[Englishbloke]

Keeping in mind one of the main selling points of going to BMW is the dealers... It's amazing how bad they can be.

This time round it's been a little smother, but today they really annoyed me. I'd called about black grills yesterday and as usual they never returned my message.

Went in to collect my summer wheels (because they charge so much to store them!) and sign some paperwork on the new car today so checked on the grills. The service manager helped me put the wheels in the car, apologised that I didn't get a call about the grills (good so far) and - explained that as my new car was going to have its inspection anyway, fitting the grills should be a quick job and may even be free.

So he called me on the way home, tail between his legs... £240 for the grills and fitting. Apparently it's an hours work so about £140 for the fitting! Certainly changed his tune

So will be looking for the cheapest Dealer to get the parts and will try and fit myself.

[deebee]

They can't even give you an hours labour free when you've spent thousands with them? Unbelievable

[Englishbloke]

Originally Posted by FS1E

They can't even give you an hours labour free when you've spent thousands with them? Unbelievable

Yep, a £40k car... The second I have had from them in less than three years.

[stefan4]

I was quoted 35 + VAT for fitting!

[Chompers]

Cancel it and go elsewhere ok a bit extreme but you get the point and the dealer most certainly should. Ring the salesperson, explain that it's in there best interest to get the grilles fitted for free and remind them that you'll be delighted to fill out BMW GB's customer survey on how you have been dealt with during your purchase, I'd also suggest an umbrella is in the boot as well

[AlfaM]

If a spark was wiring your new extension, for say £2000 (which is probably more than the profit the dealer has in the car), would you expect him to add an extra fused spur in the kitchen for free?

[lens]

Originally Posted by Englishbloke

Keeping in mind one of the main selling points of going to BMW is the dealers... It's amazing how bad they can be.

This time round it's been a little smother, but today they really annoyed me. I'd called about black grills yesterday and as usual they never returned my message.

Went in to collect my summer wheels (because they charge so much to store them!) and sign some paperwork on the new car today so checked on the grills. The service manager helped me put the wheels in the car, apologised that I didn't get a call about the grills (good so far) and - explained that as my new car was going to have its inspection anyway, fitting the grills should be a quick job and may even be free.

So he called me on the way home, tail between his legs... £240 for the grills and fitting. Apparently it's an hours work so about £140 for the fitting! Certainly changed his tune

So will be looking for the cheapest Dealer to get the parts and will try and fit myself.

...The grills takes a minute to put on yourself (No joke)

I ordered mine aftermarket, perfect fitment and quality and put them on myself, I basically pulled them with force and they pop right out, then you just put the new ones in and the click right in.
Grills costed me 100$ CAD with shipping

[TB_330i]

Originally Posted by Moonie

If a spark was wiring your new extension, for say £2000 (which is probably more than the profit the dealer has in the car), would you expect him to add an extra fused spur in the kitchen for free?

Which would be a fair comparison if it was the front splitter for example. The grilles are a ten minute job at most. No jacking the car up, no undoing the bumper...

[ep22jg]

If one dealer is quoting £35, it can only be a 10-15 job??

On a side note Englishbloke, did you get 4 wheels/tyres in your F30?
I've got to pick up my fathers winter wheels at the weekend and wonder whether they'd go in mine?.
Cheers

[Chompers]

Originally Posted by ep22jg

If one dealer is quoting £35, it can only be a 10-15 job??

On a side note Englishbloke, did you get 4 wheels/tyres in your F30?
I've got to pick up my fathers winter wheels at the weekend and wonder whether they'd go in mine?.
Cheers

Back seats going to come in handy these only went in with the removal of the roller blind and on there side.

[AlfaM]

Originally Posted by TB_330i

Which would be a fair comparison if it was the front splitter for example. The grilles are a ten minute job at most. No jacking the car up, no undoing the bumper...

There's no such thing as a 10 min job. It's not the crystal maze - The clock doesn't start when techs hands touch the grille.

Pick up job sheet, car keys and parts, go and get car and drop in bay, remove grills and fit new ones, take car back out side, fill in job sheet and drop keys back. 45 mins easy.

