[ORIGIN M.]

Originally Posted by JSpira

You say that because?


Not correct.

Maybe Onstar should service them then!!!

Because they failed me when I had an accident, and the med & fire crew did not know anything about me, and it was my car that dispatched them to the seen in the first place. Then they gave my number to the tow company, who called me trying to pickup the car for over a week, when it had been towed from the seen the day of. Then 1 week later, again the tow company was dispatched to the seen, and I had to tell the guy, besides the insult to me and my family, they were wasting his time. I personally made 3-4 calls from the BMW assist system after the fact, and they could care less.

Customer service is worthless, Customer loyalty is priceless!