When should they confirm my ED pick up date?

SloPoke · 04-30-2016, 03:20 PM

I am starting to plan out my ED trip so I am needing to know the ED pick up date from my salesman. He said that the last person they did an ED for, BMW only gave them four weeks notice before they firmed up the date. Does this sound right?

idyfohu · 04-30-2016, 03:22 PM

Not at all...you should give your sale rep 3 dates and they'll send the request to BMW. BMW should get back within a few days (3-4 business days) or you might be able to call a Genuine as find out within 1-2 days.

That information is bad and wouldn't really allow for much planning (flights, hotels, etc.) on your end.

SloPoke · 04-30-2016, 03:26 PM

Quote:

Originally Posted by idyfohu

Not at all...you should give your sale rep 3 dates and they'll send the request to BMW. BMW should get back within a few days (3-4 business days) or you might be able to call a Genuine as find out within 1-2 days.

That information is bad and wouldn't really allow for much planning (flights, hotels, etc.) on your end.

I gave them the three requested dates when I placed the order, and it has now been 5 days since ordering. I am quickly losing faith in this sales person.

edwinm3 · 04-30-2016, 03:29 PM

it doesn't take long, few days, about a week, be patient bud.

visi107 · 04-30-2016, 04:09 PM

Quote:

Originally Posted by SloPoke

I gave them the three requested dates when I placed the order, and it has now been 5 days since ordering. I am quickly losing faith in this sales person.

My CA submitted the dates on Day 1, on day 2(less than 24 hours later) I called the ED department and they told me that I had gotten my first request. So it does not take long at all.

Are you sure you have a production number though. IF there is no production number then you will not get a confirmed date. Need to get the production number first.

Halewafa · 04-30-2016, 04:38 PM

After I got a production number it took 3 days to get my reservation date. Got it on Thursday, delivery is 6/14

BavarianFanatic · 04-30-2016, 05:20 PM

This is poor info. My first thought is that it's a stall tactic because they don't have an allocation. If you don't have a production number you can't schedule the pickup date. I think ED dates are generally booked 2 to 2 1/2 months out.

SloPoke · 04-30-2016, 05:36 PM

They at least just sent me a screenshot showing me in 111 status for a 5/16 allocation.

BavarianFanatic · 04-30-2016, 08:18 PM

Quote:

Originally Posted by SloPoke

They at least just sent me a screenshot showing me in 111 status for a 5/16 allocation.

They don't get their allocations until the first few days of the month so I'm not sure what they're showing you. If there's no production number there's no car. Stay on top of them or start calling around. I'd go elsewhere based on the questionable info they gave you earlier and this odd screen shot business.

idyfohu · 04-30-2016, 09:44 PM

Quote:

Originally Posted by BavarianFanatic

They don't get their allocations until the first few days of the month so I'm not sure what they're showing you. If there's no production number there's no car. Stay on top of them or start calling around. I'd go elsewhere based on the questionable info they gave you earlier and this odd screen shot business.

If there's no production number there's no car. x10

Get a production number.

SloPoke · 05-10-2016, 06:32 AM

It has now been over two weeks since I placed my order. They have given me a production number, but still cannot confirm my ED delivery date. Does anyone know of another resource that I can call to get the answer?

GrahamSP · 05-10-2016, 06:37 AM

Quote:

Originally Posted by SloPoke

It has now been over two weeks since I placed my order. They have given me a production number, but still cannot confirm my ED delivery date. Does anyone know of another resource that I can call to get the answer?

I got mine within 24 hours. Once my CA said he sent the paperwork to the ED people, I called them a couple hours later to verify. Here is the ED Program # 1-800-932-0831. They will have your delivery date info.

cruise_bone · 05-10-2016, 08:49 AM

Quote:

Originally Posted by SloPoke

It has now been over two weeks since I placed my order. They have given me a production number, but still cannot confirm my ED delivery date. Does anyone know of another resource that I can call to get the answer?

Did you do anything Individual on the Order? That may well delay the delivery date confirmation, but I wouldn't think 1 week to 10 business days is out of the norm.
It took about three weeks for my confirmed Delivery date due to the Individual paint process.

m4recruiter · 05-10-2016, 03:45 PM

Negotiated my purchase in October 2015 and received a production number on December 30, 2015.

I signed some papers (confirming my build) and requested my 3 dates on January 3, 2016.

