this was a MUST

Spun Crankhub · 01-31-2019, 03:12 PM

Just say you are very particular about the products you wash your vehicle with.

01-30-2019, 01:34 PM	#1
aerokubectl Major 909 Rep 1,017 Posts Drives: M2C Join Date: Apr 2018 Location: SoCal iTrader: (0)	How to nicely tell the dealer NOT to wash my car during service? Yeah I dont trust them and the way they wash cars at the dealer. They will probably give me a ton of swirl marks. So far I've been detailing/washing my own car weekly and its been swirl and defect free. I'm going in for the 1200 mile service but I 100% do not want them to wash my car. Just do their thing and leave my car alone. Whats the nicest possible way to get this point across? I'm queuing this up. "Please do NOT wash my car".
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01-30-2019, 01:35 PM	#2
CosmosMpower Brigadier General 2051 Rep 3,714 Posts Drives: F87c, GT3, MK7 GTI Join Date: Apr 2011 Location: Frisco, TX iTrader: (1)	You're the customer just tell your SA to not run it through the wash. Or tell them you'll kidnap them and dump them in Mexico if they do.
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01-30-2019, 01:39 PM	#3
jasonF30 Second Lieutenant 73 Rep 252 Posts Drives: 2019 M2 Competition Join Date: Feb 2013 Location: Toronto iTrader: (0)	This is a common request. They should be used to it. Make sure they write "DO NOT WASH" Multiple times all over your service order. __________________ 2019 M2 Competition \| LBB \| Manual 2014 335i F30 xDrive MSport (bye) 1988 535i E28 (RIP)
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01-30-2019, 01:46 PM	#4
ContactPatch Major 2139 Rep 1,329 Posts Drives: It's Quick! Join Date: Sep 2018 Location: Idaho iTrader: (0)	The nicest way possible is: you wash my car, I break your knee caps, period!
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01-30-2019, 01:52 PM	#5
nioh_lbbm2 Lieutenant Colonel 1717 Rep 1,899 Posts Drives: M2 Join Date: Mar 2018 Location: California iTrader: (0)	On top of telling the SA to not wash the car, I print out a couple pages with big bold "DO NO WASH" and tape them on the wheel and on the dash. My dealer also has their own laminated DO NOT WASH sign that they'll put in your car when you request no wash but I always bring mine just in case they don't have any available.
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01-30-2019, 02:05 PM	#6
detroitm2 Colonel 2429 Rep 2,526 Posts Drives: 2018 M2 Join Date: Aug 2018 Location: Michigan iTrader: (2) Garage List 2018 BMW M2 [0.00]	Just tell them not to wash it. People ask for this all the time. They put a sign in your front window letting the service staff know not to wash it. My SA even asked me specifically when I brought it in.
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01-30-2019, 02:10 PM	#7
Trapperj Second Lieutenant 100 Rep 206 Posts Drives: M2C Join Date: Jun 2008 Location: East Tennessee iTrader: (0)	My car has allergies. Please don’t wash it...don’t rub on it....try not to do more than just look at it.
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01-30-2019, 02:14 PM	#8
doughboy Major General 1545 Rep 8,970 Posts Drives: 2018 M2 Comp 6MT Join Date: Jan 2009 Location: UK iTrader: (2)	I always put a letter sized note on the dashboard saying please don't wash. Had too many times when the note on paperwork isn't read by the wash boy... They can't comprehend why anyone would turn down a free wash.
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01-30-2019, 02:23 PM	#9
aerokubectl Major 909 Rep 1,017 Posts Drives: M2C Join Date: Apr 2018 Location: SoCal iTrader: (0)	Phew!! I'm glad to hear that this is a common request. If it was my ct200 I would welcome the wash because I literally do not care, but if these guys add swirls i'm going to die inside...or ask them to correct it. Thanks gents. I'm going to print out a bunch of DO NOT WASH papers at work and bring them in!
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01-30-2019, 02:53 PM	#12
Juicehead Lieutenant 100 Rep 562 Posts Drives: Raptor Join Date: Sep 2010 Location: Tampa, FL iTrader: (3)	Would you guys recommend telling them not to wash it at delivery as well?
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01-30-2019, 03:07 PM	#13
monochrom3 Former P-Car Owner 272 Rep 237 Posts Drives: 2018 M2 (TBD) Join Date: Nov 2009 Location: Austin iTrader: (0)	I have something like this, in addition to asking them not to wash Attached Images __________________ 2018 BMW M2, Orange wrapped!, Journal 1999 BMW M3, Cosmos Black, S54 swapped
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01-30-2019, 04:58 PM	#14
grinch Private First Class 124 Rep 124 Posts Drives: 330d Join Date: Mar 2011 Location: Spain iTrader: (0)	In oil services I always ask not to wash the car. When I buy the new car I ask them to wash by hand
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01-30-2019, 05:44 PM	#15
orangeglim Lieutenant 345 Rep 442 Posts Drives: 2019 M2C Join Date: May 2016 Location: NC iTrader: (0) Garage List 2019 M2C [0.00]	I'm not sure why this is a big deal? Every time I go there, I ask: "Hey, do you all wash the car when you're done? If so, please don't." I assume they hear this often enough from other people that it's never been a big deal. My old service advisor would write "NO WASH" two or three times on every piece of paper that goes in the car.
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01-30-2019, 06:59 PM	#17
Ceramic Rabbit Second Lieutenant 86 Rep 221 Posts Drives: 2005 Honda Accord V6 Hybrid Join Date: Aug 2016 Location: Washington, DC iTrader: (0)	just ask them not to wash it lmao saves them a ton of time they won't complain
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01-30-2019, 11:45 PM	#18
Quietmind Private 87 Rep 72 Posts Drives: 2019 M2C 6MT Join Date: Sep 2018 Location: New York iTrader: (0) Garage List 2019 Mercedes Gelan ... [0.00] 2019 BMW M2 [0.00] 2016 Audi S3 [0.00] 2011 Land Rover LR4 [0.00] 2009 Nissan GT-R [0.00] 2006 Porsche 997 C2S [0.00]	Every new car I have purchased I have asked for a few things. 1. Perform no dealer prep to the exterior of the car 2. No front license plate bracket drilled in/installed 3. No test drives or non essential personnel inside the car. They have all been more than happy to comply with those requests. I highly recommend going this route. Pulling off the large paint protection white vinyl is surprisingly therapeutic and satisfying. I have had great success avoiding initial paint swirls and scratches by asking for these things. Turns out that the manufacturers actually do a decent job painting their vehicles. They just get screwed up by people using improper cleaning and handling techniques prior to delivery
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01-31-2019, 09:59 AM	#19
robmx Private 47 Rep 89 Posts Drives: M2 Join Date: Jun 2018 Location: United Kingdom iTrader: (0)	My dealer has large laminated A4 'Do not wash' signs they drop on the dash and mark up the job sheets accordingly. I think it's something a lot of dealers are becoming more used to now. I still always take the complimentary interior vac though!
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01-31-2019, 03:03 PM	#21
infinitekidM2C Major General 4207 Rep 5,728 Posts Drives: 2019 M2 Competition Join Date: Nov 2007 Location: Orange County, CA iTrader: (4) Garage List 2019 M2 COMPETITION [9.50] 2008 135i (my old car) [7.39]	note on dash because who knows if they communicate with the service folks properly. since i had a black car this was a MUST
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01-31-2019, 03:12 PM	#22
Spun Crankhub Major General 965 Rep 5,032 Posts Drives: 15 F82 SOLD Join Date: Feb 2012 Location: San Jose, CA iTrader: (63)	Just say you are very particular about the products you wash your vehicle with.
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