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My Iphone XS Max charges well despite being in a case. No problem with it stopping charging, so maybe you do have a faulty wireless charging tray?
However, I have noticed that the phone and tray become hot to such an extend that my left leg becomes hot resting against the centre console when the phone is charging. Was going to mention it to the dealer, as I don't believe it should become so warm.
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Current: Porsche 718S Boxster. Tesla Model Y Long Range
BMW ancestry: G20 M340i, F36 440i Gran Coupe M Sport, F30 330d M Sport (RIP), F30 328i M Sport / E90 330D LCI, 330D, 325i / E46 325i, 320i / Merc 250 D AMG (listed to remind me never to buy another Merc!)
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