On January 6 my CA received an email from BMW confirming my first choice of dates: April 29, 2016.

I would definitely start making some phone calls or sending emails:

European Delivery Team
Phone: 1-800-932-0831
E-mail: bmweuropeandelivery@bmwna.com

SloPoke · 05-10-2016, 08:31 PM

Thanks guys! I'll give the # a call tomorrow.

backagain · 05-11-2016, 12:41 PM

Your CA submits to BMWNA the 3 dates you pick, then the ED department has to get the confirmation from Germany. Due to the multiple handoffs and the time-zone difference, it usually takes several days. However, ED rep can give you a high-confidence indication whether you are likely to get your 1st-choice date. I suppose they have access to the production flow as well. But the confirmation has to come from Germany first, then your CA gets notified, and finally you get an email from BMWNA-ED.

2 weeks are too long for the confirmation. Good luck.

Who's on first · 05-11-2016, 12:51 PM

Quote:

Originally Posted by SloPoke

It has now been over two weeks since I placed my order. They have given me a production number, but still cannot confirm my ED delivery date. Does anyone know of another resource that I can call to get the answer?

Complete BS... Call European Delivery Dept. at BMWNA.

They will give you the truth.

ejonsson90 · 05-11-2016, 01:39 PM

My CA got me my confirmed date within 48 hours of my filling out the requested dates.

SloPoke · 05-12-2016, 11:50 AM

Just got confirmed for a 7/7 pickup via the email address m4recruiter posted. They said they confirmed that date with my CA back on 5/4.....

Who's on first · 05-12-2016, 11:55 AM

Quote:

Originally Posted by SloPoke

Just got confirmed for a 7/7 pickup via the email address m4recruiter posted. They said they confirmed that date with my CA back on 5/4.....

Typical.

backagain · 05-12-2016, 12:38 PM

Quote:

Originally Posted by SloPoke

Just got confirmed for a 7/7 pickup via the email address m4recruiter posted. They said they confirmed that date with my CA back on 5/4.....

Congrats! Now call BMW Genius again to get your production date. I guess it would be WW25, as a few of us picking up on 7/4 all have WW25.

You can also track your vehicle on the BMWNA website, even though the info there is not as updated as by calling Genius.

Make friends with Genius. They are so informative, and so nice.

m4recruiter · 05-12-2016, 10:18 PM

Quote:

Originally Posted by backagain

Quote:

Originally Posted by SloPoke

Just got confirmed for a 7/7 pickup via the email address m4recruiter posted. They said they confirmed that date with my CA back on 5/4.....

Congrats! Now call BMW Genius again to get your production date. I guess it would be WW25, as a few of us picking up on 7/4 all have WW25.

You can also track your vehicle on the BMWNA website, even though the info there is not as updated as by calling Genius.

Make friends with Genius. They are so informative, and so nice.

Say hello to Josh, Chris, Brandon, and Tim for me!

04-30-2016, 03:20 PM	#1
SloPoke Lieutenant 128 Rep 548 Posts Drives: 2010 135i Join Date: Dec 2009 Location: Canton GA iTrader: (6)	When should they confirm my ED pick up date? I am starting to plan out my ED trip so I am needing to know the ED pick up date from my salesman. He said that the last person they did an ED for, BMW only gave them four weeks notice before they firmed up the date. Does this sound right?
	Appreciate 0 Tweet Quote

04-30-2016, 03:22 PM	#2
idyfohu Second Lieutenant 63 Rep 213 Posts Drives: 09 E92 335i Join Date: Jan 2012 Location: Utah iTrader: (2)	Not at all...you should give your sale rep 3 dates and they'll send the request to BMW. BMW should get back within a few days (3-4 business days) or you might be able to call a Genuine as find out within 1-2 days. That information is bad and wouldn't really allow for much planning (flights, hotels, etc.) on your end.
	Appreciate 0 Quote

04-30-2016, 03:29 PM	#4
edwinm3 Brigadier General 980 Rep 4,002 Posts Drives: F82 Join Date: Nov 2011 Location: Broward iTrader: (32)	it doesn't take long, few days, about a week, be patient bud. __________________ Grigio Telesto M4, 6MT. Coyote 5.0 F-150 991 GT3
	Appreciate 0 Quote

