HUD no longer shows Nav info

scsweet · 11-14-2015, 01:07 PM

I have a 2016 340xi. Yesterday I noticed that Nav info stopped displaying in the HUD. Nothing in the instrument cluster either. Everything else in the HUD works as expected. Tried cycling the checkboxes for the HUD details and the instrument cluster details without success. Software version reports MB 001.044.001 / TB 001.044.001 (update website reports this is current). Dealer and BMW genius don't have any ideas. Anyone else seen this?

tex2670 · 11-14-2015, 02:39 PM

Did you accidentally use the 2nd key fob? If so, maybe that profile is set not to show nav directions in the HUD?

scsweet · 11-14-2015, 03:13 PM

Quote:

Originally Posted by tex2670

Did you accidentally use the 2nd key fob? If so, maybe that profile is set not to show nav directions in the HUD?

Thanks for the thought but no. I was using my primary key. I actually tried changing the profile and switching keys to no avail.

Also, the nav info (arrows / directions) aren't showing up in the instrument cluster either (the phone / media info displays there if I uncheck the HUD display for that). So I think the problem is upstream of the part of the code that sends the nav info to the HUD or the instrument cluster.

tex2670 · 11-14-2015, 03:18 PM

Quote:

Originally Posted by scsweet

Thanks for the thought but no. I was using my primary key. I actually tried changing the profile and switching keys to no avail.

Also, the nav info (arrows / directions) aren't showing up in the instrument cluster either (the phone / media info displays there if I uncheck the HUD display for that). So I think the problem is upstream of the part of the code that sends the nav info to the HUD or the instrument cluster.

If that's the case, do you have the "Navigation" box checked off in the iDrive settings for "Instrument Cluster"?

scsweet · 11-14-2015, 03:26 PM

Quote:

Originally Posted by tex2670

If that's the case, do you have the "Navigation" box checked off in the iDrive settings for "Instrument Cluster"?

Yes. I've tried multiple combinations of unchecking and rechecking the boxes for Nav information in both the HUD and Instrument Cluster settings to no avail. Thanks.

bovino · 11-14-2015, 03:29 PM

Seems like the dealer needs to fix it.

scsweet · 11-14-2015, 03:41 PM

Quote:

Originally Posted by bovino

Seems like the dealer needs to fix it.

I don't disagree. My guess is that there is a bug in the software that will require an update. I posted here hoping someone else had a similar experience and had it successfully fixed. I'm thinking that if this isn't a known problem it will take a couple of rounds with the dealer to get it fixed (once to get the problem identified and again once updated software is available). Thanks.

bovino · 11-15-2015, 01:15 AM

I hope it goes easily for you. That is a crappy issue to be sure. I can imagine how stressed I would be.

Professor///M · 11-15-2015, 07:46 AM

Next time you start up the car, press and hold the volume button on the radio until the NAV system reboots. See if that helps. Takes at least 20-30 seconds

rolltidef32 · 11-15-2015, 07:59 AM

Quote:

Originally Posted by JSTDR1V

Next time you start up the car, press and hold the volume button on the radio until the NAV system reboots. See if that helps. Takes at least 20-30 seconds

That's good info to know. Didn't even know you could reboot the system.

Guess I need to go back and RTFM!

Professor///M · 11-15-2015, 08:10 AM

Quote:

Originally Posted by rolltidef32

That's good info to know. Didn't even know you could reboot the system.

Guess I need to go back and RTFM!

This is not well known. Any time you have an issue with nav, sometimes it hangs, or screws up, this does a reboot of iDrive system... just like rebooting a computer. Wouldn't do it every day though.

lj21 · 11-15-2015, 08:20 AM

Both mine and my wife's car had the settings reset yesterday. Her Sirius radio is gone, door lock settings changed. Seems like everything was reset. Anybody else notice this?

scsweet · 11-15-2015, 09:29 AM

Quote:

Originally Posted by bovino

I hope it goes easily for you. That is a crappy issue to be sure. I can imagine how stressed I would be.

Thanks. I'd be a lot more stressed if the car wasn't still fun to drive.

