Have you tried re-booting iDrive, or refreshing the Apps?
To re-boot the iDrive, you need to hold the Power/Volume off button for 30seconds. It will then switch off, and you'll need to press the button again to turn it back on.
To refresh the apps, click on 'Apps' on the left hand side of the home screen, ensure 'Installed Apps' is highlighted, then press the 'Option' key on the centre console, click 'Update Apps & Services', wait a few seconds and you're done.
Hopefully doing one or other of these will fix the issue!
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F40 BMW M135i - Alpine White, M Sport Plus Pack (w. 557M), Tech Pack 1, Comfort Pack 2, Panoramic Sunroof, Full Leather
Instagram: @merkel_m135i
YouTube: www.youtube.com/watch?v=WIvY4enHjwo
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