Quote:
Originally Posted by David70
I work for a manufacturer and we have different warranties depending on where the product was sold and where it is now, we can write almost anything we want into the warranty as long as it doesn't break the law (time of warranty isn't an issue). We have all types of exclusions and requirements for us to pay out on the warranty (use, where it is repaired, mileage, time, what is covered, exclusions). If you own a car or want to buy one and take it to another country I suggest you read the warranty. Good luck on your fight and principles, my money is on them and how their warranty is written. There is no discrimination, much like the price, the warranty changes depending on the country you are in.
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I understand your point. My principle is that warranty should be the same as is the same manufacturer. I see it as a insult to the others that receive less.
Keep in mind that a similar BMW in Europe is more money, yet they get half warranty. Why?
Of course there is discrimination.
"Use"- You will use it like everyone else. The vehicle is made to work on all roads. Or not? Is France, Germany, Italy, Greece (you should see Greece's new highways), etc., are that lower in quality? Germany even has Autobahn, USA and Canada do not. Also living here I can tell you that at least in Canada, you can get gravel and salt on the road while in Europe not so much, not to mention some areas that have no snow.
"Where is it repaired" - It will be repaired at a AUTHORIZED DEALER OF COURSE! That is a facility accredited by BMW to fulfill all the requirements. I never serviced anywhere else. Otherwise you loose the warranty anyway.
"Mileage" - Mileage or year whichever occurs first. I get that. Actually in Europe is unlimited. Why? distances are short. In Canada I must drive to buy a bread, In Europe is at every corner. So mileage is mileage and I get it.
"time"? - Don't get this one.
"what is covered"- shouldn't be covered like all others? Why the difference? Should be this a point that might contribute to the idea that some vehicles have a different quality (depending on the market?)
An I will not fight anyone about it, I will just not buy a BMW from BMW if that is the case. Period.
I will take one of them that is already paid for and I own, but not buy another one as I want to vote against this discriminatory practice.
I wanted to know if a BMW purchased in Canada will benefit from its 4 years warranty as stipulated in the warranty book.
And my taken is that it should as that particular vehicle when I bought it, I bought it with 4 year warranty.