Dealer Screwed UP!

bout2k · 03-15-2006, 09:55 PM

I posted a few weeks ago that I was going to pick up my 330i from the dealer on the 28th. I get a call that morning saying that someone made a mistake and my car was shipped to Arizona and I'm in California.

The dealer was very upset about this error. I asked for my deposit back since they did not have my car. They offered to give me any 330 or 325 on the lot at invoice. I did not like any of the cars on the lot. (color, no navigation, comfort access, etc).

I was kind of torn between the 3 series and the 5 series when I first started shopping. The dealer had a 525 on the lot with all the options that I wanted except for the xenon head lights. (I wish he had a 530 on the lot) To make a long story short I talked the dealer into giving me the car at invoice. They didn't want to give me the 5 series at invoice only the 3. After talking to the GM they let me have it.

The only thing I am dissappointed in is the headlights. It takes an H7 Halogen bulb. I called the dealler to upgrade to the xenons and they told me it was very difficult and it would cost me 4,000 dollars.

Can I buy the H7 bulb that has the bright white blue color? I hate this yellow color.

Thanks

RGRAY · 03-15-2006, 10:06 PM

Quote:

Originally Posted by bout2k

I posted a few weeks ago that I was going to pick up my 330i ...The dealer had a 525 on the lot with all the options that I wanted ...

Why couldn't you just wait for your car?

The 330 would have been A LOT more fun than the heavier slower 525.

The main thing is that you're happy.

DavE90 · 03-15-2006, 11:14 PM

Wow!! How many more days to wait for your car? If they gave you the other car at invoice makes it look like the car wasn't even in the US.

0700700 · 03-15-2006, 11:16 PM

expect to pay around 3k , search for a dealer

or get sylvania bulbs

bout2k · 03-15-2006, 11:28 PM

I basically had to wait for a new car to come. They didn't have a 530 or a 330 on the lot or anywhere close with the options I wanted. Black Metallic on black, comfort access, navigation, premium, sport package, and heated seats.My 330 was shipped to Arizona and sold to another customer.

This all happened at East Bay BMW in Pleasanton. Sales person is Mike.

BTW, I was torn between the 3 series and the 5 series in the beginning. Even after I placed my order I was still thinking about the 5 series. I was driving my wife crazy. I think I made the right decision.

Chesmu · 03-15-2006, 11:30 PM

wow... that's strange. AZ 's not that far from Cali.

magmd · 03-16-2006, 12:01 AM

sorry to hear about the mishap...

sounds kinda fishy though...shipped and sold by mistake

that is some weird mix up. Well...at least you found something you like. Good luck!

shimshimhada · 03-16-2006, 12:04 AM

You should have asked for a M3 for invoice.

David328M-Sport · 03-16-2006, 12:06 AM

Depends on your situation, but I too would have waited for the car, speced to my exacting requirements.

Would it not have taken a couple of days to 1 week to truck it over to your dealer?

Anyway, the main thing is that you are happy so enjoy your new 525 at what seems to be a great price.

SnEeKy4LiFe · 03-16-2006, 12:34 AM

same thing happen to me, my car was shipped to maui by mistake and it took them 1 week to get it back... and it was the stupid :mad: matson fault.. but was able to get my car... one week later... good choice with the 5.. but make sure to check the oil line on the bottom of the car, i talk to one of the tech guy and he said there a oil leak problem, the cause is a O ring that cost 10 cent but they tax u more to fix it..

puck724 · 03-16-2006, 01:41 AM

he said that it was shipped wrong and then sold to another customer.

"My 330 was shipped to Arizona and sold to another customer."

shragon · 03-16-2006, 03:18 AM

man, how sucky. well, glad you're somewhat happy with the e60.

LEDZEP · 03-16-2006, 06:08 AM

I don't see where the OP said it was actually sold to another customer, just shipped to AZ. If it was just a shipping mistake, I would have waited for them to truck it back (making them use a covered truck and not putting a single mile on it). Then I would have made them give me tons of freebies. If it was in fact sold to someone else, I think I would go ballistic.

Good luck with the 5 Series, since it sounds like you wanted that anyway.

davinet78 · 03-16-2006, 06:10 AM

if you are happy then im glad for you
congratulations and enjoy

Neurorad · 03-16-2006, 08:26 AM

Dealer screwed you, I bet. "Shipped to the wrong dealer, and sold to someone else"...BS.

