proTUNING Freaks
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   BMW M3 and BMW M4 Forum > BMW F80 M3 / F82 M4 Forum > Regional Forums > USA - Northwest

Post Reply
 
Thread Tools Search this Thread
      05-14-2016, 11:02 PM   #1
Sir Loin
M3AT LOVER
Sir Loin's Avatar
United_States
322
Rep
1,853
Posts

Drives: Silverstone F80 M3
Join Date: Aug 2013
Location: Seattle

iTrader: (0)

Seattle BMW Service Adviser Recommendation

My car is due for 20K mile service. I want to take it to Seattle BMW this time. Any recommendation for a service adviser at Seattle BMW? Has anyone asked for HUD software update at Seattle BMW? Thanks.
__________________
2015 F80 M3 | SSII ext SO int | M-DCT | 19" Black Wheels
Appreciate 0
      05-15-2016, 07:45 AM   #2
F83
Roofless & Ruthless
F83's Avatar
1356
Rep
1,480
Posts

Drives: 2015 AY 6MT F83
Join Date: Jan 2015
Location: Seattle

iTrader: (1)

Garage List
Not asked for HUD software update (what's that about?) But Seattle is very much the way to go IMHO. Work with Alex Long.
__________________
Quote:
Originally Posted by Arcades

I blame Lups because of reasons.
Appreciate 1
      05-15-2016, 01:22 PM   #3
Sir Loin
M3AT LOVER
Sir Loin's Avatar
United_States
322
Rep
1,853
Posts

Drives: Silverstone F80 M3
Join Date: Aug 2013
Location: Seattle

iTrader: (0)

Thanks F83. I will see if I can get Alex Long. My M3 is one of the first ones (got it August 2014). The old HUD has a grey color RPM display. I read that the new software update changes it to blue, so it is move visible. I want to get it updated while the car there for the 20K-mile service.
__________________
2015 F80 M3 | SSII ext SO int | M-DCT | 19" Black Wheels
Appreciate 0
      05-16-2016, 01:14 AM   #4
BMWCAT
Lieutenant
BMWCAT's Avatar
United_States
379
Rep
409
Posts

Drives: E36, E39, F90
Join Date: Jan 2014
Location: Nyan Universe

iTrader: (0)

I work with Alex Long as well, great guy
__________________
2003 e39 ///M5 | 2021 Mercedes GLA 45 AMG | 2023 Porsche Taycan Turbo Cross Turismo
2019 F90 M5 | 2018 F87 M2 | 2015 F80 M3 | 1997 E36 M3 | 2013 F30 328i | 2003 e46 330i ZHP | 2001 e46 330i ZSP >>Instagram<<
Appreciate 0
      05-16-2016, 09:55 AM   #5
jwzimm
Colonel
jwzimm's Avatar
United_States
687
Rep
2,770
Posts

Drives: '16 M3
Join Date: Jun 2011
Location: Renton, WA

iTrader: (17)

I am working with Karl Peterson and he has been awesome. I recently had my gauge cluster go freaky on me (randomly rebooting) and I am hoping to get it in for a software update soon.
__________________
2008 Honda S2000 - Current
2016 F80 M3 - SOLD!!
2011 e92 X-Drive Coupe - SOLD!!
Appreciate 0
      05-16-2016, 05:05 PM   #6
m34SPD
Picture me rollin'
m34SPD's Avatar
United_States
307
Rep
1,130
Posts

Drives: e36 m3, e39 m5, f80 m3 CS
Join Date: Feb 2009
Location: At the gas station

iTrader: (0)

The two best SA at Seattle is either Karl Peterson and Joel Elkins. They are honestly the best SA's I've worked with.
Appreciate 0
      05-17-2016, 12:52 AM   #7
ZPinhead
Mouseketeer
ZPinhead's Avatar
United_States
45
Rep
102
Posts

Drives: 2018 BMW M3/Tananite
Join Date: Apr 2012
Location: Snoqualmie, WA

iTrader: (0)

Garage List
2018 BMW M3  [0.00]
2015 BMW M4  [0.00]
2015 BMW X3 xDrive28i  [0.00]
+1 on Joel Elkins, he always goes above and beyond for me!
__________________

2018 BMW M3, Tanzanite, Competition Pkg, 19" Black Alloy, Cohiba Merino Full
Appreciate 0
      05-17-2016, 01:10 AM   #8
literbikes
Private First Class
literbikes's Avatar
United_States
92
Rep
145
Posts

Drives: 2018 G. Telesto M3 w/SO Stitch
Join Date: Nov 2015
Location: Seattle, WA

iTrader: (1)

Alex or Karl both good, both know our cars
__________________
2018 Grigio Telesto Comp M3 w/SO Stitch
MT/JB4/Full Akro EVO w/DP/CAI/MPerf HAS
2016 MG M3/MT/JB4/Akro DP/Full Akro Evo/CAI*
Appreciate 0
      05-17-2016, 06:45 AM   #9
F83
Roofless & Ruthless
F83's Avatar
1356
Rep
1,480
Posts

Drives: 2015 AY 6MT F83
Join Date: Jan 2015
Location: Seattle

iTrader: (1)

Garage List
Good to get additional names in case Alex is busy or out. Good thread.
__________________
Quote:
Originally Posted by Arcades

