Help connecting blackvue to cloud?

swanvalkyrie · 10-16-2023, 05:06 PM

Hi everyone,

I got a new blackvue d770x and im struggling to connect it to the cloud. I added the camera to the backvue app, but then when trying to connect to wifi it wasnt displaying my phones personal hotspot. So i tried connecting to the BMW wifi and that worked like for 1 minute and then wouldnt connect again.

Now everytime I try and connect, my phone says “connect to blackvue xxxx” and I say yes, then it waits and throws a connection failed message. Its like my phone cannot handle connecting to blackvue thru its wifi and then try and display its personal hotspot as well.

Can someone advise how they used their phone to not only connect to the camera wifi but then which hotspot they connected to?

Thanks in advance

grog_Blubeam · 10-23-2023, 11:24 PM

Hi
I fitted the same camera a few weeks ago to my F44. I had the same problem with the wifi connection dropping out after 1 minute. But then I found that if I completely shut down the car (push in volume control for a few seconds) then the wifi works fine
Let me know how you get on

10-16-2023, 05:06 PM	#1
swanvalkyrie New Member 0 Rep 6 Posts Drives: Bmw M235i Join Date: May 2023 Location: Sydney iTrader: (0)	Help connecting blackvue to cloud? Hi everyone, I got a new blackvue d770x and im struggling to connect it to the cloud. I added the camera to the backvue app, but then when trying to connect to wifi it wasnt displaying my phones personal hotspot. So i tried connecting to the BMW wifi and that worked like for 1 minute and then wouldnt connect again. Now everytime I try and connect, my phone says “connect to blackvue xxxx” and I say yes, then it waits and throws a connection failed message. Its like my phone cannot handle connecting to blackvue thru its wifi and then try and display its personal hotspot as well. Can someone advise how they used their phone to not only connect to the camera wifi but then which hotspot they connected to? Thanks in advance
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10-23-2023, 11:24 PM	#2
grog_Blubeam New Member 8 Rep 8 Posts Drives: 220i Gran Coupe (2022) F44 Join Date: Oct 2023 Location: Brisbane Australia iTrader: (0)	Hi I fitted the same camera a few weeks ago to my F44. I had the same problem with the wifi connection dropping out after 1 minute. But then I found that if I completely shut down the car (push in volume control for a few seconds) then the wifi works fine Let me know how you get on
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