1200 miles service fail

M3maniac · 03-12-2015, 04:37 PM

So I finally take the car to the dealer for the big day: 1200 miles service. I spend all day wondering why I have not gotten a call telling me is ready. It turns out that they can't reset the service reminder. Needless to say they are keeping the car overnight to wAit for help from bmw.

Anybody had this problem before?

Kartelli · 03-12-2015, 05:02 PM

probably a glitch in the system. Your car is safe at bmw, not sure why you are super worried. They will get it sorted out.

Vigilant · 03-12-2015, 06:18 PM

The more important items are the actual service with oil and filter change, differential fluid change, and activation of launch control.

Don't worry...they will reset the maintenance minder which will put your next service at 10,000 miles...I would recommend an intermediate oil change though.

M3maniac · 03-12-2015, 06:43 PM

Thx guys! I just get anxious from not knowing what's goin on. I am sure it is nothing like you said.

ChipB · 04-07-2015, 07:52 AM

I had a similar issue with my E93 - for my last service the dealer had to keep it overnight to do a software update, which can take several hours to perform.

chiplee · 04-07-2015, 09:16 AM

Basically all professional auto repair facilities have become completely lazy and unprofessional. And I do mean ALL. In my last job I ran a F-18 maintenance department, so I learned a little about proper maintenance practices. I'm not saying things need to be as stringent for cars as they are for Fighter jets, but these shops completely suck. No one follows a procedure. No one gives a damn about your car. Ask me about the X5 I had bought back and the 1200 mile service I had redone and the Toyota 4Runner I had back in the same shop 5 times 'til they got it right. And that's just the last 3 things I had to have done. I'm sure the next 3 will go just as badly. Yes I'm bitter about service departments these days.

mpilot26 · 04-13-2015, 11:44 PM

Yep happened to me when I picked mine up. Went back to the tech and it was fixed

pikkagtr · 04-14-2015, 12:21 AM

im lucky my best friend's step bro is a Tech for a BMW dealer near me and I can request him for work, plus we are both cool with the Service Advisor

nasdaq100 · 04-14-2015, 03:10 AM

Maybe they just wanna enjoy driving your car at night

DocWeatherington · 04-14-2015, 03:48 AM

Quote:

Originally Posted by nasdaq100

Maybe they just wanna enjoy driving your car at night

03-12-2015, 04:37 PM	#1
M3maniac Private 32 Rep 77 Posts Drives: AW F80 Join Date: Jan 2015 Location: SC iTrader: (0)	1200 miles service fail So I finally take the car to the dealer for the big day: 1200 miles service. I spend all day wondering why I have not gotten a call telling me is ready. It turns out that they can't reset the service reminder. Needless to say they are keeping the car overnight to wAit for help from bmw. Anybody had this problem before?
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03-12-2015, 05:02 PM	#2
Kartelli Second Lieutenant 54 Rep 244 Posts Drives: 15 AW M3 DCT Join Date: Jul 2010 Location: Edmonton, AB iTrader: (0)	probably a glitch in the system. Your car is safe at bmw, not sure why you are super worried. They will get it sorted out.
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03-12-2015, 06:18 PM	#3
Vigilant Captain 305 Rep 868 Posts Drives: Cautiously fast Join Date: Nov 2014 Location: Florida iTrader: (0)	The more important items are the actual service with oil and filter change, differential fluid change, and activation of launch control. Don't worry...they will reset the maintenance minder which will put your next service at 10,000 miles...I would recommend an intermediate oil change though. __________________ 2022 BSM G80 Comp X-drive
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03-12-2015, 06:43 PM	#4
M3maniac Private 32 Rep 77 Posts Drives: AW F80 Join Date: Jan 2015 Location: SC iTrader: (0)	Thx guys! I just get anxious from not knowing what's goin on. I am sure it is nothing like you said.
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04-07-2015, 07:52 AM	#5
ChipB First Lieutenant 54 Rep 373 Posts Drives: 2015 M4 'vert, 2014 X5 Join Date: Nov 2010 Location: Naperville, IL iTrader: (0)	I had a similar issue with my E93 - for my last service the dealer had to keep it overnight to do a software update, which can take several hours to perform. __________________ F83 M4 convertible, F15 X5 xDrive35i Previous: E93 335i, E36 328iC, E28 528e, E21 320i
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04-07-2015, 09:16 AM	#6
chiplee Captain 307 Rep 971 Posts Drives: 2015 M3 Join Date: Nov 2010 Location: Ridgecrest, CA iTrader: (0)	Basically all professional auto repair facilities have become completely lazy and unprofessional. And I do mean ALL. In my last job I ran a F-18 maintenance department, so I learned a little about proper maintenance practices. I'm not saying things need to be as stringent for cars as they are for Fighter jets, but these shops completely suck. No one follows a procedure. No one gives a damn about your car. Ask me about the X5 I had bought back and the 1200 mile service I had redone and the Toyota 4Runner I had back in the same shop 5 times 'til they got it right. And that's just the last 3 things I had to have done. I'm sure the next 3 will go just as badly. Yes I'm bitter about service departments these days.
	Appreciate 0 Quote

04-13-2015, 11:44 PM	#7
mpilot26 Enlisted Member 23 Rep 42 Posts Drives: F80 MG w/Amaro Brown, two BSM Join Date: Nov 2014 Location: Santa Ana iTrader: (0)	Yep happened to me when I picked mine up. Went back to the tech and it was fixed
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04-14-2015, 12:21 AM	#8
pikkagtr Go Spurs Go 3882 Rep 2,872 Posts Drives: 2022 GR Zupra Join Date: Jan 2015 Location: Bay Area iTrader: (-1)	im lucky my best friend's step bro is a Tech for a BMW dealer near me and I can request him for work, plus we are both cool with the Service Advisor
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04-14-2015, 03:10 AM	#9
nasdaq100 Second Lieutenant 66 Rep 204 Posts Drives: BMW M4 DKG Join Date: Mar 2014 Location: France iTrader: (0)	Maybe they just wanna enjoy driving your car at night
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