When I refinanced, I knew they were not going to service my loan. After 1-2 payments, they sold it to another company. I googled them and they checked out ok (and it's been a couple of years) but it also felt questionable with the documentation sent to me about the transfer. I was also on alert for scams.
That said, I agree, Mr. Cooper is a silly ass name, so I would keep digging into it (and call BofA to confirm).
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