I blame Lups because of reasons.
Appreciate 0
      05-21-2016, 10:32 PM   #10
Sir Loin
M3AT LOVER
Sir Loin's Avatar
United_States
322
Rep
1,853
Posts

Drives: Silverstone F80 M3
Join Date: Aug 2013
Location: Seattle

iTrader: (0)

I asked for Alex Long, but I ended up with Trevor. I asked to have my M3's software updated to get the new HUD colors, and Trevor said they can't do it or would have to charge me 2 hours of labor. After I said I know people have done this and gave him the version number, he still said no, so I stood up and said I will take my car somewhere else. He didn't want me to leave and went back to ask the foreman one more them. The foreman came out and told me that I can't change to the RPM color in i-Dirve. I told him the software version number that has the updated color and he said, oh, we can do that, free of charge. LOL.

8 hours later, I got my car back with the new HUD , and I lost all the previously coded settings. I knew that would happen. I would rather have the new usable HUD than the coded settings.
__________________
2015 F80 M3 | SSII ext SO int | M-DCT | 19" Black Wheels
Appreciate 0
      11-30-2018, 06:54 PM   #11
pikcachu
Major General
pikcachu's Avatar
1398
Rep
5,262
Posts

Drives: M235i (F22 Red angel)
Join Date: Jul 2011
Location: undisclosed

iTrader: (1)

Quote:
Originally Posted by literbikes View Post
Alex or Karl both good, both know our cars
Do you happen to have any of their emails ?
Appreciate 0
      12-02-2018, 03:34 PM   #12
F83
Roofless & Ruthless
F83's Avatar
1356
Rep
1,480
Posts

Drives: 2015 AY 6MT F83
Join Date: Jan 2015
Location: Seattle

iTrader: (1)

Garage List
Quote:
Originally Posted by pikcachu View Post
Do you happen to have any of their emails ?
I think Alex is along@lithia.com

But if you call BMW Seattle ask for him and get his voicemail, he gives it there on the VM message.
__________________
Quote:
Originally Posted by Arcades

I blame Lups because of reasons.
Appreciate 0
      06-20-2019, 08:08 PM   #13
bigrum
Private
bigrum's Avatar
United_States
479
Rep
95
Posts

Drives: 17 M3 ZCP
Join Date: Feb 2012
Location: Inside Salma Hayek (Seattle/Eastside)

iTrader: (0)

Thanks to recommendations on here I used Alex Long @ the Seattle dealership and am pretty happy. +Would recommend and plan to keep him as my service guy if I'm doing anything dealership related.
Appreciate 0
      06-21-2019, 03:36 PM   #14
Bumpinjeep
Colonel
Bumpinjeep's Avatar
United_States
5364
Rep
2,239
Posts

Drives: 2023 M2
Join Date: Mar 2017
Location: Redmond, WA

iTrader: (0)

Garage List
2023 M2  [8.00]
I used Alex Long for the break in service on my M2C. This was last week. Everything went really well. No complaints here.
__________________
Present: 2023 M2 BSM W/Carbon everything, 6 Speed
Past:2020 M2C HS Executive, 6 Speed
Appreciate 0
      06-21-2019, 04:16 PM   #15
M3nmotion18
Captain
M3nmotion18's Avatar
United_States
390
Rep
656
Posts

Drives: 2018 IR ZCP BM3
Join Date: Aug 2018
Location: Seattle, WA

iTrader: (1)

Garage List
2018 BMW M3  [9.87]
2021 MINI COOPER  [10.00]
2023 GENESIS GV60  [10.00]
2017 LEXUS RX350  [10.00]
So far I never had any issues with BMW Seattle service team. For M Cars, I usually email Alex for any questions and responds very well.
Appreciate 0
      06-21-2019, 04:17 PM   #16
M3nmotion18
Captain
M3nmotion18's Avatar
United_States
390
Rep
656
Posts

Drives: 2018 IR ZCP BM3
Join Date: Aug 2018
Location: Seattle, WA

iTrader: (1)

Garage List
2018 BMW M3  [9.87]
2021 MINI COOPER  [10.00]
2023 GENESIS GV60  [10.00]
2017 LEXUS RX350  [10.00]
Quote:
Originally Posted by Bumpinjeep View Post
I used Alex Long for the break in service on my M2C. This was last week. Everything went really well. No complaints here.
Congrat on your new car!!
Appreciate 1
Bumpinjeep5363.50
      06-21-2019, 05:22 PM   #17
Bumpinjeep
Colonel
Bumpinjeep's Avatar
United_States
5364
Rep
2,239
Posts

Drives: 2023 M2
Join Date: Mar 2017
Location: Redmond, WA

iTrader: (0)

Garage List
2023 M2  [8.00]
Quote:
Originally Posted by M3nmotion18 View Post
Congrat on your new car!!
Thank you. Getting Scrape Armor put in as we speak (i'm prototyping it for them since this is so new lol). I'll give y'all a review when it's on.
Also, getting the 788M wheels powder coated gloss black. I'll have the car on Monday.
__________________
Present: 2023 M2 BSM W/Carbon everything, 6 Speed
Past:2020 M2C HS Executive, 6 Speed
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 04:11 PM.




f80post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST