mygarage.bmwusa.com

denniss · 10-29-2018, 06:12 AM

Is it broken for anyone else ? Couldn't login since Friday.

jra0113 · 10-29-2018, 06:23 AM

Quote:

Originally Posted by denniss

Is it broken for anyone else ? Couldn't login since Friday.

Been down since yesterday

denniss · 10-29-2018, 06:24 AM

Quote:

Originally Posted by jra0113

Quote:

Originally Posted by denniss

Is it broken for anyone else ? Couldn't login since Friday.

Been down since yesterday

Thanx

MikeElmendorf · 10-29-2018, 06:52 AM

Yes. It has been down here as well. I miss being able to see that our new X5 is still in “Quality Check,” for a whole month now.

I at least can be assured they will be quite sure of the quality by the time it gets here.

denniss · 10-29-2018, 06:55 AM

Quote:

Originally Posted by MikeElmendorf

Yes. It has been down here as well. I miss being able to see that our new X5 is still in "Quality Check," for a whole month now.

I at least can be assured they will be quite sure of the quality by the time it gets here.

🤣🤣

maze446 · 10-29-2018, 08:32 AM

This is back up for me at least. Still says "Quality check" but the phone line tells me "Waiting to be released to the carrier".

****** · 10-29-2018, 08:43 AM

Mine is back up. Just happened. Still says “production begins” but I called earlier and it’s supposed to be finished day after tomorrow...

denniss · 10-29-2018, 08:45 AM

Quote:

Originally Posted by maze446

This is back up for me at least. Still says "Quality check" but the phone line tells me "Waiting to be released to the carrier".

same, i see it up now. I did email them about the site being down.

wjakridgeii · 10-29-2018, 09:13 AM

After watching it sit in quality check for a month you can watch it sit at the port for another month as they fix the stop sale items.

nyfinest25 · 10-29-2018, 09:47 AM

It's working now

maze446 · 10-29-2018, 05:22 PM

I think this build status tracker thing is a great idea, but it suffers from terrible execution. For example:

1. Tracker Website: My car is in "quality check";

2. BMW Genius (live person): My car is "being assembled" and that's all they can see; and

3. Automated Phone line: My car is "complete and waiting to be released to the carrier" (it's been giving me this message since Saturday morning).

Each one of these was checked within a span of 5 minutes. If you are going to create a tracker, you know damn well that obsessive compulsive people like me are going to be using it (a lot). I can understand if the system isn't in real time, but how do you get three responses ranging from "it's being built" to "it's done and waiting to be shipped".

denniss · 10-29-2018, 05:31 PM

Quote:

Originally Posted by maze446

I think this build status tracker thing is a great idea, but it suffers from terrible execution. For example:

1. Tracker Website: My car is in "quality check";

2. BMW Genius (live person): My car is "being assembled" and that's all they can see; and

3. Automated Phone line: My car is "complete and waiting to be released to the carrier" (it's been giving me this message since Saturday morning).

Each one of these was checked within a span of 5 minutes. If you are going to create a tracker, you know damn well that obsessive compulsive people like me are going to be using it (a lot). I can understand if the system isn't in real time, but how do you get three responses ranging from "it's being built" to "it's done and waiting to be shipped".

And me. Hahahah

ILM_X5 · 10-29-2018, 05:47 PM

+1

Cougarcruiser · 10-29-2018, 06:38 PM

The web tracker shows I am in Quality Control. Went through all the gates yesterday or today.

The phone line says it is in Production. Nothing more than that.

The phone always said I would be done on 10/29. I guess that doesn't mean getting out of Quality Control!

MikeElmendorf · 10-29-2018, 06:40 PM

Well, I’m out of quality checking and assigned to a carrier. Might they have been addressing stop sale items at the factory during quality check?

Not in a rush anyway. Our 2016 X5 lease ends 12/24 so anytime between then and 11/24 when final payment is made is fine.

Jrunr · 10-29-2018, 11:55 PM

It keeps saying that my VIN is invalid...

Cougarcruiser · 10-30-2018, 08:00 AM

Quote:

Originally Posted by MikeElmendorf

Well, I’m out of quality checking and assigned to a carrier. Might they have been addressing stop sale items at the factory during quality check?

Not in a rush anyway. Our 2016 X5 lease ends 12/24 so anytime between then and 11/24 when final payment is made is fine.

How long were you in the qc phase?

maze446 · 10-30-2018, 08:36 AM

Quote:

Originally Posted by Jrunr

It keeps saying that my VIN is invalid...

I read somewhere on here that the online tracking website does not work for non-US vehicles.

mnx5er · 10-30-2018, 06:15 PM

If Dominos used this you would eat your pizza before they showed it as delivered.

Jrunr · 10-31-2018, 01:14 AM

Quote:

Originally Posted by maze446

I read somewhere on here that the online tracking website does not work for non-US vehicles.

Its a US spec vehicle. It's just being delivered to Germany...

hcastudillo · 10-31-2018, 11:41 PM

Quote:

Originally Posted by Jrunr

Quote:

Originally Posted by maze446

I read somewhere on here that the online tracking website does not work for non-US vehicles.

Its a US spec vehicle. It's just being delivered to Germany...

Doesn't matter....I posted about this a while ago on here. Only your CA can provide you updates through the BMW AG system.

Jrunr · 11-01-2018, 12:48 AM

Quote:

Originally Posted by hcastudillo

Doesn't matter....I posted about this a while ago on here. Only your CA can provide you updates through the BMW AG system.

Ok. Thank you.

10-29-2018, 06:12 AM	#1
denniss Captain 392 Rep 769 Posts Drives: BMW Join Date: Oct 2015 Location: NJ iTrader: (0)	mygarage.bmwusa.com Is it broken for anyone else ? Couldn't login since Friday. __________________ 2022 x4mc (gone) 2019 X5 40i M-Sport (gone) 2016 X5 35i M-Sport (gone)
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10-29-2018, 06:52 AM	#4
MikeElmendorf Captain 794 Rep 661 Posts Drives: 2022 BMW X5/2024 i5 M60 Join Date: Jul 2017 Location: Albany, NY iTrader: (0)	Yes. It has been down here as well. I miss being able to see that our new X5 is still in “Quality Check,” for a whole month now. I at least can be assured they will be quite sure of the quality by the time it gets here.
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10-29-2018, 08:32 AM	#6
maze446 Second Lieutenant 157 Rep 282 Posts Drives: 2019 X5 50i Join Date: Oct 2015 Location: Chicago iTrader: (0)	This is back up for me at least. Still says "Quality check" but the phone line tells me "Waiting to be released to the carrier".
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10-29-2018, 08:43 AM	#7
****** Banned 2085 Rep 1,688 Posts Drives: 2019 X5 Msport Join Date: Jun 2011 Location: Greenville, SC iTrader: (0)	Mine is back up. Just happened. Still says “production begins” but I called earlier and it’s supposed to be finished day after tomorrow...
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10-29-2018, 09:13 AM	#9
wjakridgeii Private First Class 71 Rep 159 Posts Drives: 2019 X5 Join Date: Jun 2018 Location: Oregon iTrader: (0)	After watching it sit in quality check for a month you can watch it sit at the port for another month as they fix the stop sale items.
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10-29-2018, 09:47 AM	#10
nyfinest25 Private 33 Rep 94 Posts Drives: 2016 X5 Join Date: Oct 2018 Location: NY iTrader: (0)	It's working now
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10-29-2018, 05:22 PM	#11
maze446 Second Lieutenant 157 Rep 282 Posts Drives: 2019 X5 50i Join Date: Oct 2015 Location: Chicago iTrader: (0)	I think this build status tracker thing is a great idea, but it suffers from terrible execution. For example: 1. Tracker Website: My car is in "quality check"; 2. BMW Genius (live person): My car is "being assembled" and that's all they can see; and 3. Automated Phone line: My car is "complete and waiting to be released to the carrier" (it's been giving me this message since Saturday morning). Each one of these was checked within a span of 5 minutes. If you are going to create a tracker, you know damn well that obsessive compulsive people like me are going to be using it (a lot). I can understand if the system isn't in real time, but how do you get three responses ranging from "it's being built" to "it's done and waiting to be shipped".
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10-29-2018, 05:47 PM	#13
ILM_X5 Second Lieutenant 208 Rep 294 Posts Drives: 2024 X5 M60i Join Date: Oct 2018 Location: Surf City, NC iTrader: (0)	+1 __________________ '13 Raptor (sold); '14 Raptor (sold); '15 A6 Quattro (sold); '19 X5 xDrive 40i (sold); '20 4Runner TRD Pro (sold), '22 MDX A-Spec (sold); '22 MDX A-Spec (sold); '24 X5 M60i
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10-29-2018, 06:38 PM	#14
Cougarcruiser Enlisted Member 17 Rep 34 Posts Drives: Looking for an x5 Join Date: Aug 2018 Location: Seattle, WA iTrader: (0)	The web tracker shows I am in Quality Control. Went through all the gates yesterday or today. The phone line says it is in Production. Nothing more than that. The phone always said I would be done on 10/29. I guess that doesn't mean getting out of Quality Control!
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10-29-2018, 06:40 PM	#15
MikeElmendorf Captain 794 Rep 661 Posts Drives: 2022 BMW X5/2024 i5 M60 Join Date: Jul 2017 Location: Albany, NY iTrader: (0)	Well, I’m out of quality checking and assigned to a carrier. Might they have been addressing stop sale items at the factory during quality check? Not in a rush anyway. Our 2016 X5 lease ends 12/24 so anytime between then and 11/24 when final payment is made is fine.
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10-29-2018, 11:55 PM	#16
Jrunr Captain 188 Rep 602 Posts Drives: 2019 BMW X5 M40i - G05 Join Date: Oct 2018 Location: Savannah, GA iTrader: (0)	It keeps saying that my VIN is invalid...
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10-30-2018, 06:15 PM	#19
mnx5er Captain 565 Rep 835 Posts Drives: 2015 BMW X5 3.5i Join Date: Feb 2016 Location: Minneapolis, MN iTrader: (0)	If Dominos used this you would eat your pizza before they showed it as delivered.
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