M240i NAV dead

SCCThree · 07-06-2017, 04:47 PM

Well... I ran some errands at lunch today and everything was great. I get back in the car to leave work and the NAV is completely dead. No screen, no backlight, no sound, buttons do nothing.

Anyone seen this one before? Fuse perhaps? I did some light searching and didn't see anything.

Looks like a dealer trip is in my near future. First one for the new car @ 2800 miles.

reala · 07-06-2017, 09:57 PM

Trip to stealership of course.

BMWZ4 · 07-07-2017, 06:23 AM

Quote:

Originally Posted by SCCThree

Well... I ran some errands at lunch today and everything was great. I get back in the car to leave work and the NAV is completely dead. No screen, no backlight, no sound, buttons do nothing.

Anyone seen this one before? Fuse perhaps? I did some light searching and didn't see anything.

Looks like a dealer trip is in my near future. First one for the new car @ 2800 miles.

"Stealership" not an issue, given this would obviously be warranty for you. And by the way, not every dealer is out to rip you off, particularly under a warranty claim. My dealer has been awesome over the years, even replaced an airbag on my Z because the bmw logo was peeling slightly. And...just had all 4 rims replaced (warranty) on my X3 because the finish was peeling....

SCCThree · 07-08-2017, 07:08 AM

Update: Fired it up this morning and the NAV came up as normal. Kinda weird but I'll take it. This is probably going to be one of those deals where if it happens again, take it straight to the dealer while proof is in hand.

I have no issues with the service my dealer provides. They have always been good to me.

wdc330i · 07-08-2017, 09:55 AM

We had this happen in our E61. Eventually it meant a new CCC unit.

pikcachu · 07-08-2017, 11:26 AM

Quote:

Originally Posted by SCCThree

Update: Fired it up this morning and the NAV came up as normal. Kinda weird but I'll take it. This is probably going to be one of those deals where if it happens again, take it straight to the dealer while proof is in hand.

I have no issues with the service my dealer provides. They have always been good to me.

Was it really hot? Head units don't like heat

crabu2 · 07-08-2017, 01:32 PM

Quote:

Originally Posted by pikcachu

Was it really hot? Head units don't like heat

They may not like it, but how does BMW or any company release something that can't stand up to Texas heat? Don't they sell these things in the Middle East, where it's hotter?

pikcachu · 07-08-2017, 03:00 PM

Quote:

Originally Posted by crabu2

Quote:

Originally Posted by pikcachu

Was it really hot? Head units don't like heat

They may not like it, but how does BMW or any company release something that can't stand up to Texas heat? Don't they sell these things in the Middle East, where it's hotter?

Well an iPhone stops working when it gets too hot too and you get a warning message

I'm just saying if it was really hot the head units tap out. Most likely it won't happen again unless it's expose to extreme heat

SCCThree · 07-08-2017, 04:20 PM

Quote:

Originally Posted by pikcachu

Was it really hot? Head units don't like heat

It was pretty hot but nothing too crazy. Car is white with oyster leather. Has 3M clear film on the front window and FormulaOne Stratos on the rest. Even have Stratos on the sunroof. I put this car together to be a cool as possible in the Texas heat. I will report back if it acts up again. :/

crabu2 · 07-09-2017, 12:48 AM

Quote:

Originally Posted by pikcachu

Well an iPhone stops working when it gets too hot too and you get a warning message

I'm just saying if it was really hot the head units tap out. Most likely it won't happen again unless it's expose to extreme heat

True, but the iPhone heat is from usage, not from sitting in area that's just hot.

The guy went out during lunch, then after work, when he started his car, it was dead. This should not be happening. And if it's happening, it's an engineering flaw.

pikcachu · 07-09-2017, 12:50 AM

Quote:

Originally Posted by crabu2

Quote:

Originally Posted by pikcachu

Well an iPhone stops working when it gets too hot too and you get a warning message

I'm just saying if it was really hot the head units tap out. Most likely it won't happen again unless it's expose to extreme heat

True, but the iPhone heat is from usage, not from sitting in area that's just hot.

The guy went out during lunch, then after work, when he started his car, it was dead. This should not be happening. And if it's happening, it's an engineering flaw.

No, it's not from usage. You can leave your iPhone inside the car under the sun and it will not work.

