Quote:
Originally Posted by ///Metak
Edit: I did a quick search and found a pdf. still floating around. It says 12 weeks from the time they recieve it and 'verify' the claim. If they were flooded with a couple thousand rebate form, it could take them weeks to prcocess. So I think if it goes over 4 months and close to 5 months that Dinan may need to speed things up a bit.
|
Nah, it is not OK to use such ambiguous language to stretch the processing of a simple rebate claim into the 4-5 month range, which is where we are now (Greg sent his form at the beginning of May). Michelin processed my rebate claim and mailed me a VISA cash card within 4-5 weeks. I've never had a rebate experience as drawn out as the DINAN one. They either have a really sloppy accounting department or are sitting on the cash because of liquidity issues.