[merle]

I just dropped off my 335 at the dealer to upgrade the iDrive but my service guy may not upgrade it! I told him that the "iDrive gives me the 'transferring messages' indefinitely and that it's very slow at times" but he says that unless there is a fault in the system or unless they're able to reproduce it, it won't be upgrade! What crap! What do I need to say EXACTLY for them to do the upgrade?? I know this has been discussed here before, but he is going to call me this afternoon with a nay or yeah, so if someone can help me out and tell me exactly what to say, that would be great!