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      09-06-2010, 11:57 AM   #21
pissedcustomer
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Drives: BMW 2009 328ix
Join Date: Sep 2010
Location: Toronto

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Quote:
Originally Posted by golfinaz View Post
I will begin this by letting you know I am very OCD about nosies and rattles in my cars. I had an E90 sedan before my 135 and there was a noises that made me count down the days until I could dump it. Now I was all excited about my 1-er because it seemed to be tighter than a drum...until about 3 days ago. I seem to have developed a rattle or vibration coming from over my left shoulder when driving. I can't figure out if it's the seat belt mechanism, the plastic panel that mates up with the headliner, or the dreaded other. I am almost throwing my shoulder out, twisting it around to try and stifle the noise while driving since it only makes it when going over bumps or rough pavement. It seems worse when the car has sat all night, like the panels warm up during the day and expand a little so they don't rub.

My experience with these is that the dealer can never find the source or says they couldn't replicate the noise and then the car makes the noise again on my way home from the dealer. :iono:I am sick about this because it's only 2 weeks old and 35 months and 2 weeks is way to long to have to wait to get out of a car because of a ridiculously irritating noise.

Anyone with some thoughts to help my obsessiveness from taking over and ripping apart every interior panel tonight to find it!!!
I don't know if this applies to your car but it sounds like it might - here's the solution I found:

This seems to be a very common problem with 3-series BMW's. Check out my post and the responses here: http://www.maxbimmer.com/forums/show...ht=fixed+noise

Here's the solution:
I had to resort to contacting the President of BMW to finally fix the annoying noise at the back of my BMW. This was after taking my car to the BMW dealership four times over a two-year period to try fix the noise - which they never did.

I am convinced that this noise in the back of car is widespread among BMW 3-series cars (E90). I have now heard it in four different 3-series BMWs and I was told by a BMW representative that they have had other people complain about the same issue. I have a formal BMW Field Report with pictures explaining what was causing this noise and how technicians should fix it.

Ever since taking possession of my 2009 328i BMW (E90) there has been an annoying intermittent clicking or ticking noise that seemed to be coming from the rear window area, near the top of the seat, or where the rear window meets the rear parcel shelf. I finally complained to the CEO of BMW in Germany, Norbert Reithofer, BMW Canada President Franz Jung, and BMW Canada Director of Aftersales, Stephan Kuester. BMW head office assigned an expert technician who identified the problem and fixed it.

It was necessary to get BMW head office involved since their dealer service was a nightmare - apparently incompetent, rude, patronizing and they didn't seem to care less about putting the time and effort into resolving the problem. Their typical M.O. was to claim they couldn't hear the noise, even though on a couple occasions I was in the car with them when they heard the noise. This seems to be the Modus Operandi at BMW when they cannot or do not want to resolve a noise - just deny hearing it. On two occasion when I went to pick up my car they said they didn't have time to have a proper look at it because they had too many cars to service and they ran out of time...even though I had scheduled a service 2 weeks in advance.

I was so furious at one point that I called the owner of the BMW dealership to discuss it with him. He sort of chuckled when I told him about the extremely poor service and rude BMW service representatives and manager. He said that noises are incredibly difficult to resolve and it was a waste of time to try more than once. He never apologized and his manager actually said that if I am not satisfied I should probably get my car serviced elsewhere. Unbelievable.

If you have the same problem please let me know.
You can download the BMW Field Report at this link: http://complaint.pro/bLaCBB
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