[paulf]

I've had my car one year now, and the reason I know this is that BMW are texting me to update my connected-drive subscription! Seems its down to the fact that the 'Internet Option' is only valid for a year (whereas the connect-drive services are 3 years), and that further payments are needed (£80 p.a.).

When I ordered my company car, no one mentioned that the option was only valid for a year, and certainly didn't mention any additional costs.

Now if I'm honest, the internet thing is pants and I never use it - but that's not the point.

So I have moaned to the lease company that someone should pay it, or give me my money back (I think it was only £100ish).

Anyone else come across this issue?

TIA

[xenon]

I see no liability on behalf of the leasing company whatsoever. Did they mention that you would have to put diesel in it?

It's a running expense.

I suppose you might be able to argue the toss if you have a fully-maintained package.

[steve@codemybimmer]

I don't think BMW has ever been clear with how Connecteddrive subscriptions works. I thought it was bad in Canada where there were no brochures and no breakdown on how the features work and how to pay for them after.

When I called BMW Assist, they mentioned that Teleservices, Emergency SOS, Advanced Real Time Traffic Information and Remote services are good for 3 years. Concierge is good for 2 years and Internet is good for 1 year. She had to talk to her supervisor to get the answer.

[paulf]

Yeah, it's a fully maintained package. And I knew I needed to stick diesel in it.
I guess either way it's not clear. I definitely wouldn't recommend Internet to any potential new owners �

[paulf]

Sorted - Cheque received from lease company for the next two years subscription - £160! Result.

[IoWfan]

Well Done that man! - If you don't ask you don't get!

[hibby7062]

Originally Posted by paulf

Sorted - Cheque received from lease company for the next two years subscription - £160! Result.

Result !!

Is it worth getting the connected services ? ... Just took delivery of my new car and its in the APp store for £240 .... not sure how good it is and is it worth the hassle.... or would coding switch the basics on for me

[paulf]

Originally Posted by IoWfan

Well Done that man! - If you don't ask you don't get!

Absolutely, the lease company completely understood and sorted it quickly without fuss

[paulf]

Originally Posted by hibby7062

Result !!

Is it worth getting the connected services ? ... Just took delivery of my new car and its in the APp store for £240 .... not sure how good it is and is it worth the hassle.... or would coding switch the basics on for me

The Internet option is pants and I wouldn't recommend it based on my experience. And i'll be finding a new home for the £160 refund.

The connectdrive subscription, on the other hand, I find really good. Sending directions straight to car from laptop etc.

[hibby7062]

Originally Posted by paulf

The Internet option is pants and I wouldn't recommend it based on my experience. And i'll be finding a new home for the £160 refund.

The connectdrive subscription, on the other hand, I find really good. Sending directions straight to car from laptop etc.

I just discovered this from another thread a minute ago, set it up and it all works !

Can you get the BWW remote services without subscribing to the basic pack ... i like the idea of heating the car up before getting to it .... its a must in Scotland

[simon.]

^^^

You don't have that perk on our cars I'm afraid. Best you can do is get the fans to blow a little air around the car which might help a tiny bit on hot days but it's easier to open the windows as you unlock the car.

My old 53 plate X5 had the wabsco extra heater on & that was epic with the remote to warm before I set off. New oil burners do warm up much quicker mind so not to much of an issue, especially with bum warmer seats & a heated steering wheel