The vendor got me the new box. I'm always driving on sport or sport+ so the inner exhaust tips are always clean. If you're seeing only one side I don't think it's a faulty box. I believe the way the wiring works is that it sends signals directly to both valves at once. Check to see if the valve module/actuator is screwed down too tight and not letting the actuator move. I would also try switching your left and right to see if it might be a bad actuator?
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