Maybe they should have put a bigger fan or something. I'm not defending why they did it, I'm just stating what happens

crabu2 · 07-09-2017, 12:52 AM

Quote:

Originally Posted by pikcachu

No, it's not from usage. You can leave your iPhone inside the car under the sun and it will not work.

That's an engineering flaw then too... But I've never seen that happen or heard of it happening, where the phone doesn't work from just sitting in a hot car.

pikcachu · 07-09-2017, 12:54 AM

Quote:

Originally Posted by crabu2

Quote:

Originally Posted by pikcachu

No, it's not from usage. You can leave your iPhone inside the car under the sun and it will not work.

That's an engineering flaw then too... But I've never seen that happen or heard of it happening, where the phone doesn't work from just sitting in a hot car.

Believe me once it gets over 110 or so you will see

http://media.idownloadblog.com/wp-co..._cool_down.png

crabu2 · 07-10-2017, 04:51 PM

Quote:

Originally Posted by pikcachu

Believe me once it gets over 110 or so you will see

http://media.idownloadblog.com/wp-co..._cool_down.png

Maybe on an iPhone it's not and engineering flaw, but them just being cheap... I'd have to say if it were a flaw, they probably wouldn't have put a warning in to let you know it's too hot for operations.

Still, I say the BMW NAV issue is a flaw, especially compared to the iphone.

The NAV can't be removed from the car and is built in.. If BMW doesn't realize the interior of a car gets hot, it's a problem. Where most people take their smartphone with them. Also, it seems the iphone will start working again if left in the car, once the interior temp drops... From what I'm I'm reading about the NAV, it only comes back on, if you're lucky, after a off/on cycle.

pikcachu · 07-10-2017, 05:01 PM

Quote:

Originally Posted by crabu2

Maybe on an iPhone it's not and engineering flaw, but them just being cheap... I'd have to say if it were a flaw, they probably wouldn't have put a warning in to let you know it's too hot for operations.

Still, I say the BMW NAV issue is a flaw, especially compared to the iphone.

The NAV can't be removed from the car and is built in.. If BMW doesn't realize the interior of a car gets hot, it's a problem. Where most people take their smartphone with them. Also, it seems the iphone will start working again if left in the car, once the interior temp drops... From what I'm I'm reading about the NAV, it only comes back on, if you're lucky, after a off/on cycle.

yeah I'm not sure what happens on other car brands cause all the head units are right there under the dash.... so they all get pretty hot....

but what I've noticed is that quite a few people had issues when it's hot

SCCThree · 04-12-2018, 08:55 AM

Just to follow up on this thread that I started, I haven't had the dead nav issue since posting HOWEVER a couple days ago I fired the car up and again, dead NAV.

FYI the last time this happened I did not take it to the dealer, it 'repaired' itself after a while.

The car had been sitting in the garage overnight and it was a cool spring day outside. I left it in the garage and took a different vehicle to run errands. I tried it again later in the afternoon and the NAV came back and has been good for the last week. Really odd.

Anyway, just thought I would throw in an update.

omera60 · 04-12-2018, 11:16 AM

Don’t forget that there is also the possibility of software bugs, when dropping it off for the next service mention this and ask them to update the car to the latest I-level.

SCCThree · 04-18-2018, 12:40 PM

Quote:

Originally Posted by omera60

Don’t forget that there is also the possibility of software bugs, when dropping it off for the next service mention this and ask them to update the car to the latest I-level.

Good idea. I'm due for my first service so I will see what they say.

omera60 · 04-20-2018, 03:09 AM

Quote:

Originally Posted by SCCThree

Good idea. I'm due for my first service so I will see what they say.

Please let us know what happened afterwards and any changes good or bad

SCCThree · 04-20-2018, 08:25 AM

I will. Ill probably drop it off in the next week or two.