Buy your next car at another dealer.

vladinecko · 03-16-2006, 08:46 AM

it almost seems like someone in AZ was willing to pay a hefty premium over invoice just to get a car with your specs without having to wait for it. that would also explain why it was re-sold so fast. you know how dealers call around and look for cars that match your specs to possibly get it to you sooner? i think that's what happened and your dealership must have had a good deal of profit off of it too.

i'd be gone from there and spread the word to all my friends...

Bimmerista · 03-16-2006, 11:02 AM

Congratulations on your 5 Series.

I for one an not a conspiracy theorist and would recommend you think twice before leaping to conclusions based upon mere speculation. After all, the dealer did accomodate you and gave you a good price on another car.

While it is possible that indeed there was no mistake and another dealer made off with your car for nother customer who paid over invoice, in the end I would choose not to presume bad faith. After all you are happy with the car that you were considering to beginn with.

LEDZEP · 03-16-2006, 02:17 PM

You Canadians are always giving people the benefit of the doubt. You'll never achieve world domination if you keep up that attitude!

RGRAY · 03-16-2006, 02:48 PM

Quote:

Originally Posted by LEDZEP

You Canadians are always giving people the benefit of the doubt. You'll never achieve world domination if you keep up that attitude!

puck724 · 03-16-2006, 03:03 PM

Quote:

Originally Posted by LEDZEP

I don't see where the OP said it was actually sold to another customer, just shipped to AZ. .

Quote:

Originally Posted by bout2k

I basically had to wait for a new car to come. They didn't have a 530 or a 330 on the lot or anywhere close with the options I wanted. Black Metallic on black, comfort access, navigation, premium, sport package, and heated seats.My 330 was shipped to Arizona and sold to another customer.
This all happened at East Bay BMW in Pleasanton. Sales person is Mike.

BTW, I was torn between the 3 series and the 5 series in the beginning. Even after I placed my order I was still thinking about the 5 series. I was driving my wife crazy. I think I made the right decision.

it sems like liked the 5 anyway. it was fate..hahaaaa

stressdoc · 03-16-2006, 03:22 PM

Vlad is right, another dealer (the one in AZ) offered big $ to get his (bout2k's) car because he (AZ dealer) had a hot buyer, or some big problem came up that he had to solve.

The CA dealer made out well selling a 525. Sounds like everyone ended up happy except for E90Post, because we now stand to lose bout2k to the E60post list...

LEDZEP · 03-16-2006, 03:29 PM

Quote:

Originally Posted by puck724

it sems like liked the 5 anyway. it was fate..hahaaaa

True enough. I'm glad it seems to have worked out for him, it's just scary that a dealer can "trade" a preordered sold vehicle. Probably wound up in Snotsdale.

03-15-2006, 09:55 PM	#1
bout2k New Member 0 Rep 9 Posts Drives: 2006 330i Black SM Join Date: Feb 2006 Location: Manteca, CA iTrader: (0)	Dealer Screwed UP! I posted a few weeks ago that I was going to pick up my 330i from the dealer on the 28th. I get a call that morning saying that someone made a mistake and my car was shipped to Arizona and I'm in California. The dealer was very upset about this error. I asked for my deposit back since they did not have my car. They offered to give me any 330 or 325 on the lot at invoice. I did not like any of the cars on the lot. (color, no navigation, comfort access, etc). I was kind of torn between the 3 series and the 5 series when I first started shopping. The dealer had a 525 on the lot with all the options that I wanted except for the xenon head lights. (I wish he had a 530 on the lot) To make a long story short I talked the dealer into giving me the car at invoice. They didn't want to give me the 5 series at invoice only the 3. After talking to the GM they let me have it. The only thing I am dissappointed in is the headlights. It takes an H7 Halogen bulb. I called the dealler to upgrade to the xenons and they told me it was very difficult and it would cost me 4,000 dollars. Can I buy the H7 bulb that has the bright white blue color? I hate this yellow color. Thanks
	Appreciate 0 Tweet Quote

03-15-2006, 11:14 PM	#3
DavE90 Bimmer Fan & S FL Realtor 22 Rep 129 Posts Drives: 2006 330i Join Date: Jan 2006 Location: Miami, FL iTrader: (0)	Wow!! How many more days to wait for your car? If they gave you the other car at invoice makes it look like the car wasn't even in the US. __________________ Miami Homes E90 330i Jet Black, Terra Leather, Comfort Access, Premium and Sport Packages
	Appreciate 0 Quote

03-15-2006, 11:16 PM	#4
0700700 Major 81 Rep 1,055 Posts Drives: 745li / cls 55 Join Date: Dec 2005 Location: BG iTrader: (0)	expect to pay around 3k , search for a dealer or get sylvania bulbs __________________ 2007 CLS55 AMG / 2003 BMW 745Li
	Appreciate 0 Quote