Quote:

Originally Posted by JSTDR1V

Next time you start up the car, press and hold the volume button on the radio until the NAV system reboots. See if that helps. Takes at least 20-30 seconds

Thanks... Tried that too. As you can actually restart the NAV system while you are moving, I tried several combinations of setting changes and restarts on the trip back.

Professor///M · 11-15-2015, 07:03 PM

Sorry, that was my best attempt at a simple fix. Sounds like off to the dealer

scsweet · 11-23-2015, 06:28 PM

Quote:

Originally Posted by JSTDR1V

Sorry, that was my best attempt at a simple fix. Sounds like off to the dealer

Yep. The good news is that they were able to fix the software.

In case it will help anyone else with a similar problem, the repair invoice says "TC CASE 62313517 SHORT TEST CHARGED THE BATTERY SUBMITTED TC CASE PERFORMED PROGRAMMING PER RECOMMENDATION. OPERATION NOW NORMAL". Software now reports MB-001.046.012 / TB-001.046.012 (was MB-001.044.001 / TB-001.044.001)

The SA also said they had taken care of an OBD recall (invoice references SI B12 43 15).

11-14-2015, 01:07 PM	#1
scsweet New Member 3 Rep 12 Posts Drives: 16 340xi Join Date: Aug 2012 Location: St. Louis iTrader: (0)	HUD no longer shows Nav info I have a 2016 340xi. Yesterday I noticed that Nav info stopped displaying in the HUD. Nothing in the instrument cluster either. Everything else in the HUD works as expected. Tried cycling the checkboxes for the HUD details and the instrument cluster details without success. Software version reports MB 001.044.001 / TB 001.044.001 (update website reports this is current). Dealer and BMW genius don't have any ideas. Anyone else seen this?
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11-14-2015, 02:39 PM	#2
tex2670 Brigadier General 2413 Rep 4,451 Posts Drives: '23 X1 28i xDrive Join Date: Jan 2015 Location: Philly iTrader: (0) Garage List 2014 328i xDrive [0.00] 2023 X1 xDrive 28i [0.00]	Did you accidentally use the 2nd key fob? If so, maybe that profile is set not to show nav directions in the HUD?
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11-14-2015, 03:29 PM	#6
bovino Private First Class 29 Rep 105 Posts Drives: 2016 F36, 2017 i3 REx Join Date: Sep 2015 Location: AZ iTrader: (0)	Seems like the dealer needs to fix it.
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11-15-2015, 01:15 AM	#8
bovino Private First Class 29 Rep 105 Posts Drives: 2016 F36, 2017 i3 REx Join Date: Sep 2015 Location: AZ iTrader: (0)	I hope it goes easily for you. That is a crappy issue to be sure. I can imagine how stressed I would be.
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11-15-2015, 07:46 AM	#9
Professor///M Brigadier General 819 Rep 3,341 Posts Drives: 2022 M3, 2022 X5 40i; Join Date: May 2007 Location: Northeast iTrader: (5) Garage List 2022 BMW M3 Comp. [0.00] 2016 BMW X5 35i [10.00]	Next time you start up the car, press and hold the volume button on the radio until the NAV system reboots. See if that helps. Takes at least 20-30 seconds
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11-15-2015, 08:20 AM	#12
lj21 Private 54 Rep 61 Posts Drives: 428 i Xdrive Join Date: Jul 2015 Location: Wisconsin iTrader: (1)	Settings reset Both mine and my wife's car had the settings reset yesterday. Her Sirius radio is gone, door lock settings changed. Seems like everything was reset. Anybody else notice this?
	Appreciate 0 Quote

11-15-2015, 07:03 PM	#14
Professor///M Brigadier General 819 Rep 3,341 Posts Drives: 2022 M3, 2022 X5 40i; Join Date: May 2007 Location: Northeast iTrader: (5) Garage List 2022 BMW M3 Comp. [0.00] 2016 BMW X5 35i [10.00]	Sorry, that was my best attempt at a simple fix. Sounds like off to the dealer
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