MrOhnoez · 04-23-2018, 12:44 AM

Not gonna read through all the replies.
In Florida we see it...somewhat often...
If the sun is hitting on that screen just right for to long it'll overheat and force it to shut down.
Also check the voltage on your battery. As many know. BMWs like to shut stuff down in a particular order depending on battery voltage. If the car sat for a while and didn't turn on initially then after driving it and returning it back on it worked. I can only assume low battery. Causes some WEIRD issues on BMWs

07-06-2017, 04:47 PM	#1
SCCThree Lieutenant 815 Rep 558 Posts Drives: 2020 BMW M4 Competition Join Date: Jul 2014 Location: Dallas iTrader: (0)	M240i NAV dead Well... I ran some errands at lunch today and everything was great. I get back in the car to leave work and the NAV is completely dead. No screen, no backlight, no sound, buttons do nothing. Anyone seen this one before? Fuse perhaps? I did some light searching and didn't see anything. Looks like a dealer trip is in my near future. First one for the new car @ 2800 miles.
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07-06-2017, 09:57 PM	#2
reala Private First Class 24 Rep 106 Posts Drives: 16' MG M235i xDrive Join Date: May 2016 Location: Earth iTrader: (0)	Trip to stealership of course.
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07-08-2017, 07:08 AM	#4
SCCThree Lieutenant 815 Rep 558 Posts Drives: 2020 BMW M4 Competition Join Date: Jul 2014 Location: Dallas iTrader: (0)	Update: Fired it up this morning and the NAV came up as normal. Kinda weird but I'll take it. This is probably going to be one of those deals where if it happens again, take it straight to the dealer while proof is in hand. I have no issues with the service my dealer provides. They have always been good to me.
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07-08-2017, 09:55 AM	#5
wdc330i Lieutenant 223 Rep 478 Posts Drives: '22 M440xi GC Join Date: Apr 2016 Location: Atlanta iTrader: (0)	We had this happen in our E61. Eventually it meant a new CCC unit. __________________ '22 M440xi GC (BSM/Tacora) Previous: 2017 M240i Convertible; 2016 X5 50i; 2017 Boxster 718s; 2012 328iT Sport; 2009 X5 3.0; 2006 M3C; 2006 530xiT; 2003 325xiT; 2002 330i Sport; 2001 Z3 2.5; 2001 330i.
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04-12-2018, 08:55 AM	#16
SCCThree Lieutenant 815 Rep 558 Posts Drives: 2020 BMW M4 Competition Join Date: Jul 2014 Location: Dallas iTrader: (0)	Just to follow up on this thread that I started, I haven't had the dead nav issue since posting HOWEVER a couple days ago I fired the car up and again, dead NAV. FYI the last time this happened I did not take it to the dealer, it 'repaired' itself after a while. The car had been sitting in the garage overnight and it was a cool spring day outside. I left it in the garage and took a different vehicle to run errands. I tried it again later in the afternoon and the NAV came back and has been good for the last week. Really odd. Anyway, just thought I would throw in an update.
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04-12-2018, 11:16 AM	#17
omera60 First Lieutenant 195 Rep 366 Posts Drives: 218i Coupe Join Date: Mar 2017 Location: Istanbul iTrader: (0) Garage List 2020 BMW X2 [5.25] 1993 BMW 850Ci [8.33] 1990 BMW 316i [8.00] 1994 BMW 318i [0.00] 2000 BMW Z3 Coupe [8.83] 1974 BMW Alpina A2 ... [10.00] 1985 BMW 635 CSi [0.00] 2018 BMW X3 [0.00] 1975 BMW 2002 [5.50] 2016 BMW 218i Coupe [8.00] 2006 BMW Z4 M Coupe [8.67]	Don’t forget that there is also the possibility of software bugs, when dropping it off for the next service mention this and ask them to update the car to the latest I-level.
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04-20-2018, 08:25 AM	#20
SCCThree Lieutenant 815 Rep 558 Posts Drives: 2020 BMW M4 Competition Join Date: Jul 2014 Location: Dallas iTrader: (0)	I will. Ill probably drop it off in the next week or two.
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04-23-2018, 12:44 AM	#21
MrOhnoez Lieutenant 558 Rep 594 Posts Drives: '21 GLI, '79 beetle, '99 M3 Join Date: Jun 2015 Location: Southern region iTrader: (0)	Not gonna read through all the replies. In Florida we see it...somewhat often... If the sun is hitting on that screen just right for to long it'll overheat and force it to shut down. Also check the voltage on your battery. As many know. BMWs like to shut stuff down in a particular order depending on battery voltage. If the car sat for a while and didn't turn on initially then after driving it and returning it back on it worked. I can only assume low battery. Causes some WEIRD issues on BMWs
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