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      08-31-2020, 09:10 PM   #1
Krislovesbmw
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Remote 3D View

Dear folks...
My vehicle was at BMW Service for checking on fault codes debugging and my remote 3d view stopped giving actual pictures since 08/19 or so ... since then I am not able to get any 3D view... there is no errors but image is not coming.

I tired... deleting BMW Connected App and reinstalling. Also deleted driver profile in vehicle and recreated. still no luck...

Can anyone check and verify if Remote 3D view is working or Not ?

below is the picture I get
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      08-31-2020, 09:44 PM   #2
Tinbad
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Mine works fine, although slow(!)
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      08-31-2020, 10:10 PM   #3
thenew3
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Just tested mine, it's working. Took 4 minutes from the time I hit refresh till the time new images showed up.
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      08-31-2020, 10:42 PM   #4
Wild Blue
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You sure you're not just driving in a tunnel?

Or maybe your car is a Nihilist. Or Nietzsche fan.
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      08-31-2020, 10:46 PM   #5
jcarlilesiu
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Stupid question, but you aren't trying it in a pitch black garage are you?
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      08-31-2020, 10:57 PM   #6
Krislovesbmw
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Quote:
Originally Posted by jcarlilesiu View Post
Stupid question, but you aren't trying it in a pitch black garage are you?
No I am not...my request for 3D view completes and my car mirrors unfold but the picture I get is what I attached.

on a side note my driver recording works fine, parking assistance works fine.
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      08-31-2020, 11:01 PM   #7
Krislovesbmw
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Quote:
Originally Posted by Wild Blue View Post
You sure you're not just driving in a tunnel?

Or maybe your car is a Nihilist. Or Nietzsche fan.
What do you mean by "Nietzsche fan"
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      08-31-2020, 11:16 PM   #8
Tinbad
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Quote:
Originally Posted by Wild Blue View Post
You sure you're not just driving in a tunnel?

Or maybe your car is a Nihilist. Or Nietzsche fan.
Hahaha! COD right here
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      08-31-2020, 11:18 PM   #9
Tinbad
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Quote:
Originally Posted by jcarlilesiu View Post
Stupid question, but you aren't trying it in a pitch black garage are you?
That's what mine looked like in pitch black garage
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      08-31-2020, 11:30 PM   #10
Wild Blue
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Quote:
Originally Posted by Krislovesbmw View Post
What do you mean by "Nietzsche fan"
Sorry, just some stupid humor, about philosophy that looks at things as being nothing.
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      08-31-2020, 11:58 PM   #11
Auricom
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Two questions, iOS or Android device and if iOS, are running iOS14 Beta?
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      09-01-2020, 09:07 PM   #12
Krislovesbmw
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Quote:
Originally Posted by Auricom View Post
Two questions, iOS or Android device and if iOS, are running iOS14 Beta?
You are spot on.... I figured out late last night, the culprit is iOS14 Beta, I had another iPhone with 13.6.1 which perfectly gets the pictures. as of now 3D view in iOS14 Beta has issues not sure whether its the App or iOS14 Beta. Something we should for and report to BMW.
Thank you all for your responses and checking it for me...
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      09-01-2020, 09:17 PM   #13
Auricom
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Quote:
Originally Posted by Krislovesbmw View Post
You are spot on.... I figured out late last night, the culprit is iOS14 Beta, I had another iPhone with 13.6.1 which perfectly gets the pictures. as of now 3D view in iOS14 Beta has issues not sure whether its the App or iOS14 Beta. Something we should for and report to BMW.

Thank you all for your responses and checking it for me...
That was my first assessment given the issue.

It's due to iOS14 Beta AVFoundation not being available. Specifically, AVAssetDownloadTask – session used to download HTTP Live Streaming assets.

No HTTP session = No photos.

AVFoundation Capture subsystem provides a common high-level architecture for video, photo, and audio capture services in iOS and macOS. Use this system if you want to:

AVFoundation Capture subsystem provides a common high-level architecture for video, photo, and audio capture services in iOS and macOS. Use this system if you want to:

- Build a custom camera UI to integrate shooting photos or videos into your app's user experience.

- Produce different results than the system camera UI, such as RAW format photos, depth maps, or videos with custom timed metadata.

- Get live access to pixel or audio data streaming directly from a capture device.
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