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After 9 years with Merc all out of Montreal dealers I moved away and back over to BMW. I actually had the deposit down on a new AMG GLC but went back and got a refund. The car itself was underwhelming when I test drove it, I agree with the comment that the pictures look better than the car.
What really sealed it was such poor customer service. I had Mercs in the UK and Germany and the customer experience was a huge part of the value of the car. In Montreal at least, both the dealers I went to seemed to believe it was my privilege to buy from them rather than the other way around.
I have a M40i now and love the car and love the service.
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