[Englishbloke]

Originally Posted by ep22jg

If one dealer is quoting £35, it can only be a 10-15 job??

On a side note Englishbloke, did you get 4 wheels/tyres in your F30?
I've got to pick up my fathers winter wheels at the weekend and wonder whether they'd go in mine?.
Cheers

Got one in the boot, other three on back seats (with a blanket).

[225]

Originally Posted by Englishbloke

Keeping in mind one of the main selling points of going to BMW is the dealers... It's amazing how bad they can be.

This time round it's been a little smother, but today they really annoyed me. I'd called about black grills yesterday and as usual they never returned my message.

Went in to collect my summer wheels (because they charge so much to store them!) and sign some paperwork on the new car today so checked on the grills. The service manager helped me put the wheels in the car, apologised that I didn't get a call about the grills (good so far) and - explained that as my new car was going to have its inspection anyway, fitting the grills should be a quick job and may even be free.

So he called me on the way home, tail between his legs... £240 for the grills and fitting. Apparently it's an hours work so about £140 for the fitting! Certainly changed his tune

So will be looking for the cheapest Dealer to get the parts and will try and fit myself.

£240 for the black grill?!

[ep22jg]

Originally Posted by Englishbloke

Got one in the boot, other three on back seats (with a blanket).

Thanks Englishbloke

[Englishbloke]

Originally Posted by 225

£240 for the black grill?!

Including fitting. £80+VAT for the grill, the rest is fitting.

[Kal101]

That's waaaaay too much as said above the grilles are about £80/90 or so quid and fitting can be done yourself in 15 mins or so.

Plenty of people have put up instructions on how to DIY.

If you can't / be arsed to find give me a shout and I'll tell you how I did mine.

[magic77]

that is a joke. To change the front grills they just need a sharp pull to pull out the old and push and new ones clip in place.

Its not exactly a new spur for kitchen more like asking a sparky to change a wall plate while doing another big job.

[225]

Originally Posted by Englishbloke

Including fitting. £80+VAT for the grill, the rest is fitting.

As others said diy. Grill cost is about right but labour cost is taking the p155.

[zooberoo]

Originally Posted by ep22jg

If one dealer is quoting £35, it can only be a 10-15 job??

On a side note Englishbloke, did you get 4 wheels/tyres in your F30?
I've got to pick up my fathers winter wheels at the weekend and wonder whether they'd go in mine?.
Cheers

I brought my winter wheel set home in my F30 last week before I traded it for the F82 on Saturday. It didn't have the folding rear seats option which was a pain.

2 wheels went in the boot. 2 on the back seats. However, the wheels are too wide for the back so the tyres rubbed the rear door handles. Shame, as the car was otherwise spotless when I took it in.

The wheels were sitting on cardboard which was fine for the seats but I think you need to consider partially stacking one wheel on top of the other (if this makes sense) so the overall width is narrower.

Plenty of cardboard and/or blankets and stacking as above should do the trick. A bit more cardboard for the boot as one of the tyres is likely to rub on the upper surface of the boot.

Hope this helps.

[dangerous_al]

£85.50 delivered from BMW dealer
http://www.ebay.co.uk/itm/Genuine-BM...IAAOSwqu9VUwxn

and fit them yourself. If you take your time and are careful not to damage the old ones (a lot of people break clips by simply pulling them out), it takes no more than half an hour and that includes the time to make the removal tool (a piece of bent bar that you use to depress the clips). This is one of the easiest DIY's and will save you over £150

[TodmordenLad]

My local dealer wanted £330 to fit 2 new rear tyres (BMW approved) which I had purchased myself. I told him that he'd just lost a long standing customer. Am taking 4 new tyres to another dealer 30 miles away who's fitting 4 for £100 whilst doing an oil service. Dont trust my local indie with my diamond cut alloys
Point of the story? You have to shop around, some BMW dealers are crooks, plain and simple

[pmheadwired]

Thats shite.

They are doing me the black m perf grilles for 80 quid including fitting. I said they could keep the chrome ones to get the price down.