03-15-2006, 11:28 PM	#5
bout2k New Member 0 Rep 9 Posts Drives: 2006 330i Black SM Join Date: Feb 2006 Location: Manteca, CA iTrader: (0)	I basically had to wait for a new car to come. They didn't have a 530 or a 330 on the lot or anywhere close with the options I wanted. Black Metallic on black, comfort access, navigation, premium, sport package, and heated seats.My 330 was shipped to Arizona and sold to another customer. This all happened at East Bay BMW in Pleasanton. Sales person is Mike. BTW, I was torn between the 3 series and the 5 series in the beginning. Even after I placed my order I was still thinking about the 5 series. I was driving my wife crazy. I think I made the right decision.
	Appreciate 0 Quote

03-15-2006, 11:30 PM	#6
Chesmu Brigadier General 89 Rep 3,011 Posts Drives: 2013 X6 Join Date: Dec 2005 Location: Phoenix,AZ iTrader: (2) Garage List 2006 330i [0.00] 2006 330i [0.00]	wow... that's strange. AZ 's not that far from Cali. __________________ "Teach the ignorant. Ignore the stupid."
	Appreciate 0 Quote

03-16-2006, 12:01 AM	#7
magmd Major General 160 Rep 5,271 Posts Drives: '06 330i Join Date: Aug 2005 Location: Torrance, CA iTrader: (13) Garage List 2006 330i [0.00]	sorry to hear about the mishap... sounds kinda fishy though...shipped and sold by mistake that is some weird mix up. Well...at least you found something you like. Good luck! __________________ 2006 330i \| Black Sapphire Metallic \| Step Auto \| Navi with iDr \| Sports Pkg \|OEM Rear Spoiler \| 3M CS35 Tint \| H&R Sport Springs \| Koni Yellows \| Advan RS Racing Hypersilver: 19x9 et22 19x10 et20
	Appreciate 0 Quote

03-16-2006, 12:04 AM	#8
shimshimhada Brigadier General 442 Rep 4,838 Posts Drives: Portal Join Date: Jul 2005 Location: Portal iTrader: (2)	You should have asked for a M3 for invoice.
	Appreciate 0 Quote

03-16-2006, 12:06 AM	#9
David328M-Sport Brigadier General 101 Rep 3,566 Posts Drives: F30 M-Sport 328i Estoril Blue Join Date: Jun 2005 Location: Melbourne Australia iTrader: (0)	Depends on your situation, but I too would have waited for the car, speced to my exacting requirements. Would it not have taken a couple of days to 1 week to truck it over to your dealer? Anyway, the main thing is that you are happy so enjoy your new 525 at what seems to be a great price. __________________ 328i M-Sport, Estoril Blue, Carbon XP 35 Tint, front heated seats, black Dakota, Sports Suspension, Anthracite Headliner, HUD, Pro Nav, Sunroof, hk 600w, Bi-Xenon, 19" 403M wheels, Reversing Camera, DAB+, Xenon, BT Ext Connect, MST turbo intake pipe, MST Cold Air Intake, JB4 on Map 2 with Catless DP produces awesome performance in Sport.
	Appreciate 0 Quote

03-16-2006, 12:34 AM	#10
SnEeKy4LiFe Second Lieutenant 16 Rep 229 Posts Drives: E90 Join Date: Jan 2006 Location: Hawaii iTrader: (4)	same thing happen to me, my car was shipped to maui by mistake and it took them 1 week to get it back... and it was the stupid :mad: matson fault.. but was able to get my car... one week later... good choice with the 5.. but make sure to check the oil line on the bottom of the car, i talk to one of the tech guy and he said there a oil leak problem, the cause is a O ring that cost 10 cent but they tax u more to fix it.. __________________ Sneeky4life '06 330i, SG, ZSP, ZPP, Blackline Taillight, 20" Vossen CV3, M3 front and rear..
	Appreciate 0 Quote

03-16-2006, 01:41 AM	#11
puck724 COLTS 4 LIFE!!! 99 Rep 1,746 Posts Drives: 2006 330i Join Date: Aug 2005 Location: california iTrader: (1) Garage List 2006 330i [0.00]	he said that it was shipped wrong and then sold to another customer. "My 330 was shipped to Arizona and sold to another customer." __________________ 2006 330i --sapphire black--black leather --alumminum trim --premium package --cold weather package --park distace control --automatic transmission --navigation with iDrive
	Appreciate 0 Quote