04-30-2016, 04:38 PM	#6
Halewafa Lieutenant 353 Rep 431 Posts Drives: SO/SO M4 Join Date: Jul 2015 Location: Indianapolis, IN iTrader: (0)	After I got a production number it took 3 days to get my reservation date. Got it on Thursday, delivery is 6/14 __________________ 2016 M4 - Current - SO/SO - Full leather - DCT - Comp Package - Executive Package - Lighting Package - Side/Top Cameras (ED Thread) 2006 tC - Sold 1996 Silverado - Sold
	Appreciate 0 Quote

04-30-2016, 05:20 PM	#7
BavarianFanatic Too much is never enough 655 Rep 3,079 Posts Drives: Too Many Join Date: Mar 2008 Location: SE PA iTrader: (0)	This is poor info. My first thought is that it's a stall tactic because they don't have an allocation. If you don't have a production number you can't schedule the pickup date. I think ED dates are generally booked 2 to 2 1/2 months out.
	Appreciate 0 Quote

04-30-2016, 05:36 PM	#8
SloPoke Lieutenant 128 Rep 548 Posts Drives: 2010 135i Join Date: Dec 2009 Location: Canton GA iTrader: (6)	They at least just sent me a screenshot showing me in 111 status for a 5/16 allocation.
	Appreciate 0 Quote

05-10-2016, 06:32 AM	#11
SloPoke Lieutenant 128 Rep 548 Posts Drives: 2010 135i Join Date: Dec 2009 Location: Canton GA iTrader: (6)	It has now been over two weeks since I placed my order. They have given me a production number, but still cannot confirm my ED delivery date. Does anyone know of another resource that I can call to get the answer?
	Appreciate 0 Quote

05-10-2016, 03:45 PM	#14
m4recruiter Lieutenant 257 Rep 446 Posts Drives: F82 M4 - ED Pick-up 4/29/16 Join Date: Dec 2014 Location: SF Bay Area iTrader: (0)	Negotiated my purchase in October 2015 and received a production number on December 30, 2015. I signed some papers (confirming my build) and requested my 3 dates on January 3, 2016. On January 6 my CA received an email from BMW confirming my first choice of dates: April 29, 2016. I would definitely start making some phone calls or sending emails: European Delivery Team Phone: 1-800-932-0831 E-mail: bmweuropeandelivery@bmwna.com __________________ My M4 Journey & European Delivery Adventure 2016 F82 M4 2016 E89 Z4 sDrive35is 2001 E46 325i Touring
	Appreciate 0 Quote

05-10-2016, 08:31 PM	#15
SloPoke Lieutenant 128 Rep 548 Posts Drives: 2010 135i Join Date: Dec 2009 Location: Canton GA iTrader: (6)	Thanks guys! I'll give the # a call tomorrow.
	Appreciate 0 Quote

05-11-2016, 12:41 PM	#16
backagain just a fool 345 Rep 675 Posts Drives: 2016 SO coded M3 Join Date: Mar 2016 Location: CA bay area iTrader: (0)	Your CA submits to BMWNA the 3 dates you pick, then the ED department has to get the confirmation from Germany. Due to the multiple handoffs and the time-zone difference, it usually takes several days. However, ED rep can give you a high-confidence indication whether you are likely to get your 1st-choice date. I suppose they have access to the production flow as well. But the confirmation has to come from Germany first, then your CA gets notified, and finally you get an email from BMWNA-ED. 2 weeks are too long for the confirmation. Good luck.
	Appreciate 0 Quote

05-11-2016, 01:39 PM	#18
ejonsson90 Private First Class 51 Rep 108 Posts Drives: 2016 M3 Join Date: Feb 2016 Location: Chicago iTrader: (0)	My CA got me my confirmed date within 48 hours of my filling out the requested dates. __________________ 2016 F80 ///M3 SSII \| Full Black (July 11 2016 ED) - Adaptive Suspension - Lighting Package - Executive Package - 19" Silver Wheels - 6MT Past: 2014 S4 - 6MT 2006 S4 25th Anniversary - #116/250
	Appreciate 0 Quote

05-12-2016, 11:50 AM	#19
SloPoke Lieutenant 128 Rep 548 Posts Drives: 2010 135i Join Date: Dec 2009 Location: Canton GA iTrader: (6)	Just got confirmed for a 7/7 pickup via the email address m4recruiter posted. They said they confirmed that date with my CA back on 5/4.....
	Appreciate 0 Quote