Remote Software Upgrade

notleks64 · 03-01-2023, 10:43 AM

Hello all,
I’ve recently received notification of a new software update that I’ve downloaded to my phone (iPhone13)
When trying to upload the update to the car via the MyBMW app is telling me there is no WiFi connection and therefore can’t perform the update. I’ve tried all the usual reset the I idrive,removed and re-paired the phone and WiFi both Bluetooth and WiFi are active but still no luck.
Has anyone come across this before and is the a fix? Called the BMW Connected drive team and they had no idea. Called the dealer and they are useless.
72 plate F40 128ti
Any help would be appreciated

Thanks.

DaveA · 03-06-2023, 09:28 AM

If this is using an iphone, BMW added a specific section to the install instructions about this… it needs thd phone to be connected using both wifi and bluetooth at the same time, and, if I remember correctly, you can see the relevant notes in the installation information contained within the relevant message in the MyBMW app…

Wing Co · 03-06-2023, 10:30 AM

Same with me and Android, I have given up!

notleks64 · 03-06-2023, 01:20 PM

Sadly that’s the issue. The Wi-Fi simply won’t connect when using iPhone13. Or at least the MyBMW app doesn’t thinks it’s connected therefore the update won’t begin.
I found a workaround by using an old android phone to install the update. Bluetooth, apps and Wi-Fi connected with no issues. So definitely an Apple issue.

Even after the update wi-fi is activated but as far as the myBMW app on iPhone 13 is concerned there is no connection. I never had this issue with the iPhone11.

Thanks for getting back to me 👍

03-01-2023, 10:43 AM	#1
notleks64 Enlisted Member 23 Rep 34 Posts Drives: M135i Join Date: Jun 2017 Location: Glasgow iTrader: (0)	Remote Software Upgrade Hello all, I’ve recently received notification of a new software update that I’ve downloaded to my phone (iPhone13) When trying to upload the update to the car via the MyBMW app is telling me there is no WiFi connection and therefore can’t perform the update. I’ve tried all the usual reset the I idrive,removed and re-paired the phone and WiFi both Bluetooth and WiFi are active but still no luck. Has anyone come across this before and is the a fix? Called the BMW Connected drive team and they had no idea. Called the dealer and they are useless. 72 plate F40 128ti Any help would be appreciated Thanks.
	Appreciate 0 Tweet Quote

03-06-2023, 09:28 AM	#2
DaveA Brigadier General 1877 Rep 3,432 Posts Drives: BMW M135i xDrive Join Date: May 2013 Location: Teesside iTrader: (0)	If this is using an iphone, BMW added a specific section to the install instructions about this… it needs thd phone to be connected using both wifi and bluetooth at the same time, and, if I remember correctly, you can see the relevant notes in the installation information contained within the relevant message in the MyBMW app… __________________ CAR HISTORY - Golf GTI 245 - F30 340i M Sport - F30 330d M Sport MPPK - F30 320d Sport - 997 Gen2 GT3 - 987 Cayman S - 986 Boxster S - Ibiza Cupra - Polo 16v - E30 M3 (Official GB import) - Integra 16v - Mk2 Polo S - Mk1 Golf C
	Appreciate 1 notleks6422.50 Quote

03-06-2023, 10:30 AM	#3
Wing Co Lieutenant 239 Rep 441 Posts Drives: BMW M135i & 911 GTS Join Date: Aug 2014 Location: The Mayfair of Lincolnshire & Bavaria iTrader: (0)	Same with me and Android, I have given up!
	Appreciate 1 notleks6422.50 Quote

03-06-2023, 01:20 PM	#4
notleks64 Enlisted Member 23 Rep 34 Posts Drives: M135i Join Date: Jun 2017 Location: Glasgow iTrader: (0)	Sadly that’s the issue. The Wi-Fi simply won’t connect when using iPhone13. Or at least the MyBMW app doesn’t thinks it’s connected therefore the update won’t begin. I found a workaround by using an old android phone to install the update. Bluetooth, apps and Wi-Fi connected with no issues. So definitely an Apple issue. Even after the update wi-fi is activated but as far as the myBMW app on iPhone 13 is concerned there is no connection. I never had this issue with the iPhone11. Thanks for getting back to me 👍
	Appreciate 0 Quote