03-16-2006, 03:18 AM	#12
shragon Moderator 497 Rep 27,441 Posts Drives: BMW Join Date: Oct 2005 Location: Bay Area, CA iTrader: (7)	man, how sucky. well, glad you're somewhat happy with the e60. __________________ www.cardomain.com/id/shragon
	Appreciate 0 Quote

03-16-2006, 06:08 AM	#13
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	I don't see where the OP said it was actually sold to another customer, just shipped to AZ. If it was just a shipping mistake, I would have waited for them to truck it back (making them use a covered truck and not putting a single mile on it). Then I would have made them give me tons of freebies. If it was in fact sold to someone else, I think I would go ballistic. Good luck with the 5 Series, since it sounds like you wanted that anyway. __________________ I think it is bad luck to be superstitious
	Appreciate 0 Quote

03-16-2006, 06:10 AM	#14
davinet78 Lieutenant Colonel 28 Rep 1,832 Posts Drives: bmw e90 320d Join Date: Jun 2005 Location: gibraltar(europe) iTrader: (0) Garage List 2005 bmw 320d E90 [0.00]	if you are happy then im glad for you congratulations and enjoy __________________ e90 320d,arktis,lumber support, hifi speaker, alarm, dakota beige, 162 18", xenon with washer spray,window chrome trimmings, professional radio, 6 cd changer wood trimmings 6 speed manual.
	Appreciate 0 Quote

03-16-2006, 08:26 AM	#15
Neurorad Major 87 Rep 1,224 Posts Drives: 2017 340xi Join Date: Feb 2006 Location: Location, Location iTrader: (0)	Dealer screwed you, I bet. "Shipped to the wrong dealer, and sold to someone else"...BS. Buy your next car at another dealer.
	Appreciate 0 Quote

03-16-2006, 08:46 AM	#16
vladinecko Brigadier General 281 Rep 3,924 Posts Drives: '11 E92 M3 Join Date: Jun 2005 Location: Bay Area, CA iTrader: (1) Garage List 2011 BMW M3 [9.00] 2008 BMW 335i [0.00] 2006 BMW 330i [0.00] 1994 BMW 325i [0.00]	it almost seems like someone in AZ was willing to pay a hefty premium over invoice just to get a car with your specs without having to wait for it. that would also explain why it was re-sold so fast. you know how dealers call around and look for cars that match your specs to possibly get it to you sooner? i think that's what happened and your dealership must have had a good deal of profit off of it too. i'd be gone from there and spread the word to all my friends... __________________ 2011 E92 M3 - IB/Beige/Sycamore Wood/6MT/EDC/ZPP2/Nav/PDC/Heated Seats/iPod-USB/Enh. Audio 2008 E92 335i - Montego Blue/Black/Gray Poplar/6MT/ZPP/ZSP/Nav/PDC/Heated Seats/HDRadio/iPod-USB - *Sold* 2006 E90 330i - Mystic Blue/Black/Aluminum/6MT/ZPP/iDrive/PDC/Heated Seats/Sat. Prep - *Sold* 1994 E36 325i - Boston Green/Beige/Automatic/ZPP/Heated Seats/Premium Sound - *Sold*
	Appreciate 0 Quote

03-16-2006, 11:02 AM	#17
Bimmerista Major General 82 Rep 5,732 Posts Drives: superstock Join Date: Aug 2005 Location: Montreal, Quebec, Canada iTrader: (0)	Congratulations on your 5 Series. I for one an not a conspiracy theorist and would recommend you think twice before leaping to conclusions based upon mere speculation. After all, the dealer did accomodate you and gave you a good price on another car. While it is possible that indeed there was no mistake and another dealer made off with your car for nother customer who paid over invoice, in the end I would choose not to presume bad faith. After all you are happy with the car that you were considering to beginn with.
	Appreciate 0 Quote

03-16-2006, 02:17 PM	#18
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	You Canadians are always giving people the benefit of the doubt. You'll never achieve world domination if you keep up that attitude! __________________ I think it is bad luck to be superstitious
	Appreciate 0 Quote

03-16-2006, 03:22 PM	#21
stressdoc Moderator 618 Rep 10,855 Posts Drives: BMW i8; Toy 4runner TRD pro Join Date: Jun 2005 Location: Waco TX iTrader: (0)	Vlad is right, another dealer (the one in AZ) offered big $ to get his (bout2k's) car because he (AZ dealer) had a hot buyer, or some big problem came up that he had to solve. The CA dealer made out well selling a 525. Sounds like everyone ended up happy except for E90Post, because we now stand to lose bout2k to the E60post list...
	Appreciate 0 Quote