BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   BMW M3 and BMW M4 Forum > BMW F80 M3 / F82 M4 Forum > Regional Forums > USA - Southeast

Post Reply
 
Thread Tools Search this Thread
      12-06-2014, 06:48 PM   #1
dmk08
Gone Fishin’
dmk08's Avatar
United_States
7315
Rep
12,125
Posts

Drives: Walks
Join Date: Jul 2012
Location: Atlanta

iTrader: (19)

Tampa dealer / SA for break in

I am going to be travelling down to Tampa next week and I am going to be right around 1200 miles when I get down there. Can anyone suggest a dealer and SA who can treat me and my car right for the break in service?

Thanks
Appreciate 0
      12-06-2014, 08:34 PM   #2
///M Leistung
/// Knight Industries Two Thousand
///M Leistung's Avatar
95
Rep
261
Posts

Drives: 2015 AW/SO M4
Join Date: Oct 2014
Location: Windermere, FL

iTrader: (0)

Can't recommend an SA. But you should check out Reeves Import Motorcars, BMW of Tampa. They have almost a whole block of Reeves Premium Dealerships(BMW, Porsche, Audi, etc). They also have an aftermarket shop on site. Seem like a legit group of enthusiasts.
__________________
2015 BMW F82 M4- Alpine/SO, DCT, AD Suspension- H&R Sports, IND, M Performance, BMS Stage 1/Intake
Appreciate 0
      12-07-2014, 12:29 PM   #3
Tony007
Second Lieutenant
Tony007's Avatar
56
Rep
198
Posts

Drives: 17 M3 ZCP
Join Date: May 2012
Location: Leesburg FL

iTrader: (0)

+1 for Reeves
Appreciate 0
      12-07-2014, 07:03 PM   #4
YMB-M3-J2
Major
YMB-M3-J2's Avatar
United_States
258
Rep
1,309
Posts

Drives: YMB M3
Join Date: Jan 2010
Location: South Florida

iTrader: (0)

Garage List
I give a thumbs down on Reeves. My friend just had his new car serviced there last week and they gave him a Hyundai as a loaner and didnt reset his oil/service indicators. Then made him come back so they could do that and he waited an hour. Reeves has notoriously bad customer service. I would suggest Fields BMW although it's a bit outside of Tamoa or Ferman BMW Palm Harbour. A little west of Tampa but excellent customer service.
Appreciate 0
      12-08-2014, 07:25 AM   #5
dmk08
Gone Fishin’
dmk08's Avatar
United_States
7315
Rep
12,125
Posts

Drives: Walks
Join Date: Jul 2012
Location: Atlanta

iTrader: (19)

Quote:
Originally Posted by YMB_M3_j2 View Post
I give a thumbs down on Reeves. My friend just had his new car serviced there last week and they gave him a Hyundai as a loaner and didnt reset his oil/service indicators. Then made him come back so they could do that and he waited an hour. Reeves has notoriously bad customer service. I would suggest Fields BMW although it's a bit outside of Tamoa or Ferman BMW Palm Harbour. A little west of Tampa but excellent customer service.
I see two Fields are you speaking of the Winter Park location?
Appreciate 0
      12-08-2014, 07:27 AM   #6
YMB-M3-J2
Major
YMB-M3-J2's Avatar
United_States
258
Rep
1,309
Posts

Drives: YMB M3
Join Date: Jan 2010
Location: South Florida

iTrader: (0)

Garage List
Quote:
Originally Posted by dmk08
Quote:
Originally Posted by YMB_M3_j2 View Post
I give a thumbs down on Reeves. My friend just had his new car serviced there last week and they gave him a Hyundai as a loaner and didnt reset his oil/service indicators. Then made him come back so they could do that and he waited an hour. Reeves has notoriously bad customer service. I would suggest Fields BMW although it's a bit outside of Tamoa or Ferman BMW Palm Harbour. A little west of Tampa but excellent customer service.
I see two Fields are you speaking of the Winter Park location?
No the Lakeland one. Winter Park is quite a distance away.
Appreciate 0
      12-08-2014, 07:43 AM   #7
nbennettksu
Brigadier General
1397
Rep
3,152
Posts

Drives: DV F80
Join Date: Jul 2007
Location: Fort Lauderdale

iTrader: (2)

Quote:
Originally Posted by YMB_M3_j2 View Post
I give a thumbs down on Reeves. My friend just had his new car serviced there last week and they gave him a Hyundai as a loaner and didnt reset his oil/service indicators. Then made him come back so they could do that and he waited an hour. Reeves has notoriously bad customer service. I would suggest Fields BMW although it's a bit outside of Tamoa or Ferman BMW Palm Harbour. A little west of Tampa but excellent customer service.
Quote:
Originally Posted by dmk08 View Post
I see two Fields are you speaking of the Winter Park location?
You can get bad service at any dealer you go to; no shop will have a 100% perfect record for every single customer. Just find out who YMB's buddies SA was, and ask for someone else.
__________________
Quote:
Originally Posted by JBasham View Post
Caddy ATS . . . finally, a decent rental car option.
Quote:
Originally Posted by kchu221 View Post
the wheels make me mad...
Quote:
Originally Posted by mhabs View Post
It's one thing for some buffoon to put an M badge on something that doesn't deserve it...it's another for a multi-billion dollar corporation to do the exact same thing and keep a straight face.
Appreciate 0
      12-08-2014, 07:46 AM   #8
dmk08
Gone Fishin’
dmk08's Avatar
United_States
7315
Rep
12,125
Posts

Drives: Walks
Join Date: Jul 2012
Location: Atlanta

iTrader: (19)

Quote:
Originally Posted by YMB_M3_j2 View Post
No the Lakeland one. Winter Park is quite a distance away.
Gotcha. I will check it out. I'm actually going to be in Tierra Verde. Looks like the closest dealer is Bert Smith in St Pete. Any experience or knowledge of them?
Appreciate 0
      12-08-2014, 07:48 AM   #9
YMB-M3-J2
Major
YMB-M3-J2's Avatar
United_States
258
Rep
1,309
Posts

Drives: YMB M3
Join Date: Jan 2010
Location: South Florida

iTrader: (0)

Garage List
Oh ok yeah Bert Smith is pretty good. I bought an E46 from them years ago and was always pleased with their service. I believe since then they've built a new sales and service center as well.
Appreciate 0
      12-08-2014, 08:19 AM   #10
dmk08
Gone Fishin’
dmk08's Avatar
United_States
7315
Rep
12,125
Posts

Drives: Walks
Join Date: Jul 2012
Location: Atlanta

iTrader: (19)

Quote:
Originally Posted by YMB_M3_j2 View Post
Oh ok yeah Bert Smith is pretty good. I bought an E46 from them years ago and was always pleased with their service. I believe since then they've built a new sales and service center as well.
Awesome thanks. I see they have a 4.9/5 on Google reviews for their service department. Over 350 reviews. Gonna call them this morning and see how competent they sound about the M as I try to setup the service.
Appreciate 0
      12-08-2014, 09:06 AM   #11
Money2536
Colonel
Money2536's Avatar
1584
Rep
2,148
Posts

Drives: '13 E92 M3 | 992 GT3 Touring
Join Date: Feb 2010
Location: The Villages, FL

iTrader: (1)

I used to drive down to the Lakeland Fields dealership. Tina is the SA I use. She isn't super knowledgable, but she understands OCD. The great thing about Lakeland is that it's super small. The have like 4 SA and 5 or so techs.
Appreciate 0
      12-08-2014, 09:14 AM   #12
dmk08
Gone Fishin’
dmk08's Avatar
United_States
7315
Rep
12,125
Posts

Drives: Walks
Join Date: Jul 2012
Location: Atlanta

iTrader: (19)

Quote:
Originally Posted by Money2536 View Post
I used to drive down to the Lakeland Fields dealership. Tina is the SA I use. She isn't super knowledgable, but she understands OCD. The great thing about Lakeland is that it's super small. The have like 4 SA and 5 or so techs.
Thanks for the reply. I've been looking around on dealerrater.com and it seems like Sarasota BMW has the best/most reviews. They score a 97% recommended . Lakeland has a score in the high 80s so pretty good too. Bert Smith used to have great reviews but seems like they have gone south since 2012.

Anyone know an SA over at Sarasota BMW? Its actually closer than Lakeland.
Appreciate 0
      12-23-2014, 11:53 AM   #13
IRNM4N
First Lieutenant
IRNM4N's Avatar
86
Rep
306
Posts

Drives: 2015 M4
Join Date: Apr 2013
Location: Tampa Palms, FL

iTrader: (0)

As someone above said, you will have hit or miss with any of our local dealers. I have had great experiences with Reeves, while Fields in Lakeland pretty much screwed us on our last service (missed a bunch of $$$ stuff that should have been caught) before our previous e90 went out of warranty. If you are just having a 1200 service, I would call ahead and discuss exactly what you want done and go from there.


Quote:
Originally Posted by dmk08 View Post
Thanks for the reply. I've been looking around on dealerrater.com and it seems like Sarasota BMW has the best/most reviews. They score a 97% recommended . Lakeland has a score in the high 80s so pretty good too. Bert Smith used to have great reviews but seems like they have gone south since 2012.

Anyone know an SA over at Sarasota BMW? Its actually closer than Lakeland.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 07:49 PM.




f80post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST